Ux Designer User Experience

Himanshu Shekhar

Toronto, ON

Email: ***********@*****.***

Phone: 647-***-****

Portfolio: himanshushekhar.framer.website

LinkedIn: linkedin.com/in/himanshushekhar

User Experience Lead Senior UX Designer

Strategic UX leader with over 7 years of experience in leading design initiatives, building cohesive design systems, and crafting user-centric digital experiences. Adept at driving UX strategy, mentoring design teams, and collaborating with cross-functional partners to align user needs with business goals. Passionate about creating intuitive, accessible, and high-impact products that enhance customer engagement and business efficiency.

Professional Experience

Senior UX Designer UX Lead

Saskatchewan Power Corporation Dec 2023 – Present

Leading the development of a well-structured enterprise design system in Figma, ensuring consistency across web and mobile platforms (authenticated & unauthenticated experiences).

Partnering with product, engineering, and business teams to drive user-centric decision-making and improve key workflows.

Conducting UX research, usability testing, and stakeholder workshops to refine design solutions for both B2C and B2B platforms.

Providing mentorship and guidance to junior designers, fostering a culture of design excellence and continuous improvement.

Driving accessibility (WCAG compliance) and design adaptability across multiple products.

Senior UX Designer

Canadian Tire Corporation May 2021 – May 2023

Led UX strategy for multiple product teams, aligning design efforts across e-commerce, mobile apps, and internal tools.

Spearheaded the revamp of a multi-platform design system, improving design consistency and cross-functional collaboration.

Conducted user research, heuristic evaluations, and competitive analysis to optimize shopping experiences and checkout flows.

Presented design concepts, user insights, and recommendations to executives and senior stakeholders.

Advocated for design thinking workshops to improve cross-team alignment and product vision.

UX Designer Product Designer

Shaw Communications Jan 2020 – May 2021

Designed and optimized customer-facing self-service portals, reducing call center dependency by 20%.

Led the end-to-end UX redesign of billing and account management dashboards, improving user satisfaction scores.

Conducted usability testing, A/B testing, and UX audits to validate design decisions and drive continuous improvement.

Worked closely with engineers to ensure seamless design implementation, balancing feasibility with user needs.

UI/UX Designer

Conestoga Students Inc. Dec 2018 – Nov 2019

Designed digital and print assets, including interactive landing pages, marketing materials, and social media campaigns.

Improved website navigation and information architecture, enhancing student engagement.

Collaborated with content teams to ensure a consistent and accessible brand experience.

Key Skills & Expertise

UX Leadership & Strategy

Design Systems & UI Standards

User Research & Usability Testing

Information Architecture & Interaction Design

Cross-Functional Collaboration

Product Thinking & UX Roadmaps

Design Thinking & Agile Methodologies

Accessibility (WCAG, AODA Compliance)

Tools & Technologies

Design Tools: Figma, Adobe Creative Suite, Sketch, InVision

Collaboration Tools: Miro, Jira, Confluence, Slack

Web Technologies: HTML, CSS, JavaScript (basic understanding)

Education & Certifications

UI/UX Design Certification – BrainStation

Design Fundamentals Certification – National Institute of Design

Postgraduate Certificate in Marketing Management – Seneca College

Bachelor of Arts in Multimedia & Design – University of Allahabad

Key Achievements

Led the creation of a well-defined enterprise design system at SaskPower, enhancing design consistency and developer efficiency.

Drove a 20% reduction in customer support calls by designing intuitive self-service solutions at Shaw Communications.

Championed accessibility initiatives, ensuring products met WCAG compliance and improved usability for diverse users.

Facilitated UX workshops that influenced product roadmaps and improved cross-functional team alignment.

Leadership & Mentorship

Actively mentoring junior designers, fostering their growth in UX methodologies and product thinking.

Advocating for inclusive design and accessibility, ensuring products are designed for all users.

Driving design maturity within organizations by implementing best practices and aligning UX with business strategy.

Why Me for This Role?

Proven UX Leadership: Experience managing UX projects end-to-end, collaborating with executives, and aligning design strategy with business objectives.

Deep Expertise in UX Strategy & Research: Strong ability to bridge the gap between user needs, business goals, and technical feasibility.

Mentorship & Team Development: Passionate about growing UX talent and fostering a culture of innovation.

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