Marian Gayles
Houston, TX *****
**************@*****.***
I am presently seeking a full-time position in Registration, Filing Clerk, Receptionist, Front Desk Clerk, with a stable firm where I will have long-term growth potential. I also have a completion of a comprehensive home study Medical Billing Specialist. I would like to further increase my knowledge and skills through ongoing training and on-the-job experience. Review of my credentials will confirm that I have served as a Customer Service Representative, Recruiter for 2 years, I have over 10 years' experience working in an office environment. Authorized to work in the US for any employer
Work Experience
Patient Registration Representative
Robert Half - Houston, TX
February 2021 to July 2022
Check patient appointment to see if they are schedule, update their credentials. Marketing Assistant
First Step Marketing - Houston, TX
December 2021 to June 2022
Collaborating with sales, Advertising, Promote marketing assets for business. Social Medial Affiliate
FACEBOOK APP - Houston, TX
December 2019 to May 2022
I added ads for the company and I updated databases with detail notes Receiving Associate
Burlington Stores - Houston, TX
October 2019 to February 2021
Received clothes rehung them, put sensor and price tag on them and push rack out to the floor to be put out.
Director of Provider Service
Unified Medical Group - Houston, TX
2013 to 2018
answer phones, hire provider for home care, file charts, data entry, supervisor visit with clients, marketing, interacting with Amerigroup, Molina, United Health Care, Updated client information and authorizations. Field Supervisor
Destiny Health Care - Houston, TX
2011 to 2013
once a year I went out to client to check and update their information, ask question about the provider and where they receiving good home care, Data Entry, Filing Charts once updated information is enter into charts and computer.
Data Entry
Novum Research Center - Houston, TX
2010 to 2011
2010 - 2011
I greeted customers and answer questions to their inquiry, schedule appointment, handle a high volume of inbound and outbound call, Managed multiple priorities and maintained effective results, Exercised strong interpersonal communication skills with customers and department personnel, Data Entry. Data Entry
Jamiel Home Health Care - Houston, TX
2005 to 2011
2005 - 2011
Home care assistance with client, I help client understand their mail and E.C.B. statement, mail, physical therapy, answer phone and check voice-mail, data entry. Activities Assistant
West Oaks Rehabilitation Healthcare - Houston, TX
2006 to 2010
Activity assistance with residents, greeted resident's family, answer phones, File resident's activity reports in medical records, updated all information on registration and encounter forms computerized. Administrative Assistance, Greeted Clients
Total Community Action
2003 to 2005
kept front office straight, answer high volume of calls routed them to right employee, Updated client's information computerized, communicate with customers, employees and other individuals to disseminated or explain information, I operated a photocopier and a personal computer. Education
Diploma in Medical Billing Special Comprehensive Home Study Stratford Career Institute
February 2009 to 2010
High school diploma in Reading, Spelling, Math, ect L.B.Landry High - New Orleans, LA
August 1977 to June 1981
Skills
• Office Administration
• Shipping & Receiving
• Insurance Verification
• Medical Office Experience
• Medical Records
• Medical Billing
• Recruiting
• Medical Coding
• Customer service
• Front desk/ Registration
• Medical records
• Supervising experience
• Windows
• Recruiting
• Marketing
• HIPAA
• Clerical experience
• Front desk
• Cold calling
• Medical records
• Cold calling
Assessments
Forklift safety — Proficient
January 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Analyzing data — Completed
March 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed
HR: Compensation & benefits — Completed
September 2020
Knowledge of compensation and benefits programs
Full results: Completed
Customer service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.