Customer Service Representative
Resume:
Results-oriented professional adept at
delivering high-impact solutions in
dynamic environments. Known for
strong customer service skills and
exceptional multitasking abilities,
ensuring a positive and memorable
experience for every client. Committed
to continuous learning and innovation
to drive operational excellence.
Accurate Batching Techniques
OSHA guidelines
Strong work ethic
Collaborative Teamwork
Adaptability in Fast-Paced
Environments
Customer Support
Technical Equipment Troubleshooting
Critical Thinking Skills
Memorable Services Course
Match Talent
Santo Domingo DR
Customer Service, 12/2018
High School Diploma
Liceo UNPHU
Santo Domingo, D. N.,
Some College (No Degree)
ILAC International Academy of Canada
Ontario, CA
Computer Science
Microsoft Office Business Suite
(Word, Excel, Power Point, Access,
Outlook and Publisher).
Canada Studies Abroad on
Information Technology.
Wasatch Lab
Batching Technician Draper, USA 09/2021 to Current Collaborated with team members to enhance productivity and service quality, ensuring customer satisfaction and adherence to safety procedures.
Alorica
Inbound Technical Support Agent Santo Domingo, Dominican Republic 08/2020 to 08/2021
Built rapport with customers through active listening, empathy, and personalized interactions.
Provided technical support for Samsung products, ensuring customer satisfaction through effective troubleshooting and empathetic customer interactions.
AZODR Call Center
Bilingual Customer Service Representative East Santo Domingo, Dominican Republic 01/2019 to 01/2020
Delivered comprehensive customer service, resolving complaints and inquiries with professionalism and adherence to company policies.
Leasing CONFISA S.A.
Seized Cars Manager 03/2013 to 01/2019
Sold the seized cars after completing the legal process, having been appraised and having carried out effective marketing and finally negotiating the price and conditions.
Delegated work to staff, setting priorities and goals. Spanish, Native.
English, Fluent.
References available upon request.
Keylin
Esteban
Mota
Romero
******.*****@*****.***
Draper, UT 84020
WWW: www.linkedin.com/in/k-esteban-
mota-826460345
Professional Summary
Skills
Education
Experience
Languages
References
KM
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