Urgent Care Medical Assistant
Resume:
Denise Lockhart
Phlebotomist/ Supervisor/ MA
Mesquite, TX 75185
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Phlebotomy Instructor/trainer
TSC Institute
April 2022 to Present
Teach and proctor for national exam for phlebotomy students. Host health fairs on campus as well as attend small and large public events(job and health fairs) in the metroplex. Average enrollment of 5-12 students per six weeks with a 80 percent exam pass rate. Skills taught: three methods of venipuncture, CLIA Waived in-, house labs such as- urinalysis, HCG pregnancy test, glucose test, blood times, covid test, drug screen, strep, occult blood stool test,demo of how b/p cuff is a tourniquet, how to tie and use the stretch non- latex tourniquet and timeframe on arm, cover lab requisitions, how to collect throat specimens, how to collect blood cultures, how to collect ova and parasite specimens and why. Real world lab experience is brought to the class room.
Travel Contract Phlebotomist
Med Solutions - United States
November 2020 to Present
Completed 13 week phlebotomy travel assignment in wyoming at hospital and surrounding practices ie: walk in clinic, urgent care, emergency room, coved 19 floors, OB, labor and delivery, surgery, oncology, family practice, ICU, NICU, and latter of assignment coal mines to draw blood, collect swabs for covid 19 or inject employees on site. Performed drug screens, PKU, INR(ppd), therapeutic phlebotomy, send out specimens, urinalysis via clinitek, collect strep, flu, mersa and covid 19 swabs, venipuncture on pediatric to geriatric patients, process certain specimens, perform most of the difficult venipunctures. Biometric Screener-Phlebotomist
Wellness Corporate Solutions - Wellness Screener, Phlebotomist, MA April 2013 to Present
MA-Phlebotomist-Wellness Screener (PRN)
Contract - April 2013 to Present
Travel local and abroad for biometric screenings: phlebotomy, IVs, fingersticks, B/P, Ht, Wt, waist circumference, coaching-patient education on cholesterol profile results. Setup and breakdown of site clinics, run cholesterol LDX machines, BMI/Fat analyzer, screen for Hgb A1C and nicotine levels. I have never had a problem operating in capacity of an Indian as well as a Chief. Covid 19 screener/ tester
HEAL 360 CLINIC - Multiple Locations
June 2021 to March 2022
Swab and test for covid 19 via rapid antigen, antibody IGG-IGM, RT PCR, rapid PCR. . I also screen for strep, and Influenza A/B. Machine used to run rapid PCR is Abbott Medical Assistant/Phlebotomist/Trainer
Urgent Care/Orthopedics
April 2018 to May 2021
Casting, splints, pull pins on post-op visit, staple/suture removal, PRP(phlebotomy) stem cell prep and assist physician with ultrasound joint injections, cortisone injections, Hyalgan injections, gel syn(synvisc ) injections, wound dress/changes, DME, slings, pre & post-op counseling with pre-surgical work up, insurance verification, surgery and procedure scheduling, schedule MRIs, physical therapy, and referrals. Breath alcohol, DOT, Non-DOT, E-cup, M-cup, X-cup drug screens, ear lavage, emergency triage, clinitek, workers compensation, carestream digital xray, ECG, flu shots, rapid strep and Flu screens, HCG, trichomoniasis, conjunctivitis, school physicals, pre employment physicals, audiology, cardio chek, LDX, BV, pulmonary functions, Fit Tests(respiratory), minor surgeries and dialogue health. Phlebotomist/Medical Assistant
Urology Practice - Dallas-Fort Worth, TX
April 2015 to March 2018
• Utilize nexgen EMR, bladder scans and vitals of course
• Venipuncture performed daily for multiple practitioners, specimen process, prep for lab courier pickup, Clinitek run urines, hormone injections, catheter setup application, change and removal of urethral and suprapubic catheters of various sizes.
• Recognizes & understands all of the equipment necessary for all procedures performed in the Urology practice.
• Sets up Urology procedure rooms for cystoscopies, prostate biopsies, and vasectomies.
• Prepares patients for procedures.
• Observes universal precautions.
• Ensures the sterility of the fields and conditions in--and around--urology procedure suites.
• Turns-over procedure rooms in an efficient manner to prepare for next patient.
• Cleans urological instruments using proper precautions, sterile technique and appropriate cleaning agents.
• Understand the cleaning needs of all the equipment used for procedures.
• Completes quality checks on the STERIS systems and Cidex OPA daily.
• Ensures appropriate utilization of the Steris system for high level disinfection.
• Utilizes the Cidex OPA for high level disinfection.
• Manages equipment which requires cleaning via sterile processing.
• Performs voiding trials under the direction of the physician. Skills and Competencies
• Able to multi-task in a busy practice environment and see work through to completion post intake of patients.
• Accuracy and attention to detail
• Strong patients care skills; excellent interpersonal skills
• Sound judgment and problem-solving ability
• Ability to work independently and as a team player.
• Demonstrated knowledge of HIPPA, and infection control National American University Program Director
Phlebotomy
2015 to 2016
Marketing, Business Development, Recruit, Interview, and enroll, collect tuition, manage budget, teach and proctor for national exam for phlebotomy students. Host health fairs on campus as well as attend small and large public events(job and health fairs) in the metroplex. Average enrollment of 10-12 students per four weeks with a 95 percent exam pass rate. Corporately the numbers were down therefore the program closed.
