Technical Support Customer
Resume:
P a g e *
RESUME
Thejus Jose
Cell No: +91-735******* (whatsapp)
Email: ***********@*****.***
Doha - Qatar
OBJECTIVE:
I would like to be a part of an organization where I could use and enhance my knowledge and talent for the development of both the organization and myself. EDUCATIONAL QUALIFICATION:
Highest Qualification Level : ITI in Mechanical - Motor Vehicle Institute : Govt. ITI Chalakudy, Thrissur, Kerala – 2022 Second Qualification Level : Higher Secondary
Institute : St Thomas College HSS, Thrissur (Kerala State Board) 2020 Third Qualification Level : SSLC
Institute : St. Thomas College HSS, Thrissur (Kerala State board) 2018 SKILLS:
Communication and interpersonal skills
Troubleshooting
Electrical and Mechanical
Equipment Repair
Preventive Maintenance
Technical Support
P a g e 2
WORK EXPERIENCE :
Organization : Johns Honda
Designation : Sale and Parts In-Charge
Duration : August 2022 to December 2024
Freelance Work
Designation : ECM Repairing
Duration : December 2024 to till Date
Job Description:
Install new products, and test them to ensure they are working correctly
Educating the client on how to use and maintain their Vehicle
Perform maintenance and provide customer support
Diagnose problems and come up with solutions to repair them
Explain issues with equipment and repairs to customers
Properly document the condition of a vehicle at the point of intake
Ensure vehicle is safely and securely positioned on lift for diagnostics
Perform all assigned points of inspection
Consult with the Service Manager to complete an estimate for the customer
Maintain a personal complement of tools to be used to service vehicles
Keep detailed logs of all parts, fluids and hours associated with each project
Worked as a Pre Delivery inspection in-charge
Strong experience in Software used – D-lite
ECM, BCM, ABS, Air Bag, EPS Modules repairing
ECM Programming
Odometer Repairing (Car & Bike)
Scanning and Diagnostic – Car & Bike
PERSONAL DETAILS:
● Date of Birth :08-08-2002
● Gender : Male
● Nationality : Indian
● Marital Status :Single
● Passport Number : W7832808
● Passport Validity : 27-11-2032
● Languages known : English, Malayalam
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge. Thejus Jose Place : Doha - Qatar
Date :
Contact this candidate