Data Entry Service Representative

BENJAMIN

**** ******** **.

Houston, TX *****

Cell 240-***-****

****************@*****.***

SUMMARY OF QUALIFICATIONS

● Quick learner, trained work crews Well groomed appearance

● Polite, respectful, and courteous manners

● Ability to work effectively in a fast paced environment

● Type 35 Words Per Minute, and perform Data Entry

● Computer Skills: Email Software, Internet Browser, Scanners, Printers, and PowerPoint,

● MS Word, and WordPerfect

WORK HISTORY Voter Consumer Research Houston, Tx Call Representative Aug 12,2015 Sep 24, 2016

● Conducted Interviews, and questionnaires over the phone

● Gather information about survey topics

● Re contact those who initially refuse to participate in the survey to negotiate their sources

Timewise gas station: Customer Service Representative april 15, 2013 Jan 31, 2016

● Handled customer inquiries, cahiers register, complaints, billing questions and payment extension/service requests

● Calmed angry callers, repaired trust, located resources for problem resolution and design best option solutions, providing safe shopping environment. KEY ACCOMPLISHMENTS:

● Managed a high volume workload within a deadline driven environment

● Resolved an average of 300 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). McDonalds Houston, TX Cashier/Sales Oct 01, 2012 Apr 25, 2013 Hands on experience in accepting payments from customers and give change and receipts

● Thorough understanding of counting money at the beginning and end of shift

● Greeted customers while entering to the premise

● Received and processed payments by cash, check, credit card and automatic debit Neighborhood Centers Inc. Houston, TX Teacher Assistant Jun 01, 2010 Aug 15, 2010

● Highly skilled in supervising and interacting with children positively

● Well versed in providing affection and safety to children

● Proven record of handling private issues properly

● Demonstrated ability to provide proper direction of children in their daily routine

● Supervised activities of children

EDUCATION

houston community collage stafford – Houston, TX Diploma

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