DAYANERAH
CARDELLA
PROFILE
Dynamic professional with robust background in managing VIP services as well as front-of-house operations, enhancing guest satisfaction through personalized experiences, and streamlined process. Demonstrates strong skills in team leadership, customer engagement, and event coordination. Consistently achieving high client satisfaction and positive feedback. Passionate about fostering seamless environments and eager to leverage expertise in customer advocacy to drive future success.
CONTACT
***********@*****.***
EXPERIENCE
PROFESSTIONAL SKILLS
Southern Hospitality
2020-2024
~ Led VIP guest relations, enhancing high profile client satisfaction. Streamlined front-of-house operations, resulting in smoother service flow, and increased positive feedback.
Team Leadership
Event Coordination
Client Relationship Management
Adaptability
Customer Advocacy
Data Entry
Negotiation Skills
Down the Hatch
2022-2024
Delivered exceptional customer service, ensuring guest satisfaction. Managed multiple tables efficiently, enhancing restaurant flow and increasing tips.
PERSONAL SKILLS
Emerald Spa and Nails
2020-2021
Mange diverse team, fostering inclusive environment. Streamline front desk operations, enhancing guest satisfaction. Implement scheduling system. Main point of contact for cliental also ran calculations for end of the night bookkeeping.
Time Management Skills
Works Well Under pressure
Self-Starter