Customer Service North Carolina

Kahli Davis

Charlotte, NC 434-***-**** *****.******@*****.***

Professional Summary

Dedicated and adaptable professional with experience in the restaurant and childcare industries. Skilled in customer service, teamwork, and multitasking in fast-paced environments. CPR and SIDS certified with a North Carolina Qualifying Letter. Strong background in food service, pool safety, and early childhood education. Fluent in English and proficient in Spanish.

Education

University of North Carolina at Charlotte (In progress)

Bachelor of Science in Physics & Spanish (Expected Spring 2025)

Collins Hill High School

High School Diploma, Graduated 2019

Work Experience

Infant Teacher

Primrose Schools Charlotte, NC

July 2024 – Present

Provide nurturing care and educational activities for infants in a structured learning environment.

Ensure the safety and well-being of children by following childcare best practices.

Communicate effectively with parents and staff regarding child development and progress.

Server

LAGZ African Restaurant Charlotte, NC

September 2023 – June 2024

Delivered exceptional customer service in a high-energy restaurant setting.

Assisted in food preparation and ensured accurate order fulfillment.

Maintained a clean and welcoming dining environment.

Pool Monitor

Pyramid Pool Monitoring Charlotte, NC

May 2023 – August 2023

Supervised pool areas to ensure patron safety and enforce facility rules.

Responded to emergencies and provided first aid as needed.

Assisted guests with inquiries and maintained a positive atmosphere.

Server

Hooters Charlotte, NC

August 2022 – April 2023

Provided friendly and efficient service to customers in a fast-paced restaurant.

Maintained knowledge of menu items and promotions to enhance customer experience.

Ensured cleanliness and compliance with food safety regulations.

Skills & Qualifications

CPR Certified

North Carolina Qualifying Letter

SIDS Certified

Customer Service & Communication

Teamwork & Collaboration

Multitasking & Time Management

Childcare & Infant Care

Food Safety & Sanitation

Pool Safety & Emergency Response

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