A Team Lead

Derrick Ancrum

** **** ******* ** ********* GA **016 770-***-**** *************@*****.***

Professional Summary

Experienced professional with strong leadership and relationship-building skills, who is familiar with all aspects of logistics, shipping and receiving and general warehouse operations. As a Team Lead/Warehouse Manager, I was consistently focused on promoting employee engagement, loyalty and morale through effective leadership and communication. All of which enhanced my ability to be a responsible and hardworking warehouse assembler who can collaborate with a team and produce quality work on tight deadlines.

Skills & Abilities

Results-oriented

Quick learner

Customer-oriented

Strong leader

Adaptable

Strong work ethic

Team player

Timely projection completion

Shipping and receiving

Multi-tasker

Quality control

Troubleshooting

Solid communication and interpersonal skills

Strong organizational skills

Experience

TEAM LEAD-WAREHOUSE VIZTECH 2007-2016

Managed a team of 5 warehouse professionals

Served as mentor to junior team members

Helped achieve company goals by supporting production workers

Planned and laid out work to meet production and schedule requirements

Adhered to all applicable regulations, policies and procedures for health, safety, and environmental compliance

Troubleshoot problems with equipment, devices or products

Monitored team progress and enforced deadlines

Served as the single point of contact for project scheduling and changes

Supervised material flow, storage and global order fulfillment

Maintained accurate stock records and schedules

Oversaw special orders and after-hours, urgent shipping jobs

Unloaded, picked, staged and loaded products for shipping jobs

Oversaw warehousing and storage practices and housekeeping

Worked at a rapid pace to meet tight deadlines

ASSISTANT MANAGER CHURCH’S INC. 1997-2006

Managed a team of 10-15 employees

Communicated clearly and positively with all levels of crew members

Served as a mentor to junior team members

Interviewed, hired, and trained new quality crew members

Addressed any negative customer feedback immediately

Effectively communicated with team members to maintain clearly defined expectations

Developed rapport with the customer base by handling difficult issues with professionalism

Monitored inventory of food and supplies and submitted order forms

Prepared daily staffing schedule for kitchen and counter staff

Conducted daily inspections of food products and prep areas to ensure safety standards are met

Monitored cleaning of tables and counters on a regular basis during any shift

Professionally dealt with employee issues including occasional dismissals

Assisted in balancing cash drawers at the end of shift

Quickly unloaded product shipments and stocked freezers

Took necessary steps to meet customer needs and effectively resolve food or service issues

Served fresh, hot food with a smile in a timely manner

Education

AVONDALE HIGH SCHOOL 1985

High School Diploma

REFERENCES AVAILABLE UPON REQUEST

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