Program Management Manager

REBECCA THOMPSON

Sylvania, Ohio *****

567-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

Professional with solid foundation in program management. Skilled in strategic planning, resource allocation, and process improvement. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Known for reliability, effective communication, and leadership in driving successful project outcomes. Strong passion for Manufacturing Systems. SKILLS

• SQL Server – (T-SQL, SSIS) Microsoft .NET – (C#, MVC, Xamarin)

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• Powershell • Oracle PL/SQL

• Scope definition • Windows Server

• Team leadership and direction • Microsoft Office

• Confluence • SharePoint

• Cross functional leadership

WORK HISTORY

03/2023 to Current Director of Program Management

Constellium Automotive

Strong knowledge of project management methodologies, such as Agile, Scrum, and Lean Six Sigma

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Excellent leadership skills with ability to communicate effectively across all levels of the organization

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Strong analytical and problem-solving skills to navigate complex changes and challenges of an organization

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• Ability to manage budgets, forecast financial needs, and drive cost efficiencies 05/2022 to 03/2023 Senior Technical Program Manager – Launch Rivian Automotive – Normal, Illinois

Facilitate new variant introduction to the line to ensure operations successful hand off

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• Successfully planned and coordinated launch of the R1S vehicle Report multiple metrics for end of line to senior executives through Excel, Sharepoint, Smartsheets and Confluence

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• Track and reporting of issues

Facilitate root cause investigation and permanent containment of the issue to upper management

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04/2021 to 05/2022 Senior MES Analyst

Rivian Automotive – Normal, Illinois

Plan and Coordinate all Manufacturing Systems activities to launch and deliver vehicles in the Stamping, Plastics, Charging, and Accessories Departments

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• Successfully facilitated plant start up in Normal Summer2021 I was responsible for tasks involving deployment, replication, testing and plant qualification to launch a3 million square foot manufacturing facility

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Act as project coordinator and meet all PP, TT, and SOP timelines while coordinating with other teams

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Work closely with Tool owners and Controls to develop and configure MES integrations with the PLC

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• Report performance management to the upper management staff

• This includes cycle times, tool alarms, tool states These must be programmed and integrated with the PLC and reported out on the HMI for quick recovery from down time

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01/2019 to 04/2021 IT Analyst – MES

First Solar – Perrysburg, Ohio

Provide operational support for manufacturing production team through ServiceNow

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On call calendar is one week on call, two weeks off rotation where upwards of50 to60 tickets will be completed in one rotation

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MES Software Operations is responsible for all support tickets including but not limited to server maintenance, manufacturing downtime, deploying software applications and data collection

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• Successfully facilitated plant start up in Perrysburg Summer2019 I was responsible for tasks involving deployment, replication, testing and plant qualification to launch a1.2 million square foot manufacturing facility

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Reduced Change Request backlog by300+ requests by running a mini program to follow up with owners to completion, as well as completing on my own

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Created and monitored a reporting system that allows for recognition of automation and self-service opportunities for incoming on call tickets

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• This reduced the number of tickets the on call was receiving by40% 05/2017 to 11/2018 IT Software Developer – Outage Management American Electric Power – Columbus, Ohio

• Provide on call support for critical outage support The software developed was used by field crews to respond to incidences such as minor outages, electric fires, and wires down for5 regions across11 states

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Implemented agile methodologies by becoming Scrum Master Certified and using this certification to facilitate process changes among the outage management team

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Develop, test and deploy software in3 agile application projects on time and on budget

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Successfully deployed applications and services to new region when AEP expanded its service territory in December2017

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01/2017 to 05/2017 Help Desk/Student Assistant

University of Toledo Carver Resource Center – Toledo, Ohio

• Maintain checkout system for technology equipment for the education college

• Image and repair over50 laptops per month

Operational support for the virtual lab to ensure students are able to utilize the services provided to them

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EDUCATION

05/2024 Doctorate in Philosophy: Global Leadership and Change Tiffin University - Tiffin, Ohio

07/2021 Masters in Business Administration: Leadership and Organization Management Xavier University - Cincinnati, Ohio

05/2017 Bachelors of Science: Information Technology Engineering University of Toledo - Toledo, Ohio

CERTIFICATIONS

• Professional Scrum Master I, Cardinal Solutions

• ITIL v4 Certified, Learning Tree

ORGANIZATIONS

• Society of Women Engineers, Member

• Women's International Network of Utility Professionals, Member

• COHAA – Central Ohio Agile Association, Member

VOLUNTEER WORK

Represented organization positively and professionally while providing community with much-needed services through women's professional groups

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Mentored new volunteers, fostering a supportive and inclusive team environment through children STEM programs.

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Completed daily domestic tasks in shelters and group homes to assist people in need.

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• Coordinated food drives for improved local food bank stock levels.

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