IT Management and NetSuite Administrator
Resume:
Dwight (PJ) Jones
Cleveland, TX 77327
***********@*******.***
NetSuite Administrator and or VP / IT Director Spearheading Strategic Corporate Optimizations
Dedicated, result driven and well accomplished IT Director with over 17 years of strategic leadership in corporate ERP applications, specializing in NetSuite systems. Proven track record of spearheading comprehensive integration projects that enhance operational efficiencies and system functionalities across diverse industries. Experienced in designing and deploying advanced NetSuite solutions, including dashboard configurations, OneWorld implementations, and SuiteFlow processes, resulting in significant process optimizations and business growth. Adept at leading high-stakes IT projects, managing cross-functional teams, and driving automation strategies that markedly improve business operations. Recognized for delivering robust training programs and critical data insights that empower organizations to make strategic decisions and maintain competitive advantage.
AREAS OF EXPERTISE
NetSuite ERP Specialist Corporate Application Management Strategic IT Planning and Execution Automation of Business Processes IT Security and Cloud Solutions Dashboard Design Data Analytics Project Management Cross-Functional Team Leadership System Integration and Optimization Budget Management Cost Optimization Vendor Management Stakeholder Relations Training & Development Programs Administrative Systems Management Custom Reporting and Data Insights Software Development Lifecycle (SDLC) Compliance & Risk Management Infrastructure Design & Management
PROFESSIONAL EXPERIENCE
PURGERITE, Willis TX Nov 2024 – Dec 2024
IT Director / NetSuite Administrator Corp Apps
Led and executed multiple NetSuite integration projects, enhancing corporate ERP applications through strategic automation initiatives.
Directed the management of InTune and O365 platforms, ensuring optimal operation and security of desktops, laptops, and employee systems.
Engineered advanced NetSuite solutions including dashboard design, OneWorld configurations, SuiteFlow processes, SuiteTalk integrations, and SuiteBuilder customizations to streamline business operations.
Administered key corporate systems including Paylocity, RAMP, Project, and FSM, maintaining high reliability and performance.
Developed and optimized comprehensive automation strategies and workflows for Procure-to-Pay (P2P), Record-to-Report (R2R), Order-to-Cash (OTC), and Quote-to-Cash (QTC) processes, significantly improving operational efficiency.
Designed and implemented customized reports and saved searches that provided critical data insights, supporting strategic decision-making across the organization.
FLEXGEN, Spring TX (Remote) Jan 2023 – Sep 2024
NetSuite Manager Administrator
Oversaw and directed multiple NetSuite and corporate ERP application projects, enhancing system functionality and user experience across the organization.
Managed administrative controls, including, user roles, permissions, and NetSuite bundle implementations, ensuring compliance and streamlined access.
Designed and developed NetSuite enhancements, including custom dashboards, OneWorld configurations, SuiteFlow processes, SuiteTalk integrations, and SuiteBuilder applications tailored to specific organizational needs.
Administered and maintained a suite of integrated systems including Salesforce, Celigo, Strongpoint, NSPB, Advanced Procurement, and Manufacturing modules, ensuring seamless functionality and data integrity.
Led the automation of essential business processes, including Procure-to-Pay (P2P), Record-to-Report (R2R), Order-to-Cash (OTC), and Quote-to-Cash (QTC)Fixed Asset Management solutions, Warehouse management, and Advanced Inventory, driving significant improvements in process efficiency.
Developed and delivered comprehensive training programs on using NetSuite's capabilities, including Financials, creating saved searches and reports, fostering high levels of user adoption and operational fluency.
ACOUSTIC, Spring TX (Remote) Dec 2021 – Jan 2023
NetSuite Administrator
Spearheaded the management and execution of all NetSuite projects, driving improvements in system efficiency and user engagement.
Lead and executed complex NetSuite financial projects
Handled administrative management tasks, including configuring user roles and permissions, to ensure secure and efficient access to the NetSuite platform.
Developed and customized NetSuite features including dashboards, OneWorld, SuiteFlow, SuiteTalk, SuiteBuilder, Avalara, Coupa, and Concur, enhancing functionality tailored to business needs.
Provided critical support for integrated systems such as Salesforce, Workato, FinancialForce, Rippling, and NetGain/NetClose, ensuring system compatibility and performance optimization.
Led the automation of complex workflows using NetSuite and Workato, boosting process and reducing manual intervention.
Served as the go-to administrator for Avalara, Coupa, Salesforce, and LogiSense, maintaining system health and ensuring compliance with organizational policies.
