Customer Service Team Member
Resume:
Ariyona Walker
************@******.*** • 857-***-**** •43 Bateman St Roslindale, MA
PROFILE
Dedicated and hardworking professional seeking a position in hospital administration/customer services, which will utilize my current and new skills, which will allow for growth.
EDUCATION
High School, South Boston, MA
August 2024
Boston Collaborative High School
PROFESSIONAL EXPERIENCE
Starbucks, Boston Ma
April 2024
Team Member/ Barista
●Educated customers about new drink options or recommendations based on their likes or dislikes.
●Prepared an average of 30 cold and hot brew coffee daily including specialty coffees and teas.
●Quickly and accurately handled financial transactions of all types.
●Updated displays, cases and other customers-facing areas to sales of special items
●Answered customer’s questions regarding new or old food products.
Shake Shack, Boston, MA, location
July – Nov 2023
Front end Team member
●Cleaning and sanitizing work areas, utensils, and equipment.
●Responsible for greeting all customers as they enter and delivering information as needed.
●Accept transactions payments, making change for cash payments and processing credit cards, debits cards and gifts cards.
●Completed opening and closing and shift change duties.
Block by Block
Transit ambassador/ customer service
●Responsible for daily quotas and daily reports
●Expected to greet and offer assistance to every customer
●Hourly station checks to insure safety of public
●Desculation tactics training often used due to dealing with general public
●Daily hands on customer service
Apex concerige
Concerige /customer service
●Customer service daily interactions with residents and package handling
●Daily shift log reports in great detail about day to day interactions and requests with residents
●Frequent site tours to insure the a sanitary and peaceful environment
SKILLS
●Time Management
●Problem solving
●Communication
●Leadership
●Interpersonal communication
●Money Management
●Professionalism’s
Contact this candidate