Angela D'Amato
Norwood MA. 02062
Cell: 617-***-****
OBJECTIVE
To obtain a position as a manager that utilizes my 20 years of management experience in food service.
PROFESSIONAL SUMMARY
Experience with successfully managing all aspects of a Bruegger's Bagel and McDonald franchise including selecting, managing and training staff; managaing the store budget, and maintaining apporiate inventory levels, Proven leadership skills gained from creating an eviroment in the bakery that enabled our store to exceed sales target for nine consecutive years
EXPERIENCE
General Training Manager
Bruegger's Bagels, Belmont MA.
.Hire, train and maintain a quality staff
.Provide employees with guidance
.Plan and prepare work schedules
.Provide a safe and clean work enviroment for both guest and staff
.Maintain inventory
.Oversee product quality with consistent planning,preparation and delivery of fresh food and beverage
.Complete and manage adminstrative paperwork including profit and loss statements,daily planning,and implement in-house marketing plans and corporate and department policies
.Listen to and resolve customer complaints
.Ensure profitability through effective management of cost of goods,labor,controllable expenses, untilities, repairs, worker's compensation and other aspects of bakery management
.Train managers to work for other Bruegger franchises(trained 70+managers to date)
STORE MANAGER
McDONALDS' WESTROXBURY MA 1990-2000
.Includes all general manager's duties at Bruegger's Bagel
EDUCATION
ST. CLARE HIGHSCHOOL 1985
COMPUTER SKILLS
Excel, Word, Remax registers
CERIFICATIONS
All McDonald coures and Bruegger's Bagel courses
.Serve safe and CPR training
.Bruegger;s Certified to train managers