Human Resources Office Manager
Resume:
TIFFANY BOWEN
Atlanta, GA
Objective
Results-driven office manager with over 4 years of experience in human resources and administrative support. Dedicated to leveraging expertise in employee relations, recruitment coordination, and compliance to drive organizational efficiency and support strategic initiatives. Experience
Human Resources Coordinator
AMS Vans, Tucker, GA
August 2021 – Present
• Coordinate the onboarding process for new hires, ensuring compliance with all pre-employment requirements, including drug screenings and background checks.
• Developed and implemented new employee retention and engagement programs, resulting in a 15% increase in employee satisfaction and engagement.
• Organize company meetings and events, fostering a positive workplace culture and engagement.
• Collaborate with the Accounting Department to ensure timely processing of invoices, adhering to financial compliance.
Office Coordinator / Admin Specialist
Personal Touch CDPAP, Long Island, NY
January 2019 – July 2021
• Supported onboarding processes for over 50 clients, ensuring accurate documentation and compliance with eligibility requirements.
• Maintained employee records and assisted with compliance-related documentation for federal contractor regulations.
• Conducted new patient intakes, collaborating with healthcare professionals to ensure timely service delivery.
Client Relations
Mercedes Benz of Rockville Centre, Long Island, NY June 2017 – January 2019
• Provided administrative support, documenting and organizing personnel files in compliance with record retention policies.
• Managed accounts receivable processes, ensuring accuracy in financial transactions and documentation.
• Addressed customer concerns effectively, resolving issues within 24 hours, fostering strong client relationships, and maintaining a 95% customer satisfaction rating through proactive communication and exceptional service.
Fraud Investigator II
Card Works, Inc., Woodbury, NY
September 2013 – October 2016
• Conducted investigations in compliance with federal and state regulations, maintaining thorough documentation and reporting.
• Collaborated with various stakeholders to ensure timely resolution of issues and compliance with internal policies.
• Developed and maintained professional communication with clients to address concerns and provide updates.
Education
Associates of Liberal Arts
Queens Borough Community College
Skills
• Human Resources Management: Recruitment coordination, onboarding processes, employee relations, compliance with labor laws.
• Office Management: Task delegation, organization, maintaining accurate records, managing office supplies.
• Technical Proficiency: Salesforce, HR ServiceNow, Microsoft Dynamics Great Plains, SharePoint, Power point, Excel, I-solved, Paylocity, Concur.
• Communication: Strong interpersonal skills, ability to present policies and procedures clearly to staff.
• Analytical Skills: Data management, expense tracking, and financial compliance. Additional Information
• Actively seek to support employee engagement initiatives and maintain a positive workplace culture.
• Committed to ongoing professional development in human resource management and compliance.
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