Summary of Qualifications
I have over ** years of experience, adept in streamlining financial processes to enhance efficiency and profitability. Possesses a strong skill set in QuickBooks, Excel, and data entry, and Office Administration complemented by a typing speed of 60 wpm, which facilitates the effective management of accounts payable and receivable. Demonstrates a commitment to accuracy and compliance in financial reporting, aiming to leverage expertise in financial forecasting and process optimization in a dynamic new role.
Education Administrative Office Technology earning an Associate’s Degree in Business
(Dates attended May 2006 – May 2011) Greenville Technical College
Experience
Accounts Payable/Receivable Specialist
Aspire Management, LLC
April 2022- October 2024
●Enter clinic’s daily deposits into Quickbooks
●Reconcile clinic accounts monthly in Quickbooks
●Run profit and loss statements monthly for all clinics in Quickbooks
●Issue payments for all clinics bills
●Responsible for updating Excel spreadsheets and issuing distributions to all shareholders monthly
●Responsible for updating Excel spreadsheets and issuing payments for reimbursements to corporate
●Manage all clinics bank accounts and credit card accounts
●Communicate with vendors on any discrepancies with received invoices
●Send and receive reports and emails
●Posting insurance payments
Customer Service Representative
Conduent, United States, (Remote)
January 2019-November 2021
Elevated customer service standards by implementing feed back loops
Refined record -keeping for accuracy ensuring data integrity
Championed a customer first culture, leading to higher satisfaction rates
Analyzed customer trends to predict and meet service needs efficiently
HR Administrative Assistant
AMEC Electrical LLC, Greenville, SC
June 2015- Dec. 2018
●Entered all bills and into QuickBooks
●Created estimates for customers for each job assignment
●Created invoices in QuickBooks for jobs completed
●Entered all employee hours into QuickBooks and processed payroll
●Updated and maintained all purchase orders on spreadsheets
●Processed all weekly accounting procedures for accounts receivable/ payable, and reconciliations
●Answered all phone calls and took appropriate messages, completed all office filing
●Responsible for keeping track of all jobs in progress weekly and their due dates
●Created monthly profit & loss reports for all completed job assignments
●Responsible for processing all employee insurance benefits
●Responsible for the billing for Aiken Mitchell and CBRE for contracts
Front Office Operations Specialist Aug. 2012- Dec.2013
Staffmark, Greenville, SC
●Set interview appointments, screened incoming calls and directed to appropriate staff members
●Interviewed job candidates and ensured that applicant’s information was correct and complete, Administered appropriate tests
●Generated sales leads, interacted with temporary employees assisting with any problems or issues they may have had and made any necessary changes
●Researched candidate pool for possible candidates for job orders, contacted employees to review job orders
●Administered drug screens and background checks
●Submitted timesheets to payroll for processing
Recruiter Feb. 2011- March. 2011
Aerotek /ITT Missions Systems, Greenville, SC
●Ensured that candidates were processed through medicals for deployment
●Conducted updates with security for case candidates in their eQip process
●Responsible for answering any questions from applicants that they had during their processing
●Maintained daily reports of all candidates medical and security processing
Front Office Support /Shipping & Receiving Clerk June. 2010- Jan. 2011
Express Personnel /Atlas Hydraulics, Greenville, SC
●Prepared payroll timesheets for all employees and kept a daily report of employees’ clock times in the payroll system
●Entered customer orders in SAP system for various vendors
●Prepared & Processed freight bill of lading for assigned vendor
●Posted all account shipments daily to the CMS system
●Prepared work orders for each shipment to be completed
●Prepared all shipping documents for FedEx & UPS delivery
●Performed quality inspection on all parts to be packed and shipped to customers
HR Administrative Assistant Dec. 2007-May 2009 (Layoff)
Defense Support Services (DS2), Greenville, SC
●Maintained and updated all I-9 forms for filing
●Processed all security badges for each work site
●Ordered all office supplies
●Faxed, copied, and filed documents and memos
●Submitted background check requests and conducted employee verifications
●Prepared and shipped documents for FedEx& UPS delivery
●Processed Purchase Orders
●Scheduled appointments for management staff meetings
Front Office Coordinator Aug.2007- Dec.2007
Express Services, Greenville, SC
●Set appointments for incoming interviews, screened and interviewed potential applicants
●Performed as executive receptionist on a multi-line phone system while maintaining excellent customer relations
●Processed all W-4 and I-9 information for employees
●Prepared payroll timesheets to be processed
●Responsible for updating all employee changes in payroll system
●Distributed all paychecks to employees
●Faxed, copied and filed documents and memos
Office Clerk / Temp
Chase Staffing, Greenville, SC Aug.2006 –Nov.2006
Greenville Water System, Greenville, SC
●Processed and mailed outgoing billing statements for each billing cycle
●Maintained, reviewed and updated all billing accounts
●Labeled and Filed all accounts in an efficient timely manner
Customer Service Representative July 2005 – March 2006
Charter Communications, Simpsonville, SC
●Collected payments, processed orders and adjustments using computerized billing system for each account
●Set appointments for needed services, upgrades and repairs
●Resolved customer issues of technical and billing concerns in a timely manner to ensure continued satisfaction
●Demonstrated strong phone skills, directed calls on a computerized phone system while maintaining excellent customer relations; Consistently exceeded sales quota
Inspector Aug. 2004 – Feb. 2005
Eurokera North America, Fountain Inn, SC
●Performed quality inspection and packed glass stove tops as they came off the assembly line
●Labeled and processed packaged crates for shipment
●Implemented troubleshooting techniques and resolved any issues that were encountered
Administrator April 2003–Aug.2004 A.Z.Results, Greenville, SC
●Supervised all office duties, balanced daily and weekly sales reports, calculated all invoices on a daily basis
●Set all appointments for incoming interviews, screened potential applicants
●Performed weekly accounting procedures for accounts receivable, accounts payable, and inventory control
●Performed as executive receptionist on a multi-line phone system, purchased departmental supplies
●Faxed, copied and filed documents and memos
Telemarketer / Assistant Shift Leader April 2002 – April 2003
Greenville Newspaper, Greenville, SC
●Supervised a staff of 15 employees in the telemarketing department
●Executed retail sales procedures, Inspected sales activity and generated reports of all sales
●Resolved customer issues and billing concerns in a timely manner to assure continued customer satisfaction
●Consistently meet company quota of promotions and sales
SC Notary Public
Skills
Microsoft Office
Word
Excel
PowerPoint
Outlook
Quickbooks
A/R & A/P
Payroll Processing
Data Entry
SpreadSheets
Records Management
Data Entry
Typing Speed 60 wpm
Customer Service
Multi-line Phone Skills
Appointment Setting