Student Services Coordinator/Instructor
UDS/Sanford Brown Institute
April 2000 to 2007
Exact accomplishments and responsibilities as externship coordinator; I instructed in the evening on an adjunct basis as well as fulltime.
Included students in the participation of charity association walk/run events, such as: Alzheimer's association, Supercities walk for MS, March of Dimes to prevent birth defects, and ALS walks performed every fall.
Courses taught were: medical terminology, medical law and ethics, clinical patient prep, pharmacology, aseptic technique, anatomy & physiology as well as phlebotomy and BLS CPR. A typical average classroom of students range from 15 to 25 per instructor with a shared assistant as needed. Education
High school diploma in Medical Asst and Phlebotomy Concorde Career College Dallas - Dallas, TX
1988
Skills
• Casting (4 years)
• CPR (10+ years)
• Instructor (10+ years)
• scheduling (7 years)
• Vital Signs (10+ years)
• Patient Care (10+ years)
• Injections (10+ years)
• EMR (10+ years)
• Receptionist (10+ years)
• EKG (10+ years)
• Microsoft Word (10+ years)
• Epic (Less than 1 year)
• Receptionist (7 years)
• EMR (10+ years)
• Patient Care (10+ years)
• Injections (10+ years)
• EMR Systems (10+ years)
• Medical Office Experience (10+ years)
• English (10+ years)
• CPR Certified (10+ years)
• EHR (10+ years)
• Filing (10+ years)
• Phlebotomy (10+ years)
• Venipuncture (10+ years)
• HIPAA (10+ years)
• Teaching Experience (10+ years)
• Experience Working With Students (10+ years)
• Customer Service (10+ years)
• Leadership Experience (10+ years)
• Supervising Experience (10+ years)
• Laboratory Experience (10+ years)
• Specimen Collection / Processing (10+ years)
• EHR Systems (10+ years)
• Medical Records
• Medical Scheduling (10+ years)
• Time Management (10+ years)
• Data Entry (10+ years)
• Primary Care Experience (5 years)
• Medication Administration (10+ years)
• Anatomy Knowledge (10+ years)
• Triage (10+ years)
• Physiology Knowledge (10+ years)
• Insurance Verification (10+ years)
• Teaching (10+ years)
• Front desk (10+ years)
• Medical terminology (10+ years)
• Management (5 years)
• Administrative experience (10+ years)
• Transcription (5 years)
• Medical Imaging (10+ years)
• Laboratory Procedures (10+ years)
• Clinical trials (2 years)
• Recruiting (5 years)
• Talent Acquisition (5 years)
• Aseptic Technique (10+ years)
• Nursing/Medical Assistant/Phlebotomist (5 years)
• Occupational health
• Nannying
• Childcare
• Office experience
• Blood sampling
• Communication skills
• Documentation review
• Organizational skills
• Leadership
• Conflict management
Certifications and Licenses
National Registered Certified Phlebotomist
May 2022 to May 2023
NAHP
National Association Healthcare Professionals
Certified Clinical Medical Assistant (CCMA)
Registered Medical Assistant (RMA)
Certified Medical Assistant (CMA)
May 2022 to May 2023
CPR Certification BLS
August 2022 to August 2024
AHA
Nationally Registered Certified Medical Assistant (NRCMA) May 2022 to May 2023
NAHP
National Association Healthcare Professionals
Assessments
Reliability — Completed
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Completed
Electronic Medical Records: Best Practices — Highly Proficient November 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Customer Focus & Orientation — Proficient
January 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Work Style: Conscientiousness — Proficient
March 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Electronic Health Records: Best Practices — Highly Proficient November 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Medical Lab Procedures - Phlebotomy — Highly Proficient June 2020
Selecting proper supplies based on physician orders for specimen collection protocol Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Proficient June 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Medical terminology — Proficient
March 2021
Understanding and using medical terminology
Full results: Proficient
Attention to detail — Proficient
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical lab procedures: Phlebotomy — Highly Proficient June 2020
Selecting proper supplies based on physician orders for specimen collection protocol Full results: Highly Proficient
Recruiting — Familiar
April 2021
Managing the candidate sourcing and selection process Full results: Familiar
Supervisory skills: Motivating & assessing employees — Familiar January 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Medical terminology — Highly Proficient
June 2021
Understanding and using medical terminology
Full results: Highly Proficient
Electronic health records: Best practices — Highly Proficient November 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Work style: Reliability — Highly Proficient
June 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Medical lab procedures: Phlebotomy — Highly Proficient June 2021
Selecting proper supplies based on physician orders for specimen collection protocol Full results: Highly Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
EMR (Nexgen, Athena, Epic)
Scheduling and performing pulmonary function tests, Phlebotomy, Injections,, audiometry, biometrics, prescription refills, I.V.Therapy, venipuncture, drug screens, breath alcohol, casting application/ removal.
Hazmat, BAT, Drug Screen(DOT, Non DOT) Certification Updated: 2018 Digital(PACS) Xray, Assist and prep for minor office/surgical procedures and patients exams such as physical exams, cystoscopy, suture removal, wound change/dress, breast exams, pre and post-op consultation, schedule surgeries-diagnostic procedures, CPR and blood borne pathogen certified.
Contact this candidate