Project Manager Human Resources

Cary Wiltz

312-***-**** • ****.*****@*****.*** • Cary W. LinkedIn

PROJECT MANAGER / HRIS CONSULTANT

Accomplished, multi-faceted HR/HRIS Consultant with extensive experience implementing innovative HRIS applications and systems to increase operational efficiency and productivity while supporting attainment of defined business objectives. Diverse professional development encompassing project life-cycle direction, effective use of software implementation methodologies, software evaluation, business analysis, technology training and documentation.

Hands-on Project Manager with the proven ability to drive, deploy and maintain practical and enduring Human Resources systems with a high degree of client satisfaction.

Adept at documenting and clearly presenting project plans and complex technical information to diverse audiences.

Fast-paced, flexible contributor, adept at staying on-task and on-time, managing shifting priorities and strict deadlines.

Tenacious, quick-thinking problem solver with the ability to correlate diverse, incomplete and/or contradictory information to achieve rapid solutions.

Core Competencies:

Full Lifecycle Project Management

HR and Payroll Management Systems

Technical Consulting

Systems Strategy & Implementation

Troubleshooting & Problem Resolution

User Training & Support

PROFESSIONAL EXPERIENCE

UKG 2021 – 2024

Senior Solution Consultant

Consulted with Customers/Clients on recommended systems configuration, industry-specific features and system processes and procedures.

Performed business process analysis and configure software applications.

Implemented the software using professional concepts within diverse industries in a multitude of environments. ADP (contractually through Matlen Silver) 2021 – 2021 Compliance Generalist

• Provided research and resolution via written correspondence (Clients and IRS).

• Responded to tax notices regarding ADP products and services.

• Answered agency (Department of Treasury’s Internal Revenue Service) questions/inquiries pertaining to tax filing.

NW NATURAL (contractually through North Highland) 2019 – 2020 Business Analyst

• Partnered with the sponsors and collaborate with other NW Natural staff in gathering the business requirements for the implementation of the SAP SuccessFactors LMS (Learning Management System).

• Primary point of contact for overseeing the business process analysis and recommendations.

• Assisted with the scope validation (proposed requirements vs. delivered requirements, inclusive of forecasted timeline).

PAYLOCITY 2017 – 2019

Implementation Project Manager (Enterprise)

• Partnered with clients and internal/external partners to ensure continuity in the implementation experience from sales through transition to data extractions, platform configurations, data mapping, UAT testing, client sign-off and, to client services.

• Primary point of contact during the implementation process for the full suite of services working with prospects- turned clients to develop the project plan with timelines and deliverables. C a r y W i l t z 3 1 2 . 6 0 7 . 7 0 0 0 c a r y . w i l t z @ g m a i l . c o m P a g e 2 AUTOMATIC DATA PROCESSING 2011 – 2017

Client Relationship Consultant / Customer Success Manager (2016 – 2017) Major Accounts – Client Loyalty Upmarket

Serving as a trusted advisor to our clients using my ADP product expertise and consulting skills to solve their most critical business challenges.

• Served as an expert to customers supporting some of ADP’s most complex products/technologies.

• Interpreted internal or external business issues and recommend solutions/best practices to ADP leadership and to the clients. Solved client problems; taking a broad perspective to identify solutions..

• Collaborated with internal partners to analyze challenges and work in tandem to offer solutions.

• Partnered proactively with clients to provide information, best practices and training on ADP products/solutions. Implementation Consultant III (2011 – 2016)

National Accounts – Enterprise and Vantage HCM

Providing Human Capital Management implementation, integration and transition processes and activities for large

- scale projects. Strong working knowledge of outsourcing issues and project requirements addressing HR, Payroll, and Benefits services.

• Project planning and coordination – Managed the client implementation process.

• Planned and managed human resources tasks, milestones and deliverables in accordance with project plans.

• Documented and gained acceptance of client to-be to post-implementation processes.

• Collaborated with clients to analyze existing systems, policies and procedures tied to business objectives.

