Personal Care Assistant

LENA CHURCH

Monroe, NC *****

*******@*******.*** / 704-***-****

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SUMMARY

Results-driven professional with a proven track record in delivering high-quality work and exceptional service. Recognized for strong communication and teamwork abilities, consistently contributing to the achievement of company goals. Committed to continuous learning and adept at quickly mastering new skills, showcasing adaptability and a robust work ethic.

SKILLS

Sanitization procedures

Floor polishing

Appliance cleaning

Laundry skills

Efficient time management

Proper chemical handling

Bathroom sanitizing

Surface disinfection

Deep cleaning expertise

Eco-friendly cleaning

Window washing

Dusting techniques

Organizational growth

Waste disposal

EXPERIENCE

Business and Household Cleaner / Annie's Willow Tree Design's - Monroe, NC 07/2017 - Current Ensured cleanliness and hygiene of various kitchen equipment in business settings. Maintained professional and friendly interactions while completing daily responsibilities. Dusted furniture, fixtures and wall hangings to reduce allergens in the home. Sanitized bathrooms by cleaning toilets, sinks, showers and bathtubs. Responded promptly to requests from homeowners regarding additional tasks. Ensured pristine condition of private stairways and hallways through regular sweeping and mopping. Enhanced shelving design for easy access to office supplies. Handled laundry, cleaning, and grocery shopping responsibilities. Organized closets and shelves for easy access of items stored there. Emptied trash receptacles in designated front office spaces promptly. Personal Care Assistant / Dorothy Matthews - Waxhaw, North Carolina 02/2021 - 12/2022 Executed coordination of AM ADLs for the client seamlessly. Promoted communication and bonding with consistent participation in joint dining moments. Educated family members about proper techniques for caring for the client at home. Consulted with client care team to continually update care plans. Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Provided encouragement to ease client's anxiety during the move to long-term care facility. Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

LC

Maintained house by dusting, sweeping, mopping, and vacuuming. Altered bed linens when necessary.

Personal Care Assistant, CNA / Heath Guion - Monroe, NC 04/2018 - 08/2021 Drive him around to help him to collect his rent from the local businesses he owned. Transported patients to medical, dental and personal care appointments. Ensured precise documentation of patients' blood pressure along with other vital signs. Made beds, swept floors and sanitized surfaces to support activities of daily living. Performed domestic support activities consistently, including cooking and cleaning. Facilitated trips to the local church to support community initiatives. Provided transport to various owned properties for rent retrieval. Provided ongoing compassionate patient care for each client. Drove clients to doctors' appointments and social outings. Prepared meals according to dietary requirements.

Collaborated on landscaping efforts to enhance outdoor aesthetics with plants and bird feeders. CNA 3rd Shift / Woodridge Assisted Living Alzheimer's and Dementia - Monroe, NC 03/2011 - 03/2018 Maintained essential inventory in medical supply room and patient rooms. Communicated with patients to determine feelings, need for assistance or social and emotional support. Implemented preventative measures by frequently turning patients to avoid development of bedsores. Safeguarded patient privacy with strict adherence to HIPAA protocols. Assisted residents in preparing for activities and social programs. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness. Utilized appropriate safety measures when handling hazardous materials or waste products. Observed patients for any physical or emotional changes, reported findings to medical staff immediately. Transported residents within the facility as needed. Documented information in patient charts and communicated status updates to interdisciplinary care team. Answered patient call signals and signal lights to determine patients' needs. Observed and reported unusual symptoms and changes to charge nurse. Used mobility devices to transport patients.

Monitored food intake and output as directed by nursing staff. Educated patients on self-care techniques that would help them maintain their independence. Assisted with lifting patients to move on or off beds, examination tables and surgical tables. Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Helped residents walk with or without self-help devices. Monitored vital signs such as pulse rate, respiration rate, and blood pressure. Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times. Distributed drinking water and nourishment to residents. Provided assistance with activities of daily living, including bathing, dressing and grooming. Reported changes in patient conditions to registered nurse or physician. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Facilitated communication between patients, family members, and healthcare professionals. Supplied, collected and emptied patient bedpans on frequent basis. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers. Demonstrated excellent customer service skills when interacting with patients, families and guests. Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures. Maintained high standards of customer service during high-volume work shifts and fast-paced operations. Maintained clean and orderly appearance throughout kitchen and dining area. Sterile Processing Technician / CMC Northeast - Concord, NC 05/2005 - 02/2011 Processed medical waste following hospital protocol for safe disposal. Ensured compliance with safety guidelines in accordance with OSHA regulations. Verified that all documents were completed accurately before releasing items from the sterile processing area. Changed autoclave charts daily by dating and initialing each chart load. Organized and assembled routine or specialty surgical instrument trays or other sterilized supplies, filling special requests as needed.

Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization. Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning. Prepared trays, instrument packs and surgical sets. Developed procedures for cleaning and disinfecting reusable medical devices. Performed decontamination of medical instruments and equipment to prepare for sterilization. Assisted hospital staff with patient care duties by providing patient transportation or setting up traction. Assembled and wrapped trays of instruments for operating rooms and clinics. Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly. Supported departmental initiatives to meet productivity standards and flexible staffing needs. Gathered and prepared instruments and surgical supplies. Installed and set up medical equipment with necessary hand tools. Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.

Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition. Monitored expired sterilization dates and rotated stock to minimize processing. Purged waste from equipment by connecting equipment to water sources and flushing water through systems. EDUCATION AND TRAINING

CNA 08/2005

South Piedmont Community College - Monroe,NC

Participated in the University's Mentorship Program High School Diploma 06/2003

Sun Valley High School - Monroe,NC

Relevant Coursework and Training Programs:

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