Customer Service Inventory Control

Tonya Batts

*********@******.*** 713-***-**** Las Vegas, NV

SUMMARY

Seeking a Medical Billing Coder position with 9 years of experience in logistics, inventory control, and customer service. Skilled in forklift operation, warehouse management, and implementing safety protocols. Proven ability to lead teams, enhance security measures, and drive customer engagement through promotional activities. WORK EXPERIENCE

All Purpose Security Agency

Security Officer Armed Jan 2024 - Present

• Provide armed security to safeguard personnel and property, conduct routine patrols, and identify potential threats to maintain a secure environment.

• Coordinate with law enforcement and emergency services in response to incidents, ensuring efficient and appropriate actions.

• Develop and implement security protocols and emergency response procedures to improve safety measures. Karma Casting

Brand Ambassador Aug 2023 - Present

• Engage with the public at promotional events to enhance brand awareness.

• Develop and maintain client relationships to meet marketing objectives.

• Conduct market research to gather customer feedback, contributing to product improvement and achieve a 25% increase in event attendance through social media promotion. Southwest Bills

Food Service Personnel Aug 2021 - Aug 2023

• Maintained optimal inventory levels through diligent management and timely ordering of kitchen supplies.

• Provided exemplary customer service, efficiently addressing and resolving customer complaints.

• Aided in the expansion of the customer base by 15% through collaboration in the creation and introduction of new menu offerings.

DSC Logistics

Picker/Fork Lift Operator Jan 2019 - Aug 2021

• Operated forklift machinery to facilitate the efficient movement of goods, contributing to the prompt dispatch and receipt of products.

• Led a team of operators, enhancing workflow efficiency and reducing machinery downtime through effective coordination.

• Conducted regular maintenance checks on equipment, reported issues proactively, and enforced safety protocols, resulting in a 30% reduction in workplace accidents. MSI Atlanta

Lead Shipping Fork Lift Operator Feb 2015 - Jan 2019

• Managed a team of operators, coordinating schedules and tasks to optimize workflow and minimize equipment downtime.

• Conducted regular maintenance checks on forklift machinery, promptly identifying and reporting issues to prevent operational delays.

• Implemented safety protocols that resulted in a 30% reduction in workplace accidents in the shipping department. SKILLS

Inventory Control • Food Service • Event Marketing • Brand Promotion • Security • Forklift Operation • Team Leadership • Customer Service • Medical terminology • Confidentiality • Electronic Health Record (EHR) systems

• Communication skills • Attention to detail • Time management • Data entry proficiency • Skills: ICD-10 and CPT coding • Analytical thinking • Problem-solving abilities

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