Executive Administrative Assistant

carol a. mundie

********@*******.*** ***. ***.***3 Hot Springs Village, AR 71909

EXECUTIVE ADMINISTRATIVE ASSISTANT OFFICE MANAGEMENT & EMPLOYEE RELATIONS

“Promote Organizational Success Through Strategic Office Management and Administrative Support”

Highly competent, resourceful, and success-driven professional with more than 25 years of experience implementing administrative strategies, business plans, and operational policies. Expert in delivering complex multiple projects with strict deadlines, exceeding targets, anticipating team needs, and prioritizing tasks. Proven track record in upholding the confidentiality of highly sensitive information while maintaining compliance with business standards and requirements. An articulate communicator with demonstrable success in building mutually beneficial relationships with C-level executives, stakeholders, and clients. A personable, flexible team player who thrives quickly in new work settings, maintains composure in high-pressure environments, and delivers excellent results despite challenges and ambiguities.

Executive Management Support Operations Management General Office Operations Travel Arrangements

Complex Calendar Management Records Management Conflict Resolution Vendor & Customer Relations

Cross-Functional Leadership Excellent Organizational Skills Organizational Development Employee Engagement

Diary & Email Management Event Planning & Coordination Strategic Sourcing & Research Skills

Executive-Level Reporting & Presentation Business Performance Management Relationship Building

PROFESSIONAL EXPERIENCE

DHR Global

Office Manager / Executive Assistant to Senior Partners / Practice Group Leaders

August 2010 – January 2024

Delivered top-notch executive administrative support to the managing directors, partners, and consultants by acting as a primary liaison and staff coordinator, performing special projects, and implementing programs and services. Coordinated travel arrangements and managed client and vendor relationships.

Major Responsibilities

Heavy calendar management

Prepared all production work associated with executing a search assignment from start to finish. This included position specifications, target lists, progress reports, candidate presentations, reference reports, and scorecards.

Opened new assignments in database.

Updated all Search Summary Reports weekly.

Created client presentations, business development packets, and proposals.

Formatting and creating of client representative lists.

Prepared expense reports and ensured accuracy of client-related expenses.

Coordinated trip schedules, made all travel and associated arrangements for both DHR team members, candidates and clients as needed.

Candidate and client scheduling.

New responsibilities as they arise.

Miscellaneous other activities and tasks, i.e. Client gifts, supply ordering, social media, etc.

Pfluger Associates Architects, L.P.

Office Manager / Administrative Assistant for Local Partner

April 2007 – April 2009

Recognized as the trusted administrative assistant accountable for managing the schedule and calendar, creating marketing and business development materials, and managing expense and reimbursement reports for the Partner.

Completed all client deadlines, project requirements, and employees' needs to work from home or Austin Headquarters while repairing the Houston office after being destroyed by the hurricane.

Guaranteed no loss of income for Pfluger nor incurred any expenses due to the lack of preparation of furniture and fixtures while restructuring the building by carefully storing electronics and equipment in a water-tight and wind-protected area.

Established collaborative relationships with the building management team in reconfiguring the office space, ensuring safety, security, and fast project delivery.

Showcased expertise in managing and completing various projects, encompassing deliverables, deadlines, project research, construction administration, expenses, and client invoice processing.

Effectively wore multiple hats, managing HR, processing payroll, and coordinating all Houston Chapter CEFPI meetings.

PROFESSIONAL EXPERIENCE

Executive Assistant / Claims Specialist Medi-Computer Services, Inc. . February 2002 – April 2007

Office Manager / Personal Assistant Thomas L. Steinbach, M.D. . December 1999 – May 2003

EDUCATION & CERTIFICATION

Marketing/Management (Double Major) Business Strategy

Texas A&M University, College Station, TX

TECHNICAL EXPERTISE

Microsoft Office Suite, Microsoft 365, Continia, Concur, Calendly, Invenias, FileFinder

Personal Attributes

With nearly 25 years of experience as an Administrative Assistant or Executive Assistant, I possess a strong ability to thrive in fast-paced environments. I am proficient in Microsoft applications, including Word, Outlook, PowerPoint, and Excel. My background includes proofreading and editing client documents, demonstrating a keen attention to detail. I approach all projects with a sense of urgency, ensuring that deadlines are consistently met. I maintain high personal standards in my work and exhibit excellent communication skills, both verbal and written, allowing me to engage comfortably with high-level executives. My organizational skills enable me to prioritize tasks effectively, and I can adapt swiftly to changing priorities. Additionally, I am detail-oriented, possess strong interpersonal skills, take initiative, and maintain an energetic and positive attitude, complemented by a creative approach to problem-solving.

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