BLU BANYAN, Spring TX (Remote) Aug 2021 – Sep 2021
NetSuite Administrator / Analyst
Directed and executed key NetSuite projects, focusing on strategic enhancements and optimizations to drive system efficiency.
Managed administrative responsibilities for NetSuite, including configuring user roles and permissions to ensure secure system access and functionality.
Designed and customized NetSuite dashboards, improving analytical capabilities and providing tailored insights to meet specific business needs.
ENTERGY (COMTEC), The Woodlands TX May 2019 – Jan 2020
Sr IT Project Manager
Orchestrated the full lifecycle of IT projects using both Agile and Waterfall methodologies, from initiation through execution, ensuring seamless progression and alignment with strategic goals. Provided weekly status updates and led monthly steering committee meetings with C-level executives.
Led the Database Monitoring initiative, configuring OS baseline standardizations across all SOX production databases. Collaborated with system architects to enhance server baselines and images, integrating Tripwire with Splunk for robust compliance reporting, contributing to a project value of $2.9M.
Implemented Symantec’s Data Loss Prevention (DLP) CASB solution, safeguarding endpoints, Office 365, data at rest, and cloud environments, encompassing the setup of 25 servers. Managed collaborations with Network Security, Infrastructure, and Access Management groups.
Directed a high-visibility project, driven by the board of directors, to enhance data security and corporate governance, with significant executive engagement and a project budget of $5.8M.
PRESTON CONSTRUCTION, Spring TX Aug 2017 – Dec 2020
Owner
Oversaw all facets of the business, implementing robust accounting software systems to enhance financial tracking and control.
Established and cultivated strategic partnerships with vendors and resellers, expanding the business network and enhancing supply chain efficiency.
Managed multiple construction projects simultaneously, ensuring they were completed on time, within budget, and to high quality standards, driving client satisfaction and business growth.
SRS TECHNOLOGIES, Houston TX June 2016 – Aug 2017
NetSuite Administrator / Bus Dev
Functioned as a consultant, providing strategic IT solutions for multiple companies, specializing in NetSuite administration. Delivered comprehensive strategies for software applications and hardware installations to optimize business operations.
Implemented and managed Advanced Revenue Management (ARM) within NetSuite, enhancing financial accuracy and compliance across organizational structures.
Collaborated extensively with Marketing, Sales, and Financial Accounting teams, facilitating the integration and optimization of enterprise software solutions to improve overall business functionality and efficiency.
O’ROURKE PETROLEUM, Houston TX Aug 2014–May 2016
IT Director
Developed and implemented strategic IT support solutions, establishing Service Level Agreements (SLAs) for business units and IT support teams across multiple locations, enhancing service delivery and operational efficiency.
Administered NetSuite in a sandbox environment, testing and optimizing user roles, dashboards, workflows, and permissions, ensuring robust system functionality tailored to business needs.
Leveraged NetSuite for warehousing and manufacturing operations, effectively managing inventory for oil and gas supplies, filters, and overseeing the recycling of oil and manufacturing of essential equipment such as tanks and pumps.
Directed comprehensive IT projects, including fleet management technology integration, Azure server cloud migration, Office/SharePoint 365 deployment, LabTech, GPS systems, CRM, accounting software, and VOIP phone systems, ensuring technological alignment with business goals.
Collaborated with key business units—Operations, Marketing, Sales, and Financial Accounting—to deploy enterprise software solutions that significantly improved automation and cash flow.
Managed the migration of all servers to Microsoft Azure Cloud, spearheading the transition to a scalable, secure cloud infrastructure.
Oversaw IT vendor relationships, including hardware/software procurement and strategic vendor partnerships.
Developed and managed the IT budget, ensuring fiscal discipline and alignment with organizational objectives.
Handled HR functions for the IT department, including employee reviews, hiring, and other HR-related activities, fostering a productive and engaged team environment.
ERGOS, Houston TX Oct 2013 – July 2014
Account Manager / NetSuite Administrator
Managed IT operations for over 10 companies, overseeing support and strategic developments, enhancing overall technological efficiency and performance.
Served as the Account Manager, orchestrating all project initiatives and acting as the primary liaison between IT staff and corporate clients to ensure alignment with business objectives.
Administered NetSuite for multiple client companies, customizing the platform to fit diverse business needs and improving system usability and functionality.
Oversaw vendor management, including the procurement and organization of all necessary IT equipment, ensuring timely delivery and optimal resource allocation.
Allocated resources and developed budgets, monitoring expenditures to ensure financial compliance and effective use of funds.
Implemented enterprise software applications within NetSuite, managing day-to-day operations to support client business processes and enhance operational efficiency.
