Information Systems Project Management

ELSIE A. ONASANYA

Chicago, IL 312-***-**** ************@*****.***

LinkedIn (https://www.linkedin.com/in/elsie-onasanya-278478174)

Passionate about data analysis and improving health outcomes.

EDUCATION

Governors State University University Park, IL Bachelor’s in Information Systems & Health Informatics Minor in Business Administration May 2025

GPA: 3.72 / 4.0

Promise Scholarship recipient

American College of Healthcare Executives- Student Associate Member

Malcolm X City College Chicago, IL Associate of Science

Awarded December 2021

Chicago Star recipient

Project Mpact Alumna

RELEVANT COURSEWORK

Business Management, Economics, Financial & Managerial Accounting, Data & Information Management, Enterprise Architecture, Project Management, Management Information Systems, and Operations Management, Analysis & Design of Health Information Systems, Information Tech Project Management, Object-Oriented Programming, App development, Database systems, Software Development

CERTIFICATION

CCNA- Cisco Certified Network Associates

Cybersecurity Certification ISC2

Basic Nursing Certification

Patient Care Technician Certification

SKILLS & INTERESTS

Programming Languages: Java (Beginner), JavaScript (Beginner), C++, PYTHON

Database: SQL, Microsoft Applications (Excel, Word, PowerPoint, Access & Outlook), Oracle

Skills: Inventory Management, Supply Chain Management, Alteryx, Pitch-Pro, Analytical Thinking, Business Analytics, Data Mining, Data Modeling, Data and Trend Analysis, Data Visualization, Research, Technical Support, Agile Practices, Data Management, Solution Design, Salesforce, SAS, Power bi, Power Query

INTERNSHIP, AFFILIATIONS & EMPLOYMENT HISTORY

Planet Fitness Chicago, IL

Assistant General Manager (State street) November 2024- Present

Assist in overseeing daily gym operations to ensure a welcoming, “Judgement Free” environment for members and staff.

Lead operations for a high-traffic gym, fostering a welcoming environment for over 500 members daily.

Train and manage a team of 15 staff, ensuring excellent customer service and operational efficiency.

Implement performance tracking systems, increasing membership retention by 15%

Streamline inventory management, reducing costs by 10%

• Streamline inventory management, reducing costs by 10%.

Intersect Healthcare and Appeal Masters Townson, MD

Intern June 2023- August 2023

Handled daily administrative tasks, including file management, and ensured compliance with FMLA and HIPAA regulations, and organization of webinar documents.

Synthesized current business data to produce monthly reports, and polished spreadsheets, highlighting findings and creating statistical summaries.

Supported ad hoc requests for data mining, analysis, and report to assist the generation of hypotheses for network participants.

Motorola Solutions Chicago, IL

IT Help Desk Technician (hybrid) July 2021- November 2022

Created, maintained, and updated over 500 IT equipment records in asset tracking software, reducing discrepancies by 30%.

Assisted with IT onboarding of 200+ resources, including new PCs and IT training, achieving a 95% satisfaction rate in new employee feedback.

Tracked all customer communication and users’ requests/problems in the Help Desk system, achieving a 98% issue resolution rate within the first 24 hours.

Coordinated between IT resources and vendors to resolve issues, reducing hardware and software complaints by 40%

Supported HR and IT functions, assisting with onboarding processes and coordinating with Ceridian for employee records and payroll updates.

Genesys Works Chicago, IL Young professional June 2018- August 2018

Learned how to use Cisco Packet Tracer and Microsoft

Performed hardware and software installation of Cisco routers.

Selected from an applicant pool of over 1200 junior high school students to take part in a rigorous professional skills and Information Technology training program for eight weeks during the summer.

PROJECTS

Utilizing AI for Early Detection and Management of Premenstrual Dysphoric Disorder (PMDD)

Developed a machine learning system to detect early signs of PMDD from patient data.

Designed algorithms for personalized management strategies, leveraging data-driven insights.

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