Inventory Control Software Development

Career Objective: Throughout my extensive career, I have been responsible for providing IT, Cyber and Physical Security solutions, while providing end user training/support for customers, ranging from Corporate, Academic, and Medical facilities including University of Rochester, SiriusXM, and Avangrid (Power Energy Sector) Constellation Energy (GINNA Nuclear) .

Certification Training: NERC-CIP, CIV, DOD UFC (US Dept. of Defense-Cyber Security of Facility Related Controls Systems) HIPAA, CDM, CITI, AMAG, Milestone, Agent VI, Tiger Paw, 4-MED, APICS (American Production and Inventory Control Society), Avangrid Sub Station safety training, OSHA Electrical Safety, QLP (Quality Leadership Process).

XEROX -System Engineer /Kiosk App Feature Development 06/23 to Present

Essential Functions:

Develop /Test /Implement KIOSK APPs & Features for customers ( Staples/Office Max) Supporting the continued evolution of Azure cloud-based applications and Kiosk Applications that run on Multifunction Printers and the web. Implementations of Cloud applications through Scrum methodologies. Possess strong technical background, detail-driven and excellent problem-solving skills. Assist in guiding the global development team with the architecture, design, and implementation of Kiosk apps.

Requirements Definition:

Collaborate with Product Owners to understand business requirements and translate to technical specifications and system design, consulting with other System Engineers and Development teams as needed.

Define linkages to User Interface behavior designs (provided by a UI Designer) and inter-dependencies of software components for development planning and execution.

Work with members of the engineering team and occasionally with other business and development functions across the value chain, to refine requirements and designs, while maintaining accurate product backlogs and work items in Azure DevOps.

Have meaningful conversations with business owners, users, and technology teams around the practical nature of the Apps.

Respond and clarify questions about requirements and design features, as well as adjust requirements based on retrospective issues.

Development Support:

Collaboratively bring together relevant technical representatives, to put sufficient technical definition and clarity in place for the software development team, critical in the early stages of the Software Development Lifecycle (SDLC).

Daily interaction with the Global Development team giving them direction on design implementation and troubleshooting issues as they arise.

System Integration:

Work with other Xerox and 3rd party product teams, ensuring seamless integration with their products and interfaces.

Quality Assurance:

Define Acceptance Criteria and support QA Test Case development.

Ensure solutions meet corporate standards and technical specifications.

Work with software development teams to prioritize and investigate problems identified during QA testing.

Collect information regarding problems to diagnose issues or provide appropriate information to the development team for further analysis.

Support:

Provide solution documentation on features and capabilities, as well as provide demonstrations as needed.

Shepherd Security assessments and create Security documentation.

Support customer issues and escalations, which includes working closely with Xerox support and field representatives and/or partners, as well as working directly with customers.

Familiar with global product development.

Constellation Energy/ Exelon-Cyber Security System Engineer 05/22 to 06/23

PRIMARY DUTIES AND ACCOUNTABILITIES

Support and maintain in a role within the Security organization by providing operational technical insights to stakeholders regarding Security system solutions being deployed within the fleet environment.

Possess the ability to monitor and maintain fundamental Security system operations, initiatives, and projects.

Provide initial support of identified potential issues requiring corporate security technologies review and resolution.

Maintenance of the installed equipment condition and documentation to ensure the fleet has continued operation and ready access to the information required to maintain all regulating body requirements (10 CFR Part 73, NERC, etc) for all Security discipline stakeholders.

Support projects, planning, maintenance, and operations. Consults with leadership, project teams, support teams and end users to support availability and perform feasibility analysis on potential changes related to Security systems. Provide technical expertise for maintaining performance and reliability of security performance indicators and business plan goals.

Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to regulatory requirements.

Provide support of evaluation, testing, lab, and mockup solutions as needed. Serve as a resource in assigned daily support and deployments to Security disciplines and ensure solutions meet business requirements and performance indicators. Responsible for operating and maintaining solutions at the component level, including hands-on configuration, troubleshooting and restoration of Security systems.

Provide feedback to Security Leadership for risks identified during business impact analysis, site risk assessments and disaster recovery planning.

Maintain technical knowledge and business acumen within the Security discipline.

Technology Consultant - (Part-Time) 07/19 to 05/22

Most recent project: Pathway for new library-Includes patch panels installations, Networking devices, sonic firewall. Wireless access points installations and configuration, redundancy storage device, computer imaging/deployment for Library book-media patron Kiosk systems.

Chrome API’s- App development/created/designed “Catalog Kiosk App” for the new Henrietta Public library. http://catalogplus.libraryweb.org/?config=HENRI1 / https://catalogplus.libraryweb.org/?section=home

Google Chrome G-Suite Administration/Deployment. Google SEO Content development Chrome Custom App Builder development-Developer Dashboard, Google SEO Content development, KIOSK App development.

Website Design, Domain Name Submission & Administration. Social Media Development /Management-Facebook, Instagram, Twitter, YouTube.

