Human Resources Employee Relations
Resume:
BRITTANY VINCENT
301-***-**** *******@*****.*** Brandywine, MD 20613
A dedicated and highly motivated professional with a strong foundation in Human Resources, eager to apply a blend of expertise and skills to drive business performance. Demonstrates flexibility in both independent and collaborative settings, leveraging a solid work ethic to swiftly adapt to diverse processes and contribute to organizational goals. Known for being resourceful and results-driven, with a strong passion for fostering growth, efficiency, and delivering value that aligns with both company objectives and HR best practices. professional summary
skills
Workday, Bamboo HR, ADP workforce, Talent plus, Google suite, Slack, Microsoft teams, Salesforce, Rippling, Sharepoint, Quick Sight, worked with 15+ HRIS systems while with Amazon
• • Employee Relations
• Exit Interviews and Processes • Administer Benefits
• Performance Management Systems • Administering Disciplinary Procedures
• Hiring Trends and Analysis • Employee Feedback and Recognition
• Onboarding, Training and Development • Policy Implementation
• Workforce Diversity • Compensation and Benefits Administration
• Union • Unemployment Claims
• Talent Review • Data Analytics
experience
PERFORMANCE MANAGER/LEARNING
ADVISOR
Credence Management Solutions LLC, USAID:
Global Health Training, Advisory, and Support
Contract, DC
Apr 2024 - Jan 2025
• Laid off due to stop work order.
Developed and implemented performance
management plans to improve employee
engagement, productivity, and overall
organizational success.
•
Provided ongoing support for managers in
the development of individual performance
improvement plans.
•
Expected graduation Mar 2026
DOCTOR OF BUSINESS
ADMINISTRATION (D.B.A.) IN HUMAN
RESOURCES LEADERSHIP CANDIDATE
Walden University
Sep 2021
MASTER OF BUSINESS ADMINISTRATION
(M.B.A.) IN HUMAN RESOURCES
MANAGEMENT
Strayer University
education
HUMAN RESOURCE BUSINESS PARTNER
Recognized potential problems early by
proactively reviewing workflows, identifying
gaps in processes, and suggesting solutions
before they became major issues.
•
Conducted weekly meetings with staff
members to review progress towards goals
and provide guidance on how to increase
effectiveness of efforts.
•
Facilitated training sessions for managers on
best practices for managing employee
performance reviews.
•
Designed an effective system of rewards and
recognition programs that motivated
employees across all departments.
•
Concerned to ensure successful functioning
of newly implemented systems and
procedures.
•
HR KNOWLEDGE ADVISOR
Society of Human Resource Management,
Alexandria, VA
Jan 2024 - Apr 2024
Implemented best practices in customer
service while responding promptly to
inquiries from current and potential
customers.
•
Provided comprehensive financial advice to
clients, demonstrating strong knowledge of
investment products and services.
•
Identified areas for improvement in clients'
financial plans, proposing new strategies and
investments to maximize returns.
•
Responded promptly to client inquiries and
addressed concerns effectively.
•
Presented investment recommendations and
explained complex financial concepts clearly.
•
Exceeded client acquisition goals through
effective marketing and outreach efforts.
•
Managed client investment risk through
diversification and portfolio optimization
strategies.
•
Referred students to degree programs based
on interests, aptitudes and educational
assessments.
•
UNEMPLOYED DUE TO COMPANY-WIDE LAY
OFF.
Unemployed
May 2023 - Jan 2024
Jun 2018
BACHELOR OF ARTS (B.A.) IN HUMAN
RESOURCE MANAGEMENT
Strayer University
HUMAN RESOURCE BUSINESS PARTNER
Teleport, US
Mar 2022 - May 2023
• Laid off due to company-wide restructuring.
Managed employee relations issues by
providing advice and counsel on a wide range
of matters including disciplinary actions and
performance improvement plans.
•
Coached managers regarding effective
performance management and talent
improvement processes.
•
Provided strategic HR guidance to executive
leadership teams, ensuring alignment with
organizational objectives.
