Administrative Assistant/ Receptionist

Tammy Lorraine Bowen

**** ***** ****, *******, ** 73044

Phone: 405-***-**** Email: **************@*****.***

OBJECTIVE:

To obtain a challenging position, within a growing company that is offering internal growth opportunities and where my talents and extensive experience will be fully utilized and further developed. A highly energetic and enthusiastic individual specializing in interpersonal and administrative roles. I am proficient in many applications, including Microsoft Office Suite, Excel, and many industry-specific software, along with all general office duties. 15yrs Mortgage experience.

QUALIFICATIONS

Microsoft Office Suites 2019

Excel, Windows, Outlook, Teams

Accounts Payable

Accounts Receivables

HR Support,

Organizing and conducting accommodations for two hundred employees.

Proper obtaining, maintaining, and organizing account payable files.

Obtaining and updating licensing for all IT vendors, Training Internship.

Handling incoming and outgoing shipping needs.

Organizing/maintaining up-to-date employee information.

Digital filing

Gathering documents for claims.

Ordering general office supplies.

Maintaining all general office equipment as well as creating working relationships with vendors.

Booking and prepared suitable meeting while assisting to Marketing and Events.

Conference room set up with documented meeting notes.

Mentoring other Office Managers/Administrative Assistants

Handled sensitive information in a confidential manner.

EMPLOYMENT

7/2014-1/2024 Pharmacy Providers of Oklahoma

Administrative Assistant

Responsibilities, included customer relations, accounting, accounts receivables. Organizing and assisting with CFO, CEO, and other managers and managing staff.

Track and Monitor state compliance using Excel Spreadsheet calculations and Microsoft Word Documents

Work closely to the Director of Operations.

Weekly VPN reports for the IT department. RxLinc traffic reports.

Assistant to Finance with scanning incoming checks from remits from three different departments.

Paid out company account payables weekly. Processing, mailing out MaxCare remits to pharmacies.

Multi-line phone system in-coming outgoing lines and direct them to the department that can best assist them. I scanned daily service files. My duties also include maintaining supplies to all departments for two hundred employees. Assistant to Marketing and Public Relations in yearly gathering events.

Tracked monthly production and budgets, delivering timely and accurate reports to management.

Managed and distributed the flow of information throughout the office.

Provide administrative assistance by drafting high-quality correspondences, formatting, editing, and maintaining files and records.

3/2013 - 3/2014 Adfitech Inc.

QC Servicing Auditor

Auditing Mortgage service loans to match current GSE/Federal/CFPB and Dodd Frank initiative for delinquent loans Fraud. Assistant to the appraisal department, auditing appraisal bank fraud.

6/2011 – 2/2013 Midland Mortgage/MidFirst Bank

Customer Service Rep

Offering reducing payment plans with HAMP,

Loss MIT, Short sales. Worked Foreclosures, and Bankruptcy Files.

4/1999- 5/2011 Varsity Mortgage Group/ Varsity Commercial Lending

Broker/ Owner

Pre-approved applicants based on creditworthiness and other personal financial information.

Evaluated and approved applications for mortgages and financial products for commercial and residential.

Accountable for spearheading new business development initiative for residential lending servicing all types of credit.

Responsible for individual loan production involved in all aspects of mortgage sales from origination to closing.

Performed credit assessments completing approval process for clients.

Communicated mortgage loan commitment to clients by locking in interest rate and delivering loan approvals or declines.

Reached special achievement with outstanding customer satisfaction rating of more than 96%.

Consistently a top producer exceeding goals and quotas maintaining monthly loan production of $1.2MM.

EDUCATION

1979 Altus High School, General Studies/Administrative Business

1986 Bethany Beauty Collage. Cosmetologist 1988-1998

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