Financial Management Service Delivery
Resume:
Profile :
Dynamic Engineering Management graduate with a specialization in Financial Management from UMBC and a solid background in finance from Osmania University. Proven track record in AML and fraud, investment banking operations, and financial management, with 4 years of hands-on experience in Genpact, the client is Cetera Financial group. Skilled in KYC, CIP, and CRR remediation processes and transaction monitoring, SAR drafting and proficient with mainframes Citrix, LexisNexis, Actimize and Netx360, Microsoft Suite. Recognized for excellence in service delivery, and team leadership. Awarded multiple accolades for maintaining zero errors and exceptional service quality.
Education:
University of Maryland Baltimore County Aug 2022 - May 2024
Master of Professional Studies in engineering Management specialization in financial management (CGPA: 3.6/4.00)
Related Courses: financial management, strategic management, Project management and fundamentals, Management leadership communication skills, electives from cyber security.
Work Experience:
Role: AML Compliance Analyst
Client: Genpact client is Cetera Financial Group
Aug 2018 -Jun 2022
Monitoring daily transactions using Actimize, fraud detection software to identify suspicious or unusual account activity.
Investigate fraudulent activities, collaborating with internal departments, banks, and regulatory authorities to gather information and resolve fraud cases.
Reviewing fraudulent transactions across various payment types, including checks, debit cards, ACH, wire transfers.
Preparing Suspicious Activity Reports (SARs) with detailed case narratives for potential regulatory reporting, highlighting fraud risks and money laundering concerns.
Conducting KYC, CIP, and CRR remediation processes in accordance with guidelines of various agencies like OFAC.
Reviewing KYC/EDD profiles and transaction monitoring cases to ensure accuracy, completeness, and risk assessment alignment.
Following KYC STANDARDS LIKE CDD (Customer due diligence), EDD (Enhance due diligence) and Risk Monitoring to assess fraud risks and detect potential money laundering activities.
Blocking and unblocking, Freezing client Assets if they did not meet the required KYC and CIP process.
Hands-on experience in KYC remediation by following laws of the US like BSA (Banker's Secrecy Act), US Patriot ACT, and AML Act.
Analyzing, reviewing customer data, and collecting all required information through OFAC (Office of Foreign Asset Control) and FinCEN (Financial Crimes Enforcement Network).
Review and update KYC files, ensuring compliance with regulatory requirements and mitigating fraud risks associated with high-risk customers.
Conducting various transactions reviews using Actimize, collecting necessary and required information through various internal and external applications.
Assisting clients affected by fraud, handling cases related to identity theft, elder financial abuse, and scam-related activities.
Experience in screening and monitoring: Conducting sanctions screening of transactions, customers, and third parties against sanction lists (e.g., SDN List, Specially Designated Nationals)
Investigating and escalating potential violations or hits found during sanctions screenings.
Money Movement (Funds process):
Processed and managed client requests by raising and handling tickets based on the advisor's requirements.
Facilitated fund and share transfers between accounts and to third-party accounts via NetX360, using Pershing
Executed various fund transfer methods including ACH, check, overnight check, wire transfers, and journal.
Collected and verified necessary documentation from advisors to process fund transfer requests, ensuring all documents were attached to the corresponding ticket
Maintained detailed records of all transactions to ensure accuracy and compliance with company policies.
Roles, Responsibilities & Initiatives & Achievements :
Conducting daily MOM with team sharing process updates
Handling the team, SLA activities, email escalations, and inquiries
Supporting another team in their sub-activities and QC
Received Appreciation from US Client for providing excellent service delivery (thrice)
Received Appreciation from AVP & Service Delivery Leader of Genpact.
Received Silver & Bronze Award for maintaining Zero error which was given by Genpact.
Key skills :
Microsoft Windows, MS Suite (Project, Excel, Outlook)
Citrix (First Allied Internal operations software).
Proficient in using NetX360 and Pershing platforms for financial transactions.
Proficient in using SQL, Actimize and LexisNexis.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Detail-oriented with a high level of accountability in handling financial transactions.
Projects :
Project: Management project
Name: Managerial Concept Analysis and Strategy Implementation
Concept:
Conducted an in-depth analysis of managerial concepts focusing on root causes such as poor business decision-making, skill gaps, and inadequate human resource management. This project involved Problem Identification, Real-World Engagement, Strategy Development, and Implementation.
Project: Strategic management
Name: Hug a bear
Concept:
Acquisition Proposal for Hamleys. Developed a strategic proposal to convince Hamleys a major toy retailer to acquire and sell the Hub-a-Bear (HAB). The HAB is a specialized teddy bear designed to provide comfort and emotional support to children aged 6 to 10 during difficult times. Unlike standard teddy bears, the HAB offers comforting hugs and aims to stand out in the competitive toy market. The project involved Product Development, Market Analysis, Strategic Planning, Financial Planning, and Marketing Strategy.
Contact this candidate