Receiving/Shipping Supervisor
Resume:
CHRISTOPHER R. KAUFMAN
Worcester, Massachusetts 01602
**********@*******.***
508-***-**** (Cell)
EDUCATION
Bachelor of Science Degree in Management May 1996
Worcester Polytechnic Institute
Worcester, Massachusetts
EMPLOYMENT
Building Supervisor/Ticket Office Representative September 2016 -present College of the Holy Cross Worcester, MA
Oversee the new $ 95 million Luth Athletic Complex next to the Hart Center
Luth Athletic Complex consists of new indoor turf field, basketball/volleyball practice center, and fitness center for student-athletes
Supervise five work study students each night at the Luth Athletic Complex
Oversee the direction of Club Sports, Recreational Sports, Intramurals, and Varsity Events.
Check in all Holy Cross students for use of the Luth facility and close the building every night.
Sell tickets in our ticket office on Neulion ticket system to fans, alumni, and season ticket holders of Holy Cross Athletics.
Sell tickets for football, men’s basketball, women’s basketball, and women’s basketball, and men’s hockey.
Cash and credit card handling and delivering excellent customer service to all customers.
Assist with will-call and the recruiting list for prospective recruits of Holy Cross on game days.
Handle cash and credit card purchases and provide high level of customer service to all customers.
Ticket Office Representative September 2009 - present Yale University New Haven, CT
Sell tickets in the ticket office on Audience View in the athletic department at Yale University.
Sell tickets for football, men’s hockey, women’s hockey, men’s basketball, women’s basketball, and men’s lacrosse.
Assist in season ticket renewals for football, men’s hockey, and men’s basketball.
Assist Yale Athletic Club members from the Yale Athletic Club in New York City. Receiver/Shipping Supervisor January 2016-November 2016 Golfsmith Northborough, MA
Receive and check in all golf inventory and merchandise that is delivered from Golfsmith and other golf companies.
Daily responsibilities include turning on our golf simulators, process all merchandise that is transferred out to other Golfsmith outlets and customers, make sure all items are accurately priced while on the floor
Perform a daily cycle count of certain merchandise, and check in all inventories that arrived from Taylor Made, Ping, Callaway, Under Armour, and our weekly pallets from Golfsmith.
Shipping merchandise to other Golfsmith outlets and vendors via FedEx and UPS. Golf Pro Shop April 2009 – January 2016
Leicester Country Club Leicester, MA
Check in golfers and schedule tee times on Fore Reservations in person and over the telephone.
Assist the Golf Operations Manager/General Manager in the scheduling of our golf tournaments and the closing down of our cash register at night.
Responsible for an accurate cash count at the end of every night.
Assist the General Manager with retail in our golf shop which includes golf balls, gloves, hats, and golf clothing for men and women.
Ticket Office Representative April 2004 – January 2007 Tampa Bay Rays St. Petersburg, FL
Responsible for ticket sales to customers, fans, and season ticket holders of the Tampa Bay Rays.
Handle cash and credit card payments, working knowledge of Ticket Master and Archtics ticketing systems.
Assist at the Will Call window on game days and in the season ticket office with the mailing of season tickets.
On Rays off days’ work in the season ticket office answering telephone inquiries from fans about purchasing or renewing season ticket packages.
Director of Clubhouse Operations April 2002 – April 2004 Boston Red Sox of Florida, Inc. Fort Myers & Sarasota, FL
Provide daily necessities to the players and coaches for the Boston Red Sox at Spring Training and for their Single A affiliate, the Sarasota (FL) Red Sox.
Duties were to provide food, laundry, equipment, and travel accommodations for the players and coaches of the Boston Red Sox.
Assist our pitching and hitting coaches with video set-up, taping of players and break down of film for the coaching staff.
Assistant Men’s Basketball Coach August 1998 – February 2002 Bryant University North Smithfield, RI
Assisted the Head Coach with daily practice sessions, evaluations and recruiting of prospective student/athletes to the university, individual workouts, scouting opponents on our game schedule, in-game strategy, and video exchange with our league opponents, and the operation of our summer basketball camps.
COMPUTER SKILLS
Word, Power Point, Excel, Access, and Outlook.
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