Customer Service Special Education

WORK EXPERIENCE

FORT WORTH ISD

Evaluation Specialist 2023 – Present

Conducted over 100 evaluations annually, driving a 20% improvement in Individualized Education Plan (IEP) compliance rates through meticulous assessment and targeted recommendations.

Analyzed trends in student performance data using advanced analytical tools, leading to a 15% reduction in evaluation turnaround time and enhanced decision-making accuracy.

Partnered with cross-functional teams to optimize resource allocation, achieving a 10% increase in operational efficiency and improving support delivery to students and staff.

Designed and implemented a streamlined evaluation workflow, reducing administrative bottlenecks by 12% and improving stakeholder satisfaction.

Provided professional development workshops for staff, focusing on best practices in data analysis and compliance, resulting in a measurable enhancement in staff

performance and IEP execution quality.

LENA POPE, CHAPEL HILL ACADEMY

Educational Diagnostician Aug 2022 – Aug 2023

• Performed detailed assessments for 50+ students, driving a 95% success rate in developing actionable IEPs.

• Utilized performance metrics to identify gaps, improving program effectiveness by 12%.

• Partnered with stakeholders to drive initiatives, increasing student access to specialized services by 18%.

CONTACT

P: 682-***-****

E: *******.****@*****.***

A: DFW, TX

KEY SKILLS

Data Analysis & Insight (Excel)

Program Design & Implementation

Leadership & Team Coordination

Research & Performance Analysis

Stakeholder Engagement &

Collaboration

Compliance & Policy Adherence

Individualized Education Plans

(IEPs) Development

EDUCATION

Master of Education, Special Ed.

Lamar University (Beaumont, TX)

May 2022

BA Anthropology, Minor: History

The University of Alabama at

Birmingham, Dec. 2010

AAS, Culinary & Pastry Arts

Culinard of Virginia College

(Birmingham, AL), 2006

CERTIFICATION

Texas Education Agency

Educational Diagnostician

EC-12 Special Education

4-8 Generalist

ESL Supplement

Sabrina Bone

Educational Diagnostician Evaluation Specialist Strategic Consultant Program Manager SUMMARY

Versatile and accomplished professional with 15+ years of experience in education, program development, and analytics. Demonstrates exceptional problem-solving skills, leadership abilities, and a commitment to delivering impactful results. Skilled in leveraging data insights to improve educational outcomes, streamline workflows, and ensure compliance with regulatory policies. Proven ability to develop impactful strategies, analyze performance metrics, and foster collaborative relationships to enhance organizational efficiency and student success.

FORT WORTH ISD

Teacher Program Coordinator Aug 2015 – Aug 2022

Designed and implemented innovative instructional strategies, resulting in a 25% increase in English proficiency across multiple grade levels.

Spearheaded key departmental initiatives:

o Technology Integration Advisor: Championed the adoption of digital tools, reducing administrative workload by 30% and enhancing classroom efficiency. o ELA Department Chair: Conducted in-depth student data analysis, leading to a consistent 10% year-over-year improvement in standardized test scores. o Campus RTI Team Lead: Developed and tracked data-driven metrics, achieving a 22% improvement in intervention success rates for at-risk students.

Delivered impactful professional development workshops, boosting staff proficiency in data analytics and instructional strategies by 15%.

Coordinated cross-departmental programs to align curriculum objectives, fostering collaboration that improved overall student performance and engagement metrics.

Mentored new teachers, providing guidance on best practices and classroom management techniques, contributing to a 20% increase in teacher retention rates. FORT WORTH ISD

Teaching Fellows Participant Summer 2015

Selected for a highly competitive program focused on data-driven teaching methodologies, where I honed skills in leveraging analytics to optimize lesson delivery, resulting in a 20% improvement in student engagement and instructional effectiveness. ARKANSAS EXTENDED LEARNING CENTER

Chef Instructor & Program Developer Spring 2014 – Summer 2016

Designed and delivered innovative culinary training programs, increasing skill acquisition rates by 30% and boosting enrollment by 15% through targeted marketing and program evaluations, while reducing operational costs by 10%.

UAB ANTHRO-TEACH

Program Developer & Instructor Summer 2009 – Fall 2010

Developed and led an Anthropology/History research program with an 83% completion rate and a 44%-degree attainment rate within five years, while securing a 25% funding increase through grant writing and strategic partnerships.

TIME INC., LIFESTYLE DIVISION – EDITORIAL

Test Kitchen Professional 2006 – 2010

Created and tested 1,000+ recipes with an 18% improvement in accuracy, streamlined ingredient procurement to reduce costs by 12%, and contributed to 10+ high-profile publications with timely and high-quality deliverables.

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