Program Manager Process Improvement

Senior PMP-Certified Program Manager with extensive experience in process improvement, analysis, and operations, product design, and production. Proven record of leading several programs for DoD and commercial companies. Able to integrate technical skills to communicate effectively with decision-makers, technical staff, and customers at all levels. Specific competence in business analysis, strategy, logistics, and client engagement. Strategic thinker, adept at managing organizational changes and shepherding efforts throughout a project life cycle.

Education/Certification

PMP Certification: Project Management Institute Nov 2017

Master of Business Administration (MBA): University of Maryland Mar 2017

Quality Internal Auditors Training ISO 9001:2000 Certification: Colombia School of Engineering Mar 2002

Master on Supply Chain Logistics for Massive Product Consumption: Colombia School of Engineering Aug 2004

Bachelor of Science, Industrial Engineering: Colombia School of Engineering Mar 2003

Skills: PROGRAM MANAGEMENT, FINANCIAL AND BUDGET ANALYSIS, PROCESS IMPROVEMENT, ERP SYSTEMS, ISO STANDARDS AND COMPLIANCE, SYSTEMS INTEGRATION, RESOURCE ANALYSIS, SUPPLY CHAIN AND LOGISTICS, BILINGUAL IN ENGLISH AND SPANISH

Clearance: Top Secret, SCI eligible

Professional experience

STEAMPUNK Reston, VA Sept 2024 – Present

Program Manager – USAID

Direct and prioritize the activities for 20 program personnel, in lieu of delivery requirements, establish new lines of business, accomplish financial objectives, and the corporate ROI targets

Lead an Agile/Scrum effort to develop a $30M application for USAID National and International offices.

Tailor and applied Program Management and Systems Engineering processes by defining requirements, operations, and business architectures required for multiple applications and data migration into the Cloud.

Lead the data migration effort from legacy systems to the TASK application, ensuring accurate data transfer, integrity, and seamless integration to enhance system functionality and user experience

Coordinate the development of communication plans, schedules, and budgets. Monitor projects, identify risks and issues, and implement mitigation strategies to ensure deadlines and budget delivery.

JDSAT McLean, VA Mar 2023 - Sept 2024

principal program manager – DHA, Navy Medicine Division

Direct execution of requirements in the Performance Works Statement (PWS) and Quality Assurance Surveillance Program (QASP), along with expectations communicated by the program office.

Directs and prioritizes the activities for 88 program personnel in lieu of delivery requirements, establishes new lines of business, and accomplishes financial objectives and the corporate ROI targets.

Created road map capabilities for the next five years for BUMED, perusing business development for over a $ 50 M pipeline.

Develop a cloud infrastructure to centralize BUMED and DHA decision-making data, ensuring all information is stored in a unified location for seamless integration across multiple applications and varying security levels (class & unclass data)

Coordinate the development of communication plans, schedules, and budgets. Monitor projects, identify risks and issues, and implement mitigation strategies to ensure deadlines and budget delivery.

Formulate, organize, and monitor interconnected projects, including developing cloud infrastructure as a service (IaaS). Decide on suitable strategies and objectives and coordinate cross-project activities to consistently deliver services, solutions, and products on time and within cost on a best-value basis.

Lead and evaluate program managers and other staff, develop and control deadlines, budgets, and activities, and apply change, risk, and resource management. Assume responsibility for the program's people and vendors.

NAL RESEARCH CORPORATION Manassas, VA May 2019 – Mar 2023

Program Manager – US AIRFORCE

Led a 10-person Agile/Scrum effort to develop Alternative Position Navigation and Timing devices from engineering design to production and testing for Army-mounted, dismounted, and airborne operations.

Led different teams to design and manufacture four (4) new tracker devices launched between 2019 and 2021, supporting US Army requirements for the capability to operate in GPS-challenged and GPS-denied environments. Each project ended with a Cost Performance Index (CPI) 1.0.

Led company team to integrate the Navy PRC 163 radio with ANS TCKF functionality (Alternative Navigation system with a tightly coupled Kalman filter).