Maintained strong client relationships, ensuring open communication and aligning project goals with client expectations for maximum satisfaction.
Utilized ConnectWise and LabTech, managing IT service tickets and ensuring resolution of issues through managed services.
Enforced rigorous project management standards throughout the project lifecycle to ensure consistent delivery of IT solutions.
TEKSYTEMS at TDW, Houston TX Feb 2013 – Oct 2013
IT Project Manager
Orchestrated project planning and managed the full lifecycle of multiple system software migrations, including Windows 7 SP1, MS Office 2010, Lync, and Avamar, enhancing system capabilities and user experience.
Led the day-to-day implementation of enterprise software solutions, ensuring operational alignment with strategic business objectives.
Fostered strong relationships with client project teams, ensuring open communication and effectively managing client expectations throughout the project lifecycle.
Directed operational management of projects, maintaining oversight of project execution to ensure timely delivery and quality standards.
Allocated resources and managed budgets, ensuring optimal use of funds and adherence to financial guidelines.
Successfully turned around multiple failing IT projects, notably an office relocation in Mexico that involved complex logistics such as racks/servers, network equipment, ISP setup, and desktop installations.
Managed all IT projects across Latin America and Houston, demonstrating strong leadership and ability to handle geographically dispersed teams and projects.
KONGSBERG, Houston, TX July 2011 – Feb 2013
IT Manager / IT Project Manager
Directed IT support operations, managing resources responsible for the configuration of server/desktop images, packaging/virtualization, and system integrations, ensuring robust IT infrastructure.
Successfully orchestrated the logistical move of the Houston office, including the relocation of servers, network equipment, ISP services, and desktop setups, minimizing downtime and disruption.
Developed and led a technical team responsible for supporting all Oil & Gas applications, enhancing system reliability and user competencies.
Managed enterprise-wide application deployments, such as ESX, Office 2010, and Windows 7 from planning and design through to implementation, significantly upgrading system capabilities.
Oversaw the IT budget and was responsible for the procurement of all IT equipment, as well as the formulation and enforcement of IT policies and procedures.
Conducted negotiations with IT hardware/software vendors to secure favorable terms and enhance cost-efficiency.
Engaged in comprehensive project planning and monitoring, ensuring projects met deadlines, budgets, and performance criteria.
Regularly reported IT project statuses to the CFO, providing clear, concise updates that supported strategic decision-making.
CGG VERITAS, Houston, TX July 2010 – July 2011
Global IT Marine Support
Led offshore marine IT projects, ensuring robust IT support and infrastructure enhancements across the fleet.
Provided hands-on support for computer systems on all vessels, including desktops and servers, enhancing system reliability and performance.
Configured and deployed desktop images using CloneZilla with Windows 7, standardizing software across the fleet for consistent user experience.
Directed the upgrade and configuration of server technology, including ESX VMware, on each boat, significantly improving network efficiency and data handling capabilities.
Installed and configured server rooms and networks for vessels, designing robust IT environments adapted to marine operations.
Managed server upgrades and configurations, focusing on file services, security enhancements, folder/directory structures, and domain access rights, ensuring secure and organized data management.
DEEP MARINE TECHNOLOGY (DMT), Houston, TX Aug 2009 – July 2010
NetSuite Administrator/ IT Manager
Directed project portfolios, establishing strategic direction and aligning personnel and resources to optimize IT operations across client organizations.
Ensured the adoption and implementation of proper project management processes throughout the project lifecycle, enhancing project execution and delivery.
Managed the day-to-day implementation of enterprise software solutions, ensuring seamless integration and functionality for enhanced business operations.
Fostered communication and relationships with client project teams, ensuring alignment and satisfaction throughout project phases.
Oversaw operational management of projects, including functional, technical, and organizational aspects, to guarantee project coherence and integration.
Allocated resources and managed budgets, maintaining oversight and follow-up to ensure fiscal discipline and resource efficiency.
Handled project planning and execution, ensuring timely delivery and alignment with strategic objectives.
Maintained high standards for the quality of deliverables, including writing detailed specifications and establishing a Project Quality Plan to ensure compliance and quality assurance.
Conducted project follow-up, continuously monitoring project progress against benchmarks and goals.
Performed internal validation and testing of project components, ensuring robustness and functionality before final deployment.
PINNACLEAIS / HOUSTON TELEPHONE, Pearland, TX Feb 2009 – June 2009
IT Manager / Project Manager
Oversaw IT operations for three locations, including the main office, ensuring robust IT support and streamlined management of enterprise operations.
Directed the daily implementation of enterprise software solutions, enhancing organizational efficiency and system integration.