• Provided industry knowledge, sophisticated functional and product expertise to optimize configurations and utilization to recommend modifications to client systems, policies and procedures. LOCKHEED MARTIN, Vienna, VA 2009 – 2011

Payroll Team Lead

Garnishments Department Lead supporting the Department of Homeland Security’s TSA HRAccess Payroll team.

• Led team of 3 - 5 employees. Provided feedback and monitored employee performance.

• Performed quality reviews of 3rd party debt processed work..

• Provided guidance and leadership for the Subject Matter Experts (SME) in the areas of third party debt, pay discrepancies, manual pays, no pays and internal agency debts.

• Convened regularly with management and the mission success team to continuously develop and/or modify human resources program policies, regulations, goals, or objectives.

• Analyzed new or proposed legislation or regulations from the National Finance Center, Office of Personnel Management etc. to determine impact on program operations and management. JOBPARTNERS, London, England (UK) 2008 – 2009

Senior Talent Management Consultant

Please

• Lead customer design workshops to fully document customer business requirements. Prepare and deliver pre- sales demonstrations for potential clients.

• Identified and minimize functional gaps.

• Wrote functional specifications for services work and business cases for application enhancements.

• Configured the application and coordinate delivery of customizations with the technical team.

• Tested the application configured and support UAT (User Acceptant Testing) phases. C a r y W i l t z 3 1 2 . 6 0 7 . 7 0 0 0 c a r y . w i l t z @ g m a i l . c o m P a g e 3 ACCENTURE, WORLDWIDE 2007 – 2008

HR Transformation Consultant

Business consulting professional focusing on strategy and taking responsibility for organizational change and business transformation. Supported companies to derive maximum value from their people though innovative business-oriented approaches to the human capital elements of the enterprise including workforce support and enablement, process design, software implementations, DEI (Diversity, Equity and Inclusion) and the management of change. Redesign of the HR service delivery model and related functional areas through a blend of technologies and organization-wide change management activities. Projects:

• Client/Company: Walmart - Project HR Transformation Phase II Client/Company

• BP: Project (DS) HR - US Deployment

• Client/Company: GMAC: Project Human Resources Outsourcing

• Client AIG: Project ADP vs. competitor cost vs. platform capabilities mapping

• Client/Company: Best Buy - Project Org. Change Management Development Automatic Data Processing 1998 – 2007

Implementation Consultant III (2002 – 2007)

Major and National Accounts

Consultant and advisor to clients regarding design, implementation and functionality of human resources and payroll software (including, but not limited to, ADP eTime – Kronos Time and Attendance Consultant). Supervised onsite implementation processes, including project planning, analyzing client requirements, data mapping/importing from legacy systems (PeopleSoft, Ceridian and SAP), and full lifecycle project management. Ensured completion of implementations on time and on budget, with the highest degree of client service and satisfaction.

• Achieved #2 Consultant ranking nationwide for productivity. Consistently met and exceeded performance goals and targets.

Senior/Account Resolution Specialist (1998 – 2002) Major Accounts

Liaison between clients and company employees to provide comprehensive information, direction and support regarding payroll implementations, with responsibility for ensuring timely and accurate identification and resolution of client problems. Handled set-up and utilization of ADP HR Profile, with additional responsibilities for troubleshooting escalated client issues (inclusive of the management of DM Hotline), and subsequent follow up regarding resolution outcome. Conducted onsite visits to client sites when necessary. Provided training and guidance to new and existing employees.

EDUCATION

Bachelor of Science in Human Resources Management – Xavier University PROFESSIONAL DEVELOPMENT & ASSOCIATIONS

• Six Sigma: Reducing Variation to Improve Quality

• Six Sigma: Listening to the Voice of the Customer

• Six Sigma: DMAIC (Entire Suite)

• Lean Logic, Values, Techniques and Strategies

• Intermediate Management Reports

• ADP Advanced Special Calculations

• Microsoft Suite of Applications including Access Professional Associations: Human Resources Management Association

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