Customer Service Front Desk

Nathaniel O. Stringfield

RECEPTIONIST + SECURITY PROFESSIONAL

Profile Personable and reliable receptionist and security professional with strong customer service and interpersonal skills. Capabilities include:

• Telephone / front desk reception • Customer and member relations

• Building security • Event security

• Facilities management • Loss prevention

Experience WBUR, Boston, Mass. 2015–

Receptionist / Security

• Act as the first point of contact for staff, guests, other visitors, and phone callers to busy newsroom, radio station, and event space

• Create and maintain a welcoming atmosphere to greet all visitors to the station

• Coordinate security arrangements for VIP guests, respond to security incidents, and enforce facility’s health and safety rules, including pandemic awareness

• Answer and appropriately route incoming phone calls and emails, including responding to listener and member questions and requests

• Monitor regional and national events to determine extra security requirements Churchill Corporate Housing, Boston Mass. 2014–2015 Field Inspector

Inspected and maintained luxury corporate-stay apartments in metropolitan Boston area. Conducted walk-throughs, photographed and documented condition of apartments, ensured maintenance was conducted in a timely manner, and made sure that apartments were in “move-in” condition for new tenants. Fessenden School, Newton Mass. 2013–2014

Kitchen Staff

Kitchen cleaning and custodial work for an independent day and boarding school. The Ride/MBTA, Newton, Mass. 2010–2013

Paratransit Driver

Provided door-to-door transportation and assistance for disabled individuals. Hebrew College, Newton, Mass. 2002–2009

Facilities Manager

Supervised security and facilities maintenance for the entire campus. Coordinated logistics for special events. Managed computerized systems for HVAC and electrical systems. Implemented emergency response plan. Recognized for top performance with successive promotions and increasing responsibility. Newton South High School, Newton, Mass. 2003–2006

Special Education Inclusion Aide / Teacher’s Assistant Worked one-on-one to provide instructional support to student who required special accommodation. Took on additional campus aide duties. 25 Wolcott Street, Medford, MA 02155

617-***-**** *********.*****@*****.***

A highly respected

and integral member

of the staff . . . Mr.

Stringfield’s loyalty

and engaging

manner made him

a well-regarded and

respected figure for

staff, students, and

other participants

in Hebrew College

programs.

Rabbi Daniel Lehmann

President

Hebrew College

Leventhal-Sidman Jewish Community Center, Newton, Mass. 1995–2003 Grounds Security and Operations Manager. Responsible for security and facilities maintenance for the entire facility, including pre-school and after-school programs and special events. Oversaw traffic control, security patrols, snow removal, logistics for special events; supervised cleaning crews and independent contractors. Apartment Building Management, Pawtucket, Rhode Island 1990–1995 Property Manager

Managed a 12-unit residential rental property. Responsible for tenant relations, screening prospective tenants, credit and reference checks, inspections, and hiring and supervising maintenance contractors.

Burlington Coat Factory, Providence, Rhode Island 1993–1995 Loss Prevention Supervisor

Hired and supervised store detectives. Conducted interior building patrols, monitored store cameras, apprehended shoplifters.

Old Stone Bank, Warwick, Rhode Island 1991–1995

Security Site Supervisor

Trained and supervised security officers in all departments of the bank. Wells Fargo Guard Service, Providence, Rhode Island 1991–1995 Field Supervisor

Supervised security personnel at 30 clients’ facilities; ensured compliance with security policies for each site; met with clients to ensure their satisfaction with the company’s services.

Nathaniel O. Stringfield

RECEPTIONIST + SECURITY PROFESSIONAL

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