Customer Service Data Entry
Resume:
TONNELL (TONI) JEFFERSON
*************@*****.***
Objective: To obtain a challenging position at a reputable organization that will utilize my educational and professional experience to contribute to the organization's goals as well as providing excellent opportunities for career development and personal growth.
WORK EXPERIENCE
10.2024 - Present Citgo Oil & Gas Contractor
High Security Administrative Scanning Technician Operator
Prep/Document Scanning/Validation( Data Entry)
Provides 5-star customer service to all employees (in all forms of communication).
Accurate preparation of client documents for scanning into the digital files
Builds professional relationships with customers, vendors and other teams
Provides reception or concierge (front of office) coverage as needed.
Determine the document categories of either Health & Wealth, RASP, 401K, Thrift,
Benefits, QDRO, UNO-VEN, PSI and/or Life Insurance folders in which necessary
paperwork needed to be uploaded to their company online digital file for easier access
which helps each and every employee.
12.2023 – Present Road & Rails Hybrid Liaison
HR Administrative Assistant
Maintaining Calendars of HR Management Team and Employees
Complete Termination Paperwork and Exit Interviews
Communicate with Public Services When Necessary
Communicate with Benefits Admins and Vendors
Clerical Support, Recruiting and Employee Relations
Coordinate Training Sessions, Process Employee Benefits & Conduct Reference Checks
Arranging Meetings and Scheduling Company Events
Maintain and Input Data for KTS ( Know The Score) & Ride Alongs
02.2020 – 02.2025 MedBank Non-Profit Foundation Hybird Liasion
Case Specialist/Pharmacy Tech (Remotely)
Conducts initial eligibility assessment for individuals seeking prescription assistance.
Corresponds with client physicians regarding client applications and medication
Completes monthly application renewals via phone, fax, or mail, as needed.
Corresponds with clients regarding client enrollment status, documentation requirements
and medication received via the clinic, mail and/or outside pharmacy .
OTHER RELAVANT EXPERIENCE
07.2023 – 02.2025 Walgreens
Registered Pharmacy Tech/Pharmacy Customer Service Associate
01.1996 – 05.2023 H & R Block
Receptionist/Administrative/Assistant/Office Manager
01.1994 – 12.2010 Harbour Glen Apartments
Leasing Agent & Office Manager (300 units)
LICENSED
2023 Texas Board Of Pharmacy Austin, Texas Registered Pharmacy Technician
CERTIFICATION
2020 Fast Track Healthcare Admissions Certificate
2020 Job Skills Training Certificate
2020 Hospitality & Career Enrichment Workshop Certificate
2019 Basic Leasing, Fair Housing, Contracts and Marketing Certificates
2018 Paralegal Technology: Paralegal/Legal Assistant Certificate
Contact this candidate