•
Cultivated strong relationships with key
stakeholders in order to facilitate effective
collaboration and communication.
•
Coached leaders on how to effectively
manage their teams while promoting an
inclusive work environment.
•
• Identified reasons for employee termination.
Supervised and coordinated work activities of
subordinates and staff relating to
employment, compensation, labor relations,
and employee relations.
•
Advised managers on organizational policy
matters, such as equal employment
opportunity and sexual harassment and
recommended needed changes.
•
Maintained records and compiled statistical
reports concerning personnel-related data
such as hires, transfers, performance
appraisals, and absenteeism rates.
•
Identified staff vacancies and recruited,
interview, and select applicants.
•
Performed difficult staffing duties, including
dealing with understaffing, refereeing
disputes, firing employees, and administering
disciplinary procedures.
•
Provided current and prospective employees
with information about policies, job duties,
working conditions, wages, opportunities for
promotion, and employee benefits.
•
Conducted new employee orientation to
foster positive attitude toward organizational
objectives.
•
Generated reports related to turnover rates,
employee satisfaction surveys results,
recruiting metrics.
•
Organized various events such as team
building activities or recognition ceremonies
aimed at boosting morale among staff
members.
•
Evaluated existing compensation structures
in order to ensure fairness and equity across
all levels of employment.
•
Analyzed data from exit interviews in order to
gain insights into employee attrition patterns.
•
Analyzed HR data to build strategic insights
related to sourcing, recruiting and retention.
•
Rewrote job and marketing descriptions to
attract employees aligning with company
culture.
•
Conducted training for employees and
leadership regarding HR issues, new hires and
onboarding.
•
Developed and implemented employee
engagement strategies to improve
performance and morale across the
organization.
•
SENIOR ANALYST BUSINESS HR (WORKDAY
HRIS)
Avanade, US
Jul 2021 - Mar 2022
Maintained updated databases of customer
information including demographics,
preferences, purchase history.
•
Analyzed operational data to identify areas
for improvement in efficiency and cost
savings.
•
Established and coordinated goals and
objectives to drive proper system functioning.
•
Implemented new procedures for tracking
key performance indicators.
•
Developed detailed reports on trends in sales,
expenses, and other key metrics.
•
Identified opportunities for revenue
enhancement through creative problem
solving techniques.
•
Helped design, document and maintain
system processes.
•
Developed and maintained dashboards to
track key performance indicators.
•
Conducted interviews to gather customer
requirements via workshops, questionnaires
and surveys.
•
Conducted or coordinated tests to confirm
consistent intelligence.
•
HUMAN RESOURCE BUSINESS PARTNER
Amazon, US
Jul 2020 - Jul 2021
Managed employee relations issues by
providing advice and counsel on a wide range
of matters including disciplinary actions and
performance improvement plans.
•
Coached managers regarding effective
performance management and talent
improvement processes.
•
Provided strategic HR guidance to executive
leadership teams, ensuring alignment with
organizational objectives.
•
Investigated complex employee complaints
or grievances in accordance with applicable
laws and regulations.
•
Coached leaders on how to effectively
manage their teams while promoting an
inclusive work environment.
•
Maintained up-to-date knowledge of current
HR trends and industry best practices.
•
Advised management on best practices for
recruitment, onboarding, retention, career
development, succession planning.
•
Monitored compliance with labor laws such
as FLSA, ADA, FMLA, Title VII of the Civil
Rights Act.
•
Developed and implemented employee
engagement strategies to improve
performance and morale across the
organization.
•
Designed and delivered training programs for
managers, supervisors, and employees on
topics such as conflict resolution, diversity
and inclusion, harassment prevention.
•
Conducted exit interviews with employees
leaving company to gauge areas of success
and opportunities for improvement.
•
Led change management initiatives to ensure
successful adoption of new processes and
technologies.
•
Made recommendations to identify and retain
current talent and attract outside talent to
business.
•
Analyzed HR data to build strategic insights
related to sourcing, recruiting and retention.
