Home Health Customer Service
Resume:
PERSONAL QUALIFICATIONS
SECRETARY/RECEPTIONIST/PCA
COMPLETE HOME HEALTH CARE LLC
Answering phone calls and general
administrative duties. Faxing, printing
and filing.
MANAGER & CUSTOMER SERVICE EXPERIENCE
6 years of home health HR experience. Excellent
customer service skills, fantastic communication
with elderly.
EDUCATION
NA in EMT Basic - Vo-Tech - Fairview, OK
CNA in Assisted Nursing - Autry Tech Center - Enid, OK CHHA in Nursing - Autry Tech - Enid, OK
Vo-Tech in Pharmacy Tech - Autry Tech Center - Enid, OK CERTIFICATIONS/LICENSES
CHHA - May 2016 Certified Home Health Aid
CNA - March 2016
BASIC LIFE SUPPRORT - March 2016
ADDITIONAL SKILLS
Strong background in computer systems, hardware
and software. Proficient in Microsoft OFFICE and
MS Windows.
Excellent organizational and written communication skills. Marketing and Advertising managment skills. 2015-16 YEAR
NIGHT COMPUTER OPERATOR
CENTRAL NATIONAL BANK
Responsible to operate multiple proprietary
computer programs necessary to prepare
the bank for the following business day.
Input vital information for system updates,
ran, sorted & departed checks.
2005-16 YEAR
‘16-PRESENT
YEAR
ADMINISTRATIVE ASSISTANT/
STAFFING COORDINATOR/
PCA SUPERVISOR/CNA/CHHA
COMPLETE HOME HEALTH CARE LLC
Oversee 14 counties and supervise 35 +
Aides. Manage payrolls, marketing
communication and promotions for the
home health side, fax, scan, create
schedules and cooridinate Aides to
execute each care plan for each
individual member and ensure ADL’s are
met and members are happy.
PROFESSIONAL EXPERIENCE
Rebecca Sanders
Complete Home Health
1109 W. Cherry
Enid, OK 73703
Cary Cross
Entrusted Hearts
9700 Mashburn Blvd #2
Oklahoma City, OK 73162
Terrie Fielder
Health Care Innovations
1810 N. Airport Rd.
Weatherford, OK 73096
REFERENCES
CUSTOMER SERVICE
MARKETING
COMMUNICATION
ADMINISTRATIVE SKILLS
ORGANIZATION
PROFESSIONAL COMPETENCIES
************@*****.***
Authorized to work in the U.S.A. for any employer
Staffing Cooridinator/PCA Supervisor/CNA/CHHA
ADRIAN JANZEN
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