Human Resources Employee Relations, Regional HRBP

Ann Lindstrom

Richmond, CA *****

Professional Summary:

Dynamic HR professional with over 5 years of experience in enhancing employee relations and organizational compliance. Expert in conflict resolution and employee coaching, successfully driving positive outcomes through strategic collaboration with stakeholders. Achievements include improving employee retention and streamlining HR processes, which have significantly boosted operational efficiency. Committed to fostering a positive workplace culture and aligning HR strategies with business objectives, ready to contribute to organizational success.

Professional Experience:

Cypress HCM - Contract Role for Workday.com, Pleasanton, CA Sep 2024 – Present

Community & Employee Relations Partner

Enhanced performance outcomes and minimized employee conflict globally by providing expert consultation and coaching on complex conflict resolution and progressive discipline management processes.

Attained consistent, positive resolutions in employee relations by partnering closely with Senior Employee Relations Partners, Employment Legal Counsel, and internal stakeholders, leveraging expertise to align strategies with organizational goals.

Championed accountability and adherence to company values by guiding employees and managers through disciplinary processes, reinforcing standards, and nurturing a productive and positive work culture.

Ensured fair, consistent handling of high-volume, sensitive employee relations escalations through meticulous documentation of case notes while providing expert counsel to drive equitable outcomes.

Bolstered compliance and trust within diverse teams by applying extensive knowledge of Federal, State, and Local regulations, ADA, and Leave of Absence policies, facilitating effective conflict resolution and performance improvements.

Unitek Learning, Remote, CA May 2022 – Jul 2024

HR Area Generalist

Minimized legal risks and ensured regulatory compliance in California by expertly resolving complex employee relations issues while maintaining a strong command of state business law requirements.

Elevated operations leadership's understanding of HR policies by delivering targeted management training seminars, enhancing decision- making aligned with regulatory standards.

Streamlined accommodations for California employees, ensuring compliance and fostering an inclusive work environment tailored to employee needs.

Enhanced employee experience and operational consistency by conducting thorough and objective investigations, implementing progressive discipline as necessary to uphold a positive workplace culture.

Improved employee retention and satisfaction on California campuses through insightful exit interviews, proactively addressing concerns and fostering a positive relationship between employees and Unitek leadership.

Optimized ADP accuracy and streamlined personnel action notifications by collaborating with campus leaders to conduct detailed Roster Scrubs, ensuring precise updates across all California campuses.

Amazon.com, San Francisco CA Apr 2020 – May 2022

HR Business Partner

Achieved regional performance goals across SF Bay sites by analyzing key

trends and developing targeted, data-driven solutions to address operational needs.

Drove alignment on annual objectives by presenting comprehensive metrics and spreadsheet analyses at regional meetings, enhancing visibility into progress and enabling data-backed decisions.

Mitigated organizational risk and upheld a safe workplace by thoroughly investigating complaints related to workplace violence, sexual harassment, bullying, and discrimination, delivering timely and effective HR resolutions.

Boosted performance review outcomes and supported talent development by managing the annual performance and 360-degree review process for managers.

Increased workforce adaptability and responded to seasonal demands by executing proactive workforce and succession planning, ensuring optimal staffing levels and resource readiness.

Amazon.com, Cleveland, Ohio Jun 2019 – Apr 2020

HR Assistant

Strengthened HR alignment with business goals across four logistical

warehouses in Northeast Ohio and Western Pennsylvania by providing comprehensive, multi-site regional support, optimizing metrics for leadership and employee performance.

Streamlined HR processes for accommodations and specialty requests by efficiently directing cases to appropriate HR divisions, enhancing response times and employee satisfaction.

Fostered accountability and maintained workforce standards by conducting direct and constructive conversations with employees regarding disciplinary actions and staffing adjustments.

Fairmount Coop Preschool, Cleveland Heights, Ohio Aug 2015 – Jun 2018 Volunteer Hiring Coordinator and Board Member for Enrichment Chair

WinSearch HR Software Relational Systems, Westlake, Ohio Oct 2007 – Jun 2009 Human Resources Assistant

United Way of Greater Cleveland, Cleveland, Ohio May 2003 – Jul 2005 Human Resources Assistant

Education:

Master’s Degree (Hons) Healthcare Administration from Brookline College - Phoenix, Arizona

Bachelor of Arts (Hons) Business Administration Notre Dame College - South Euclid, Ohio

Bachelor of Arts (Hons) Psychology from UNC-Asheville - Asheville, North Carolina

Skills:

HRIS Management

Advanced MS Office (Excel, Word, MS Teams, PowerPoint)

Zoom

Smartsheet

Data Analytics

ADP

Conflict Resolution

Performance Management

Investigations & Risk Mitigation

Regulatory Compliance

Employee Relations Management

Leadership Development & Training

Change Management

Strategic Workforce Planning

Troubleshooting

Project Management

Technical Support

User Training

Analytical Skills

Communication

Detail-Oriented

Problem-Solving

Multitasking

Relationship Management

Windows Proficiency

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