Human Resources Project Coordinator

SUMMARY

A result driven, well-organized program project coordinator with a vested interest in the development and implementation of projects and initiatives, result driven outcomes, and proficient project completion in various programs within the public service sector. Over 10 years of comprehensive project coordination experience, with a proven track record of exceptional results in planning, time management, communication, and problem-solving skills as well as recruitment and retention processes. HIGHLIGHTS

• Knowledge of human resource principles • Knowledge in communication principles

• Experience in project management • Experience in community outreach

• Experience with recruitment and retention • Knowledge in the employee experience EXPERIENCE

ARKANSAS ENERGY AND ENVIRONEMENT JANUARY 2020-PRESENT PROGRAM COORDINATOR, HUMAN RESOURCES AND TALENT ACQUISITION

• Initiate consistent contact with potential applicants, across professional networking platforms, by spearheading a communication process that improved the average time-to-hire by eight (8) days.

• Identify the talent needs for specific departments leading to a reduction in the average time-to – hire to position filled by 87%.

• Managed project teams

• Manage an entire staff recruitment cycle to maintain staffing for fourteen (14) offices.

• Coordinated hiring and onboarding for Division and Department new hires across fifty (50) various positions.

• Implement efficient processes to review resumes and positions applications to determine candidate credentials for over 300 applicants.

• Assist with candidate recruitment by identifying top talent through internal resources and increase recruitment of minority candidates.

• Review and update the hiring practices for the Department.

• Nurture relationships with over 400 employees across the Department.

• The Human Resources Benefits Coordinator, prepares compensation packages for prospective hires and explains health care plans and packages.

• Cross-functional project support to improve benefits requirements process.

• Mentorship of colleagues on benefits package

ARKANSAS ENERGY AND ENVIRONEMENT OCTOBER 2018-JANUARY 2020 PROGRAM MANAGER, ARKANSAS ENERGY OFFICE

• Managed Low Income Home Energy Assistance Program (LIHEAP) that assisted over 66,000 households with energy assistance.

• Recruited, hired, and managed five (5) staff for the Low-Income Home Energy Assistance Program (LIHEAP) within Arkansas.

• Managed projects and initiatives within LIHEAP to increase program efficiencies and meet goals.

• Developed and implemented sustainable program goals to ensure program efficiencies.

• Executed forecasting for contractor recruitment needs for 15 executives across 75 counties within Arkansas.

• Identified operations to increase efficiency in communicating with the public.

• Managed initiatives for recruitment cycle to allow full staffing for 14 action agencies across 75 Ometra V. Okuwoash, MBA, CSM

P.O. Box 2114 North Little Rock, Arkansas 72115

Cell: 501-***-**** Email: **************@*****.*** 2

counties in Arkansas.

• Collaborated with action agency management to allocate funds and develop budgets and plans for programs that administrate LIHEAP.

• Coordinated with LIHEAP stakeholders to discuss program status and goals.

• Lead LIHEAP staff in organizing daily activities and implementing goals of action agencies.

• Researched and analyzed impacts for consideration of requirements or errors and providing direction on adjudication setups & solution to configuration

• Consulted with clients on proposed solutions to meet objectives & goals including financial & member experience.

ARKANSAS ENERGY AND ENVIRONEMENT NOVEMBER 2017-OCTOBER 2018 PROGRAM COORDINATOR, COMMUNICATIONS

• Generated enhancements that improved the employee experience in communications efforts.

• Managed and assisted with assigning internal communications requests and creative projects.

• Monitored projects and workloads, adjusted assignments, deadlines and new priorities accordingly.

• Coordinated and collaborated between multiple entities and offices within the department and the communications team.

• Managed and mitigated day-to-day challenges, understood when (and why) to escalate issues, and ensure strong and effective communications in difficult and time-sensitive situations.

• Reviewed content for communications projects.

• Coordinated and planned activities within the department (i.e. Employee Appreciation Day, Veterans Day, and Black History month).

• Worked with multiple team members to build new partnerships in the community and ensure community-engaged work was organized and streamlined across projects.

• Built, maintained, and created collaborative partnerships with multiple community organizations and partners.

• Coordinated outreach events outside the department such as volunteer opportunities and educational visits to local schools.

• Lead the Work Environment Committee, a committee established to boost employee morale. ARKANSAS ENERGY AND ENVIRONEMENT OCTOBER 2008- NOVEMBER 2017 PROGRAM COORDINATOR, OFFICE OF LAND, REGULATED STORAGE TANKS

• Utilized APC&EC Rule 12 to provide technical assistance and training pertaining to the petroleum storage tank guidelines and policies.

• Interpreted complex state regulations and reviewed guidelines on reimbursement applications.

• Analyzed data from work site assessments submitted to the petroleum tanks program.

• Defined and documented requirements with clients, implementation and account managers. 3

EDUCATION

Louisiana State University- Shreveport Shreveport, LA Master of Business Administration

Concentration: Project Management

University of Arkansas at Little Rock Little Rock, AR Bachelor of Science

Major: Biology Minor: Chemistry

TRAINING AND COURSES

• Interpersonal Communication

• You’ve Got Problems, We’ve Got Solutions

• AASIS Navigation Basics Course

• Talent Pipeline

• Certified Scrum Master (CSM)

• Create a Job Requisition

• Job Posting

• Offer and Onboarding

SKILLS

• Innovative leadership skills

• Effective interpersonal skills

• Process improvement

• Project coordination

• Microsoft Office Suites

• Exceptional oral and written communication skills

• Out of the box problem-solving skills

• Strong planning and presentation skills

• Team motivator

REFERENCES

Available upon request

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