Customer Service / Sales / Interior Design
Resume:
James R. D'Ambrosio
Interior Design / Retail Sales / Home Furnishings / Customer Service
Boise, ID 83702
*********@***.***
Professional Summary
Interior Design / Home Furnishings / Retail Sales / Window Coverings / Customer Service / Project Management / Sales Presentation Skills / Outside Sales Authorized to work in the US for any employer
Work Experience
Window Covering Specialist
Self Employed-Boise, ID
April 2022 to Present
I’m an Independent Dealer for “2” window covering manufacturers. Alta Window Fashions
Blinds * Shades * Automation
altawindowfashions.com
Carole Fabrics
Drapery * Fabric * Hardware
carolefabrics.com
Interior Designer
D’Ambrosio Designs-Interior Design Services-Boise, ID January 2020 to Present
Throughout my 20+ year career, in Interior Design, I have operated my own design consulting business. Creating “Life Style” designed spaces. Each project I work on is unique to my clients design aesthetic. I always take into consideration my clients budget, taste level, any sort of special needs and requirements, as well as their timelines. I’m creative, passionate, skilled & experienced, as well as driven to provide excellent service and products.
Design Consultant / Sales
Bassett Furniture-Meridian, ID
April 2019 to November 2019
Greeted and toured the showroom with customers, while discussing Bassett's longevity as an American made furniture manufacturer and designer. Assisted clients with selecting specific pieces they needed to complete their specific project. As well, I offered the opportunity for in-home complementary design consultations / project review.
After spending some time with them, I would recommend to the customer that they wander the showroom at their leisure, and I always made myself available for any questions they may have along their journey. Once I rejoined with the customer, I would take them to the “Custom Gallery”, reviewing with them all of our fabrics and finishes choices available to create their unique style / design. I would also mention to them that we have several quick ship programs available and custom furniture that could be delivered in as little as 14 days. All other collections that were 100% customized would be available in 30 days. I would as well provide “Computer” aided space planning and design options, based upon their needs, if necessary. I possess excellent customer service and follow-up skills! I absolutely love the sales process, and helping others creates beautiful and functional spaces they will love and enjoy for years to come.
Showroom Manager / Interior Design / Sales
Kreiss Collection / Santana Row-San Jose, CA
August 2011 to June 2012
Responsibilities:
I was responsible for the
day-to-day operations of a “Luxury” home furnishings showroom. As well, I assisted with clients on selecting furniture pieces and offered Interior Design services, as well. I was tasked with writing the following internal procedures: Customer Service / Greeting,
Family History / Story
Sales / Order Entry
Payment Processing
I was also tasked with the responsible for training and coaching my team of two Interior Designers, and assisted when needed to close the sale.
I was also tasked with coordinating and organized all marketing & advertising for the showroom. To include:
Chamber of Commerce ribbon cutting event, Holiday coat drive, Santana Row wine stroll and all showroom events.
Interior Design / Sales
Flegel’s Fine Furniture and Design-San Rafael, CA
November 2008 to October 2009
From the customers first visit to the showroom, through in-home client consultation / project review. I would recommend / provide space planning for the furniture, lighting, artwork, window treatments & other accessories to complete the overall design look / plan. Reviewed with them also, choices from in- stock inventory to custom designed options. Complete & in-depth knowledge of sales order processing, order tracking, manufacturers products lines, purchasing department protocol, sales reports / order tracking, and delivery coordination and set-up. I enjoyed providing my clients with excellent customer service / follow-up.
Interior Design / Retail Sales
Interior Services of Los Gatos-Los Gatos, CA
May 2002 to August 2004
Interior Design Services:
To including paint color consulting / options, and other types of wall treatments, flooring and all finish material selections. As well I assisted with space planning, lighting design and fixture selection, furniture selection / design, case goods, window treatments, artwork and accessorizing to complete the design look / Style. Kitchen and bathroom remodeling, as well to include design / layout, material selections / finishes. I worked closely with the contractor and subcontractors on every project, to insure accurate communication & to resolve any problems / issues that may have come up. I am definitely very hands on in order for projects to run as smoothly as possible. Sales / Design Services
Rosso’s Furniture-Morgan Hill, CA
August 2001 to May 2002
Assisted customers with their home furnishings needs. Guiding them to specific areas of the showroom, based upon their needs. I was also tasked with assisting the Sales Manager with showroom display / changes / layouts. I would also offer / provide in-home design consultations, color consultations, space planning, lighting design / fixture selections, furniture selection / design, tables / case goods and accessories, on larger projects. I was tasked with amen assisted with the in house design program working with outside Interior Designers, making purchasing through the showroom for their clients. Providing client/ project management / Customer Services.
Design Center Manager / Interior Design / Sales
GOLDRICH AND KEST INDUSTRIES, LLC-San Jose, CA
June 1995 to March 1997
I was hired to set-up
and manage the Design Center - for a new 210-unit Luxury Condominium project in downtown San Jose. I worked closely with all buyers (purchase) on making finish selections, options and upgrades available through the developer. Monitored and tracked all units from purchase to final walk-through; updated weekly reports, attending weekly meetings with the General Contractor, superintendent and the sub- contractors. I was able to generate close to 1 million dollars in builder offered options and upgrades. The developer allowed me to offer design services / products through my company D’Ambrosio Designs. Education
Associate in Environmental Science
De Anza College - Cupertino, CA
September 2014 to December 2017
• 40 units needed to complete degree**
Skills
• Interior Design (10+ years)
• Window Treatments (10+ years)
• Furniture (10+ years)
• Project Management (10+ years)
• Sales (10+ years)
• Lighting Design (10+ years)
• Presentation Skills (10+ years)
• Computer literacy
• Order Entry (10+ years)
• Research (10+ years)
• Negotiation (10+ years)
• Project Coordination (10+ years)
• Budgeting (10+ years)
• Procurement (10+ years)
• Pricing (10+ years)
• Customer relationship management (10+ years)
• Marketing (10+ years)
• Business development (10+ years)
• Social media management (10+ years)
• Construction (10+ years)
Links
http://www.LinkedIn.com/in/jamesrdambrosio
Awards
Myers Briggs
September 2014
Emotional Intelligence:
ENFJ
Certifications and Licenses
Driver's License
September 2024 to September 2028
Idaho Drivers License
Star Card
Additional Information
Customer Service Driven
Team player
Motivated by sales goals
Creative / Problem solver
Attentive & focused listener.
Honest, ethical, professional with a friendly personality.
Contact this candidate