Event Coordinator Marketing Associate

FATOU KONTEH

929-***-****, ************@*****.***

www.linkedin.com/in/fatou-konteh-433a8716b

Education

The Fashion Institute of Technology; SUNY, NYC Kingsborough Community College; CUNY, NYC Bachelor of Science in International Trade and Marketing Associate in Applied Science in Fashion Merchandising

Experience

Exquisite Staffing, NYC

Event Coordinator & Server 03/19 - Present

● Assisted in setting up the event space before guests arrived, ensuring everything was organized and ready.

● Greeted guests warmly and guided them to their assigned tables, ensuring a smooth seating process.

● Delivered exceptional guest experiences, addressing needs promptly and maintaining high standards of service.

● Ensured guests received their meals promptly and efficiently throughout the event, providing attentive service.

● Maintained cleanliness and safety standards, ensuring overall event success. Social Security Administration, NYC 05/23-04/24

Claim Specialist

● Delivered direct and personalized service to the public, educating clients on their benefits and rights.

● Provided personalized service to clients, educating them on eligibility and available benefits.

● Conducted detailed interviews and verified information for accuracy and compliance.

● Analyzed claims, identifying discrepancies and ensuring appropriate adjudication.

● Utilized advanced systems to track claims and generate detailed compliance reports. J.Crew, NYC

Sample Coordinator, Freelancer

07/21-05/22

● Organized and tracked inventory of samples, maintaining meticulous records.

● Coordinated sample pulls and send-outs with stylists, designers, and PR teams.

● Oversaw sample sales, managing efficient workflows and inventory accuracy.

● Collaborated with internal teams for content updates, improving customer-facing experiences. 810 Showroom, NYC

Intern as a showroom assistant

01/20-07/20

● Assisted with product consultations and created visually appealing showroom displays.

● Managed social media accounts, enhancing brand visibility through content creation and promotion.

● Responded to client inquiries and supported showroom operations.

● Participated in trade shows, promoting products and engaging with potential clients

● Played a key role in executing merchandising strategies to create a compelling shopping experience.

● Proofed item content to ensure high-quality copy, imagery, and videos for customer engagement Urban Outfitters, NYC 08/16-12/19

Visual Merchandiser

● Developed and implemented visual merchandising strategies to drive store performance.

● Analyzed store data to identify and act on merchandising opportunities.

● Collaborated with teams to ensure engaging and on-brand visual displays.

● Utilized reporting tools to track inventory and optimize visual appeal.

● Worked with the sales team to select products that aligned with market trends and corporate goals.

● Reviewed and optimized online merchandising of newly created stock for better site placement.

Skills & Qualifications

● Administrative Expertise: Scheduling, data entry, client communication, and project documentation.

● Organizational Skills: Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines.

● Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), CRM systems, and Google Workspace.

● Communication: Strong verbal and written skills, ensuring clear and professional interactions with clients and vendors.

● Problem-Solving: Demonstrated ability to resolve scheduling, operational, and logistical challenges effectively.

● Customer Service: Commitment to providing excellent service, fostering client retention and satisfaction.

● Cash Handling & POS Experience: Experience handling cash, processing payments, and using POS systems.

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