Administrative Assistant Customer Service

TRUDI SMITH

*** ******** ****** *******, ** ***** 713-***-**** *****.*********@*******.***

OBJECTIVE

Goal oriented, self-starter. Looking for a position where I can utilize my skills and help your business grow.

EXPERIENCE

Program Coordinator

Mothers Against Drunk Driving Houston, TX Jan 2015 – Sept 2024 Worked closely with Regional Executive Director, Victim Services Director, and Development Director with reports, events, training of new staff., etc. Handled all aspects of running the Houston office (managed inventory of supplies, dealt with leasing company, distributed mail). Researched and submitted applicable grants for the state of Texas. Responsible for bringing in over $60K of unrestricted funds between 2015 and 2024 for the state. Trained new staff in office and reporting procedures. Handled registration and collection of funds for all events within the Southeast Texas market (Walk Like MADD, Jingle Bell Run, Golf Like MADD). Worked with the Victim Specialists in Victim Impact Panel classes and assisting with victims of drunk / drugged driving crashes in court. Secretary

Royalwood Pentecostal Church Houston, TX June 2010 – Oct 2014 Handled all office duties within the church; answered phones, typed correspondence, scheduled appointments, handled special events (planning, etc.), dealt with vendors. Director

Royal Tykes Learning Center Houston, TX April 2004 – June 2010 Worked in all areas of the child care center; interviewed & hired staff, handled payroll, enrolled children, handled payments, dealt with issues from children, parents, and staff. Worked with Child Care Licensing and other inspectors. Assistant Director

Land of the Little People & Little People’s Academy Houston, TX Jan 2003 – March 2004 Worked closely with the Director; enrolled children, handled payments, dealt with issues. Worked with Child Care Licensing.

Administrative Assistant

Bruco Staffing Pasadena, TX May 2001 – Jan 2003

Worked various temporary assignments as well as the Bruco office (helping compile procedure manuals).

Loan Secretary

Horizon Capital Bank Houston, TX March 1998 – May 2001 Assisted 1 Senior VP and 2 VPs for the branch. Typed loan documents, took payments, compiled reports.

Administrative Assistant

United Space Alliance Houston, TX March 1997 – Feb 1998 Assisted the Program Integration & Budgeting Manager. Compiled reports for the budget and for meetings with NASA and Boeing.

Lead Administrator

Houston Cellular Houston, TX June 1991 – March 1997 Supervised administrative staff of 25 at 4 different branches. Provided administrative support to the Sales Managers and sales representatives. Administrative Assistant

Sprint Communications Houston, TX Feb 1989 – June 1991 Provided administrative support to the sales representatives and 3 sales managers. Responsible for interviewing and hiring of other administrative staff. Departmental Secretary

St. Luke’s Episcopal Hospital Houston, TX May 1984 – Jan 1989 Provided secretarial support to the Central Services Manager. Handled personnel files and payroll issues for 40+employees. Compiled training manuals for the department. Purchasing Secretary

Harrison Equipment Stafford, TX June 1977 – April 1984 Provided secretarial support to the Purchasing agents. Expedited orders, ran reports and processed invoices.

EDUCATION

Human Resources

C.E. King High School May 1977

Received High School Diploma

SKILLS

Proficient in MS Office software

Knowledge of Grant Search and Submissions (Community, Corporate grants) Able to handle Grant Reporting for monies received REFERENCES

Available upon request

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