Managed communications and relationships with client project teams, facilitating effective collaboration and project alignment.
Led operational management of projects, ensuring all technical, functional, and organizational aspects were effectively coordinated.
Executed server migrations using ESX VMware 3.5.1 with MS Datacenter, improving infrastructure resilience and performance.
Administered the IT budget and handled procurement of all IT equipment, aligning expenditures with strategic IT needs and policies.
Managed a network of 10 ESX VMware servers, serving as the global enterprise administrator and ensuring high availability and security.
Maintained MS Exchange and Active Directory, and performed regular maintenance on all virtual and physical servers, including VMware data backups using Backup Exec.
Administered SharePoint, managing user access and system configurations to support collaborative work environments.
Managed Cisco routers and VPN solutions, ensuring secure and reliable network connectivity across all locations.
Negotiated with IT hardware/software vendors, securing advantageous terms and maintaining cost-effective IT operations.
SIEMENS at FMC, Houston, TX Oct 2008 – Jan 2009
Project Manager IT
Reported directly to the Program Director, providing comprehensive updates and strategic insights on all project activities.
Crafted, reviewed, and revised critical project documents, including project plans, Statements of Work (SOW), Operations Guides, and process flowcharts, ensuring alignment with business goals.
Engaged in high-level negotiations with IT management and executives to secure project terms and resources.
Managed project planning and follow-up activities, utilizing Microsoft Project to track progress and maintain timelines.
Ensured compliance with organizational standards and objectives, enhancing project delivery and stakeholder satisfaction.
MARSH - MERCER (MMC), Houston, TX June 2007 – Aug 2008
Helpdesk / Desktop Support / Project Manager
Oversaw the Help Desk and Desktop Support teams, managing scheduling, performance, and technical development, while also serving as Project Manager for key IT initiatives including software migrations and facility moves.
Administered the IT budget for MMC, effectively managing costs and aligning expenditures with departmental goals.
Monitored CA and Remedy systems to ensure compliance with SLA standards and delivery of high-quality service.
Handled procurement of IT equipment and conducted annual performance reviews, enhancing team efficiency and employee satisfaction.
Provided technical leadership, offering coaching, mentoring, and training to Helpdesk and Desktop teams, fostering a skilled and knowledgeable IT support structure.
Implemented IT policies and procedures to improve the customer support environment, ensuring operational excellence and enhanced user satisfaction.
Utilized a range of IT tools including MS Project, Active Directory (AD), Systems Management Server (SMS), Lotus Notes R6 for Marsh, Outlook for Mercer, and Citrix, to support diverse IT functions and user needs.
GAINER DONNELLY & DESROCHES, Houston, TX July 2005 – May 2007
IT Manager / Project Manager
Led the Help Desk and Desktop Support teams, orchestrating daily operations and strategic initiatives, including software migrations, facility moves, and PC migration projects.
Managed the implementation of enterprise software solutions, ensuring seamless integration and functionality to support business processes.
Fostered strong relationships with client project teams, ensuring effective communication and alignment on project objectives and deliverables.
Directed operational aspects of projects, maintaining rigorous oversight of project schedules, resources, and technical specifications.
Conducted comprehensive project planning and follow-up, utilizing systematic approaches to track progress and adapt strategies as necessary.
Administered the IT budget, overseeing the procurement of IT equipment and the implementation of IT policies and procedures to ensure operational efficiency and compliance.
Served as the Global Enterprise Administrator for 15 Windows servers, managing tasks from Physical to Virtual VMware conversions, ensuring robust data security and system reliability.
Handled Exchange Management, Citrix/Blackberry servers, Active Directory, and system backups, securing critical business data and enhancing network infrastructure.
EDUCATION
UNIVERSITY OF PHOENIX
Project Manager Professional Training (PMP Program)
CERTIFICATION
Lone Star College (NHCC) - Cisco (CCNA Program)
M.T.I. – Associate’s Degree in Computer Systems Technology Falck Alford - Offshore Safety Training
Oracle’s NetSuite Fundamentals and Admin Training Program for Certification Oct 2021 to Present
ERP: Fundamentals
NetSuite OneWorld
NetSuite: Administrator Fundamentals
SuiteAnalytics: Reports and Searches
SuiteAnalytics: Advanced Searches
SuiteCloud: Exploring the NetSuite Platform
SuiteFlow: Workflow Fundamentals
NetSuite Certification: Administrator Exam Preparation
Marketing Automation Workshop
NetSuite Certification: SuiteFoundation Exam Preparation
Sales Force Automation: Fundamentals
SuiteAnalytics: Financial Reports and Searches
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