MUHAMMAD ALI
N Extention Ct, Lodi, CA *****.
*************@*****.***
Organized, customer oriented and self-motivated professional with over 7 years of experience in customer service and administrative support. Sharp awareness of errors and inaccuracies and prompt with corrective action. I am a graduate of BS in computer science with major in networking and programming,MySQL,Linux,Java Language.I would like to use my skills and at the same time learn and explore Information technology,Cyber security and Google Clouds.I know Micosoft IT support,Microsoft Word,Microsoft Excel,Microsoft PowerPoint,Microsoft Outlook,QuickBooks,Typing 40 WPM,Google Clouds.
WORK EXPERIENCEWORK EXPERIENCE
Test Center Administrator (Prometric, TOEFL@iBT, Pearson VUE).The United States Education Foundation in Pakistan, Pakistan (Mar 2024 – Sep 2024).www.usefp.org – A US Government Organization for higher education.
Adminstrative officer,HealthCare Management Services, Pakistan (Jan 2023 – Jan 2024)
Data Entry Operator,Red Crescent and Red Cross Society, Pakistan ( Sep 2021 – Dec 2022)
Perform data entry operations,Microsoft excel.www.prcs.org.pk – Non-profit Organization
Administrative Assistant,International Rescue Committee, Pakistan,( May 2018 – Sep 2020)
www.irc.org – Non-profit Organization•
Computer Operator,Travel And Ticket Agency, Pakistan (Aug 2015 – Feb 2018)
Computer Operator
• Managed installation and configuration of software and drivers.
• Managed installation and troubleshooting of issues related to laptops, Networks, prin ters
• Managed inventory and maintained records of IT equipment.
EDUCATION AND CERTIFICATIONS
Certification in Micosoft IT Support
Certification in Cyber security.
Certification in Google Clouds.
• BSCS Hons - Bachelor of science in computer science (2008 – 2012),Pakistan
• IELTS – International English language testing system,British Council (6.0 Band)
• A+ Certification – Computer Networks/Hardware Troubleshooting
• Effective Administration Skills – Training Course Conducted by IRC-USAID
• Stand tall in a crowded Place – training conducted by IRC-USAID
Languages:English,Urdu/Hindi/pashto
PERSONAL DETAILS:
Personal Email: *************@*****.***
Contact Number: 209-***-****
Mailing Address: 13299, N Ext Ct, Lodi, USA
Legally authorize to work for any employer in the United States: Yes
Date of birth: May15,1987