Quality Control Food Safety

Luma Alhoussaini

*** ********* **., ********, ****** States, 21237, 443-***-****, *************@*****.*** Professional summary

Franchise Manager with over 21 years of experience leading 7-Eleven franchise operations, specializing in optimizing store performance and implementing cost-saving strategies. Demonstrates expertise in operational efficiency, merchandising strategies, and quality control, driving substantial revenue growth through targeted customer engagement initiatives. Committed to fostering a positive work culture and ensuring compliance with corporate policies, while maximizing operational efficiency and reducing overhead costs through strategic inventory control and data-driven staff scheduling. Employment history

Franchise Manager, Sep 2004 - Present

7-Eleven, Towson, MD

Skills

Operational Efficiency, Merchandising Strategies, Quality Control, Customer Engagement. Education

Associate Degree in Medical Laboratory Technology, 1989 - 1990 Syrian Arab Republic's Ministry of Higher Education - Middle Medical Institute, Damascus Syria Certificates

Certified Food Safety Manager, National Registry of Food Safety Professionals Issued: February 2023 Expires: February 2028

Certified Food Safety Manager with expertise in food safety protocols, sanitation, and compliance with health regulations Languages

English (Native), Arabic (Native).

Led franchise operations, optimized store performance, and implemented cost-saving strategies while maintaining exceptional customer service standards

Analyzed sales trends, inventory management, and staff scheduling to streamline operations and enhance store profitability Developed and mentored store teams, fostering a positive work culture while ensuring compliance with corporate policies and procedures

Maintained rigorous quality control standards, ensuring food safety compliance and superior customer experience across all shifts

Implemented strategic inventory control systems and data-driven staff scheduling to maximize operational efficiency and reduce overhead costs

Revitalized store performance through targeted merchandising strategies and customer engagement initiatives, driving substantial revenue growth

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