•
Facilitated teambuilding activities to foster
positive working relationships among
colleagues.
•
Served as link between management and
employees by handling questions,
interpreting, and administering contracts and
helping resolve work-related problems.
•
Performed difficult staffing duties, including
dealing with understaffing, refereeing
disputes, firing employees, and administering
disciplinary procedures.
•
Advised managers on organizational policy
matters, such as equal employment
opportunity and sexual harassment and
recommended needed changes.
•
• Identified reasons for employee termination.
HUMAN RESOURCE GENERALIST
Enlightened, Inc, US
Jul 2019 - Mar 2020
• Laid off due to COVID.
Provided advice and guidance on all aspects
of human resources including benefits
administration, payroll processing, personnel
records.
•
Maintained employee records in accordance
with applicable legal requirements.
•
Conducted exit interviews to understand
reasons behind voluntary terminations.
•
Prepared reports related to workforce metrics
such as headcounts and turnover rate.
•
Organized employee recognition events to
boost morale within the organization.
•
Facilitated the development of a positive
work environment by encouraging open
communication among staff members.
•
Reviewed timekeeping reports regularly to
identify discrepancies or irregularities.
•
Developed and recommended initiatives to
positively impact the culture and worked
environment.
•
Oversaw preparation of new hire paperwork
and managed on-boarding process.
•
Maintained and updated employee records to
support accuracy and compliance.
•
Created and managed employee handbooks,
policies and procedures, and job descriptions.
•
Used Applicant Tracking Systems (ATS) to
manage the recruitment and selection
process.
•
Completed exit interviews to capture
employee feedback and identify areas for
improvement.
•
Scheduled and conducted new employee
orientations.
•
Prepared and maintained employment
records related to events, such as hiring,
termination, leaves, transfers, and
promotions, used human resources
management system software.
•
Hired employees and process hiring-related
paperwork.
•
Reviewed employment applications and job
orders to match applicants with job
requirements.
•
Performed searches for qualified job
candidates, using sources such as computer
databases, networking, Internet recruiting
resources, media advertisements, job fairs,
recruiting firms, and employee referrals.
•
Obtained information on work history,
training, education, and job skills.
•
• Administered employee benefit plans.
HUMAN RESOURCE GENERALIST
Dynamic Concepts Inc, US
Sep 2016 - Jul 2019
Scheduled and administered skill, intelligence,
psychological and drug tests for current and
prospective employees.
•
Developed and implemented personnel
policies and procedures.
•
Ensured that necessary employment
termination paperwork was completed.
•
• Administered employee benefit plans.
Provided management with information and
training related to interviewing, performance
appraisals, counseling techniques, and
documentation of performance issues.
•
Addressed employee relations issues, such as
harassment allegations, work complaints, or
other employee concerns.
•
Obtained information on work history,
training, education, and job skills.
•
Contacted job applicants to inform of
application status.
•
Maintained and updated human resources
documents, such as organizational charts,
employee handbooks, and directories and
performance evaluation forms.
•
Conducted reference or background checks
on job applicants.
•
Performed searches for qualified job
candidates, using sources such as computer
databases, networking, Internet recruiting
resources, media advertisements, job fairs,
recruiting firms, and employee referrals.
•
Interpreted and explained human resources
policies, procedures, laws, standards, and
regulations.
•
Hired employees and process hiring-related
paperwork.
•
Scheduled and conducted new employee
orientations.
•
Prepared and maintained employment
records related to events, such as hiring,
termination, leaves, transfers, and
promotions, used human resources
management system software.
•
Created and managed employee handbooks,
policies and procedures, and job descriptions.
•
Developed strong relationships with external
partners such as staffing agencies, insurance
providers.
•
Developed and implemented HR policies,
procedures and best practices to ensure
compliance with applicable laws.
•
Reviewed timekeeping reports regularly to
identify discrepancies or irregularities.
•
Coordinated onboarding of new employees,
providing orientation materials and training
programs.
•
References available upon request
references
Contact this candidate