LA RHONDA Belton
Experienced Customer Service
Professional Seeking Client Service
Excellence Role
*****@*********.***
ROCK HILL, SC
Work Experience
Senior Customer Service
Iqor
March 2013 - Present • Charlotte, NC
• Manage a team of customer service representatives
• Resolve customer complaints and issues in a timely manner
• Train new employees on company policies and procedures Education
York Technical College
Certificate, Medical Office
May 1998 - January 1999 • Rock Hill, SC
Medical Office Assistant certificate-assist with patient sign in/sign out vitals and care plan Skills
Enter Orders Determine Keep Records Of Customer Interactions Confer With Customers