Administrative Assistant Sales Associate

**** ****** ***, *******, ****** STATES, ***** •

******.*******@*****.*** • 747-***-****

ERICA BLOOM

Sales associate/ administrative assistant/cashier

PROFESSIONAL SUMMARY

Sales associate and administrative assistant with over 17 years of experience in optimizing office operations and enhancing customer satisfaction. Proficient in time management, customer retention, and data entry, with a proven track record in streamlining processes and driving revenue growth. Adept at fostering team collaboration and implementing innovative solutions to improve efficiency and decision-making. EMPLOYMENT HISTORY

CUSTOMER REPRESENTATIVE Jan 2009 - Jun 2011

Skechers USA Tarzana

SALES ASSOCIATE/ CASHIER/ STOCK May 2014 - Sep 2020 Anawalt lumber co West Hollywood

ADMINISTRATIVE ASSISTANT/BOOKKEEPING Mar 2007 - Present Wershow & Bloom LLC Encino

SKILLS

Time management, Customer retention, Data entry, Sales strategies, Problem solving, Conflict resolution, Team collaboration. EDUCATION

JUN 2008 - DEC 2009

Santa Barbara City College Santa Barbara

Assisted customers with product inquiries and purchases, enhancing satisfaction. Resolved issues promptly, contributing to positive brand image and customer loyalty.

Streamlined customer service processes, reducing average handling time. Consistently met sales targets, driving revenue growth for the company.

Worked closely with team members to ensure seamless customer experiences. Shared best practices, fostering a supportive work environment.

Managed inventory, processed transactions, and provided expert product advice, enhancing customer satisfaction and driving repeat business.

Fostered team synergy in a fast-paced retail environment, ensuring efficient operations and timely stock replenishment. Maintained meticulous records of sales and inventory, contributing to accurate forecasting and optimal stock levels. Assisted customers with product selection and inquiries, building lasting relationships and boosting store loyalty. Manage complex bookkeeping tasks, ensuring accurate financial records. Streamline administrative processes, reducing paperwork by implementing digital systems.

Optimize office operations, cutting supply costs and improving efficiency. Coordinate seamless communication between departments and clients.

Foster positive work environment through effective team coordination. Support executives with calendar management and travel arrangements.

Implement new filing system, enhancing document retrieval speed. Develop custom spreadsheets for tracking expenses and generating financial reports.

Analyze financial data to identify cost-saving opportunities. Prepare comprehensive reports for management, facilitating informed decision-making.

Streamline financial processes, enhancing accuracy and efficiency. Develop custom spreadsheets for expense tracking and reporting, enabling data-driven decisions.

MAKEUP ARTISTRY May 2010 - Jun 2011

Elegance international Hollywood

HOBBIES

Music production, art, exercise, content creator

REFERENCES

Meredith Medill 818-***-****); Barry Leonard, Optometrics 818-***-****); Nicolle Walters +1-424-***-****).

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