Shelton Haynes
PROFESSIONAL EXPERIENCE
Roosevelt Island Operating Corporation – New York, NY 2016 – 12/2024 Chief Executive Officer (2020 – 12/2024)
• Lead the corporation of nearly 200 team members with an annual budget of $39M, in conjunction with the RIOC Board of Directors, and accountable for implementing the strategic goals and objectives of the corporation. Operating like a local form of government, responsible for the quality of life of nearly 12,000 residents and millions of tourists each year who come to New York City seeking to visit inspiring hallmark destinations.
• Develop, communicate, and lead the implementation of the strategic plan in a manner consistent with the organizations mission, vision, and values
• Continuously explores the opportunities to strengthen the corporation’s financial position and set a tone for financial discipline and balance to achieve
• Provide focused and effective leadership that optimizes performance, attracts, retains, motivates and develops a highly qualified workforce
• Liaise and collaborate with New York state and city offices of Governor Hochul, Mayor Adams, elected official’s senate, congress, assembly and council
Vice President and Chief Operating Officer (2016 – 2020)
• Served as second in command to the CEO, responsible for leading approximately 60 projects valued at over
$200M transforming Roosevelt Island’s infrastructure, public spaces and facilities for all New Yorkers and tourists to enjoy. Led, oversaw and managed operational teams in the areas of Capital Planning & Projects, Administration, Information Technology, Human Resources, Transportation, Parks & Recreation Community Affairs, Organizational Effectiveness, Engineering, Horticulture and Landscaping, and Public Safety. Primarily responsible for leading the day-to-day business operations of the Corporation in accordance with the strategic plan and operating and capital budgets.
• Oversaw operational department heads comprising of Assistant Vice-Presidents and/or Directors who manage a staff of 120 employees, all responsible for various operations of the Corporation
• Introduced Lean Management and Change Management techniques that effectively provided a road map through transition and seamlessly streamlined processes
• Conducted cost benefit analysis that led to technology improvements and ultimately created process updates Housing Authority of Dekalb County / Affiliated Resources Group – DeKalb, GA 2011 – 2016 Chief Operating Officer
• Led the overall operations of four subsidiary agencies under the parent company ARG comprising of 250 employees with a $65M budget: Housing Authority of DeKalb County, Housing Development Corporation, Resident Services Corporation and Pathways to Sustainability (PTS)
• Established data driven metrics such as key performance indicators and dashboards used to review operational productivity and to gauge departmental success
• Created consulting firm Pathways to Sustainability (PTS) with existing employees using business model geared toward improving troubled government agencies
• Created an acquisition program for buying, renovating, and renting homes
• Managed complex housing development projects with layered financing and multiple agencies
• Planned and executed a turnaround and go forward strategy that modernized the technological landscape Atlanta Housing Authority – Atlanta, GA 2008 – 2011 Director of Operations
• Managed the overall operations of the Housing Choice Voucher Program and supervised a team of 20 cross functional employees; Created policies and standard operating procedures (SOP) for uniformity and consistency NYC Department of Housing Presentation & Development (HPD) – New York, NY 2005 – 2008 Director of Operations
• Oversaw the program intake process: waitlist management eligibility screening, client presentation and contract preparation
EDUCATION
Hampton University – Hampton, VA
Bachelor of Arts in Sociology
KEY ACHIEVEMENTS
REAL ESTATE
Partnered with Real estate developers The Hudson Companies and Related Companies closed on $185 million in construction financing to finish apartment building Riverwalk 9. The 28-story tower will be the ninth and final building of Riverwalk, a 19- acre complex of more than 2,000 apartments. CAPITAL PROJECTS PROGRAM
Revived RIOC's capital projects program investing $150+ million on infrastructure, resiliency, art, restorations, building renovations, historic landmark preservation and art installation projects. Notable projects include:
• Motorgate Parking Garage Repair with electronic car charging station ($20M)
• Seawall Railing Replacement ($16M)
• Sportspark Athletic Complex Renovation ($12M)
• Southpoint Park Shoreline Restoration ($11M)
• Roosevelt Island Tram station renovation ($7M)
• McManus Turf Soccer Field & Green roof Comfort Station ($4M)
• Historic Landmark Restoration Blackwell House ($3.5M)
• Youth Center Renovation ($2.1M)
FINANCE
• Negotiated real estate transaction that resulted in $25M transaction fee 2024 for the corporation
• Negotiated OMNY tap and go system with the Metropolitan Transit
• Authority (MTA) for the Roosevelt Island Tramway (1st non-MTA affiliate to use this system), resulting in a 70% /
$6M annual increase in revenue
• Streamlined operations resulted in a $1M cost savings in the FY’23-’24 budget while each department exceeded every measurable performance indicator.
OPERATIONS
Restructured the RIOC business model by reorganizing each operational unit requiring relevant core competencies, recruiting top tier talent, hiring consultant firms, setting high expectations for performance and accountability and incorporating relevant policy/procedural changes