Tailored and applied Program Management and Systems Engineering processes by defining requirements, operations, and business architectures required for multiple organizational programs.

Coordinate the development of communication plans, schedules, and budgets. Monitor projects, identify risks and issues, and implement mitigation strategies to ensure deadlines and budget delivery.

Created road map capabilities for the next five years for actual Iridium platform products to engage DoD in more than 10+ use cases perusing business development for more than a $30 MM pipeline.

ASSOCIATED VETERANS Arlington, VA Feb 2017 – Apr 2019

Senior Project Manager- VETERANS AFFAIRS (VA)

Led a team of 10 people to successfully deliver a data cleansing and data standardization project for Veterans Affairs (VA). Reduced redundant and inaccurate data by over 80%, resulting in a cleaner and more robust inventory management platform. The new Defense Medical Logistics Standard Support platform (DMLSS) implementation significantly improved in Cincinnati, Grand Junction, and Tomah VA facilities.

Coordinated data mapping activities to facilitate deployment of the Defense Medical Logistics Standard Support (DMLSS) at the Puget Sound Health Care System (Washington State). Our team established the platform between the Veterans Health Information Systems and Technology Architecture (VISTA) and DMLSS for all data migration. This outstanding achievement facilitated future software deployments across the VA enterprise.

Coordinate the development of communication plans, schedules, and budgets. Monitor projects, identify risks and issues, and implement mitigation strategies to ensure deadlines and budget delivery.

Managed workstream project development and stakeholder communications throughout the project lifecycle, including weekly and monthly Program Management Office (PMO) reviews.

PUBLIC HEALTH COMMAND – US ARMY Landstuhl, Germany Jan 2014 – Dec 2016

Deputy Chief Customer Support Division – US ARMY

Supervisory INDUSTRIAL ENGINEER (professional SCIENCE), GS-0896-11-12

Served as a Deputy Chief, leading daily logistic operations for collecting and analyzing more than 2,000 daily entomologic, biologic, and veterinary samples. Ensured sample analysis and electronic data reporting were accurate, managed inventory, and ensured timely logistics for results in combat zones.

Led a 7-person team of German civilians and USA military personnel to successfully implement the Accounting and Logistics Module for the European Public Health Command into LIMS, a new laboratory analysis ERP tool. This module enabled PHC to review and process streamed laboratory collections by 60%.

Managed divisional credit card purchase department with a budget of $1M annually. Negotiated agreements with suppliers and authorized third-party purchasing when necessary. Performed regular analysis of SAP Crystal Reports to improve financial and operational performance.

CIRS-TISSUE SIMULATION AND PHANTOM TECHNOLOGY Norfolk, VA Jun 2007 – Jan 2014

Project Manager lead – FDA/NIH

Managed a team of 15 medical technology employees, including design engineers, electrical engineers, and technicians, to design and manufacture tissue simulation phantoms for more than 30 projects over 7 years, including research and data analysis. Continually performed detailed budget and resource analysis to ensure operational efficiency during each new product development.

Led the organization's design, research, and development of new products. Discussed and solved technical engineering problems for contractors, physicists, and medical doctors. Led the team to create the multi-purpose, multi-tissue tissue phantom for ultrasound; today, it is still one of the company's best-selling products.

Maintained traceability and documentation in strict compliance with ISO 2000 standards. Implemented more than 15 procedures to maintain laboratory equipment in optimal condition.

POWERSEAL Wichita Falls, TX Sep 2003 – Dec 2006

operations manager

Led 80+ personnel from the purchasing, inventory, and production departments. Coordinated daily manufacturing and supply chain activities and analyzed budget and personnel performance using resource analysis best practices.

Lead manufacturing activities by increasing productivity and delivery by more than 15% of the company's monthly goals.

Managed $18 M of material purchases, compliance with import/export procedures, and inventory of more than 500 products and raw materials.

Managed 45+ production employees during day and night shift schedules. Cross-trained personnel for production flexibility. Carried out performance evaluations for production employees.

IMOCOM BOGOTA -COLOMBIA Sep 2001 – Dec 2003

QUALITY ASSURANCE ENGINEER

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