Patient Services Data Entry

Marlan Green

Bronx, NY ***** 561-***-**** *****.******@*****.***

PROFILE

United States Army Veteran with a strong background in administration and security, with particular focus on management and operations

QUALIFICATIONS / SKILLS SUMMARY

Administrative and organizational skills; Strong management and supervisory skills

Attention to detail and ability to multi-task; Strong written and verbal communication skills

Proficiency in Microsoft Word, Microsoft Outlook, Microsoft PowerPoint and Microsoft Excel

Excellent interpersonal skills with ability to work in supportive or leadership role in a team environment

WORK EXPERIENCE

Supreme Fire Services Limited, Specialist, Kingston, Jamaica October 2020 - Present

Provided the Organization with operational support via remote customer services and administrative duties

Reviewed application orders for accuracy and generated weekly reports on sales to management team

Maintained records of orders and equipment and conduct follow ups with vendors on shipment and delivery

Reviewed database inventory list and processed paperwork associated with a vehicle sale or lease agreement

Prepared and scheduled routine maintenance services for fire extinguishers and fire alarm systems at various location

Ryan Health, Patient Services Supervisor, New York, NY December 2017 – March 2020

Oversaw daily operations, provided general training, guidelines and monitor staff overall productivity

Reviewed work assignments, supervised staff schedules and approved timecards for department staff

Utilized electronic medical record such as eClinicalWorks to performed data entry and processed patient information

Attended meetings and participated in organizational strategic planning that addressed concerns relating to patient services

Montefiore Medical Center, Patient Services Representative, Bronx, NY July 2016 - October 2017

Analyzed patient accounts for accuracy in Epic systems software and resolved errors and omissions

Proficiently handled administrative matters including answering phone calls and conducting clerical duties; faxed, mailed, scanned, organized and processed patient documents; also typed letters for patients

Utilized Epic to complete daily tasks such as collecting patient co-payments, scheduling appointments, communicating with patients via messaging system; input patient data and provide information pertaining to patient care and treatment to clerical, clinical and medical staff

Times Microwave Systems, Administrator, West Palm Beach, FL October 2013 - December 2014

Gathered, reviewed and processed client orders into computer database system and reported deficiencies

Maintained records of orders and inventory and conduct follow ups with vendors on shipment and delivery

Communicated with managers in other departments on updating policies and procedures for client service

Arranged letters, scanned, photocopied and organized other indexed documents according to an established filing system

Allied Barton Security Services, Security Officer, Deerfield, FL February 2012 - September 2013

Provided security guard services at NYCB Financial Bank and responded to client inquiries promptly and effectively

Adhered to operational control and regulatory procedures to ensure safety and security of customers and company assets

Conducted various initiatives, including fire prevention, patrolling premises regularly and generated incident reports

Maintained observation on customers and staff members entering and exiting premises for any suspicious activity

Kellogg’s Brown Roots (KBR) Inc., Operations Security Technician, Iraq November 2005 - October 2011

Conducted and adhered to all financial and security procedures by participating in all dual-operational control functions

Attended meetings with clients to review contracts, provide guidance, execute sales plans and retain client relationships

Performed administrative duties such as writing reports, conducting monthly inventory, and organizing and archiving files

Participated in job-related training and courses to maintain skills, knowledge and abilities necessary to perform duties

Provided company briefings and training for employees including clients and maintained training documentation

Conducted initial interrogation on suspects and performed investigation on incidents and furnished report to superiors

Accounted for all personnel and updated personnel records with use of company established database filing system

Assisted with all non-conformance, corrective, and preventative actions and furnished a detailed report to superiors

Prepared and conducted security briefings for team members, clients, management and US armed forces personnel

Completed Anti-Terrorism Awareness and NISPOM (National Industrial Security Program Operating Manual) training

Conducted Threat/Vulnerability Assessments (TVA’s) reports to aid accomplished force protection measures on camp

US Army (Active Duty), Operations Specialist, Fort Stewart, GA August 2000 - May 2005

Took on special projects in addition to primary office administrative responsibilities

Supervised team members and ensured each individual took positive control and accountability of assigned work

Responded to personnel inquiries and helped coordinate meetings, appointments, and travel arrangements for superiors

Performed clerical duties such as arranged letters, scanned documents, photocopied files and updated personnel records

Conducted reconnaissance and analyzed information on existing threat level to safeguard execution of future missions

Provided security escort duty to safeguard detainees, media personnel, government officials and foreign dignitaries

Supervised handling, transportation, accountability, safekeeping and distribution of ammunition, currency and equipment

EDUCATION

Fordham University, Bronx, NY

Bachelor of Arts – Social Science and Information Technology February 2017

AWARDS / HONORS

US Army: 2 Service Medals, 2 Armed Forces Expeditionary Medals, 2 National Defense Service Medals, 2 Army Service Ribbons and 2 Global War on Terrorism Service Medals. 1 Afghanistan Campaign Medal and 1 Army Commendation Medal

2 Army Good Conduct Medals for combat service in Operation Iraqi Freedom (OIF) & Operation Enduring Freedom (OEF)

Kellogg’s Brown Root (KBR): Certificate of Appreciation - recognition for outstanding service overseas

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