HTML,XML,SQL,JavaScript,CSS ColdFusion, Dreamweaver, Front Page, Adobe CS3,Adobe Creative Cloud

Create SOP’s, Tech Documents,Wiki’s, PowerPoints, Instructional Documentations, CRF’s, Protocols for Grant Submissions

Avangrid - Consultant - Infrastructure Security Sector) 05/18-7/19

Infrastructure Cyber Security Technologist/Video Surveillance Engineer/Physical Security Engineer/NERC-CIP/CVI Compliant.

Build from the ground up Cyber security threat protection (Trend Micro Enterprise Solutions) implement across Non-Critical, Shared, Critical and DMZ per NERC -CIP compliancy.

Experience analyzing and creating remediation strategies for vulnerability management programs, security architecture reviews, penetration testing, web application security reviews, and wireless security assessments. Analyze and creating firewall policy rules.

Experience developing security analysis documentation and recommended remediation actions.

Experience analyzing network topologies, security architectures, security solutions, tools, and IT Policies and standards to find gaps between in-place programs and industry best practices. Deep understanding of networking protocols including (e.g., TCP/IP, SNMP, and DNS).

Knowledge of Authentication and Authorization mechanisms, Identity Access Management, user provisioning best practices. Proficiency in using various security tools.

Familiarity with industry standards such as HIPAA\HiTech, NIST SP-800 series, CIS 20 Critical Controls, OWASP, ISO 27001.

Knowledge of the Ten Information Security domains. Conduct risk assessment and provide recommendations for application design.

Use encryption technology, penetration and vulnerability analysis of various security technologies and information technology research.

Prepare security reports to regulatory agencies.

Providing development from architectural design concept to creation of Infrastructure Security Solutions for Legacy & Enterprise environments

Developed and implementing security measures and best practices known as "hardening" according to NERC -CIP compliancy interfacing with the program PMO and Avangrid management daily.

Ability to work well and cooperate with other team members in a highly sensitive, critical infrastructure environment to facilitate completion of project schedules and tasks.

Experience writing SQL queries, analyzing query performance using query plans and tuning query performance.

Experience in Amag Access Control, FLIR, Milestone, and Agent VI -SavVi / InnoVi Video Analytics technologies.

Monitor occupied/un-occupied internal /external Legacy & Enterprise sites; troubleshoot Video and Access control systems.

Coordinate Pre and Post migration cutovers from construction to completion.

Experience with backups, restores and recovery models.

Experience working with Windows Server, including Active Directory.

Sirius XM Radio Systems Operations Analyst 08/14 – 04/18

Working knowledge in the following software applications: Microsoft Office, Microsoft Windows Operating Systems, Macintosh OSX Operating Systems, Android Mobile Operating Systems, and Apple iOS Mobile Operating Systems.

Constant monitoring of Customer Facing applications, and numerous internal systems

Fielding Tier-1 calls and email requests from the clients’ Call Center/IT Staff

Trouble Ticket Creation/Closure, Problem Documentation, and Tracking Problems to Resolution

Incident Management and Escalation

Incident Notifications to Users and Partners.

Connect Wise Ticketing and Helpdesk, Connect wise Automate remote assistance client, Connect Wise Control remote client, Office 365 Deployment, Service Now, SharePoint.

University of Rochester Clinical Data Manager /Data Coordinator Center of Biodefense /Biostatistics 08/07-07/14

Clinical Data Manager, Coordinator for Flu Study populations collecting & Managing Frozen Blood Sample specimens that are distributed to Private investigators and Labs. Managing raw and process clinical results.

Assist the PI in providing all coordinator functions as designated by the delegation of authority log for the appropriate conduct of the trial. But not limited to: Education of the patient and his/her family in regard to the treatment and possible side effects related to study treatments.

Assists PI in obtaining informed consent and document the informed consent process.

Ensure study protocol adherence, including completion of protocol specific procedures and the completion of protocol specific documents.

Obtain relevant medical information from patient clinic charts/medical records.

Maintain logs/progress reports to track both currently enrolled as well as follow-up participants. Provide protocol specific study documentation required in the management of study patient as per the protocol, federal regulations, and sponsor requirements and as required per company's policy.

Determine data to be collected and develop forms for collecting/summarizing data.

Enter data onto case report forms and/or into computer database as appropriate.

Complete corrections/queries required at audits/monitor visits.

Ensure data integrity and consistency in computer database and written records.

Oversee the procurement of protocol specific subject specimens, i.e., pharmacokinetics, tissue procurement as necessary and ensures it is successfully completed.

Review patient data with the PI to determine patient eligibility for protocol enrollment.

Ensure all eligibility forms are completed and submitted for appropriate review.

Monitor participant adherence to protocol.

Take action to report and correct deviations or other problems.

Verify accuracy of research data and monitor data quality control.

Lenel Systems International Inc. – Digital Video Engineer/ Software Engineer 12/02 – 08/07

Area of Expertise:

Lenel Systems International Inc. Security Access controls Management Training

Biometrics Essentials, Intrusion Detection, Advanced Access Controls, Badge Design, Access Control Hardware CCTV & Digital Video Surveillance, Network Data Securities, Identification Management & Asset Management

ID Credentials, Area Access Controls & Access Panels, HID Readers/Proxy readers, Biometrics Video configuration & Alarm monitoring, IP Cameras, Digital Video & Security Access controls

Provide Hardware / Software Technical support for Digital Video Surveillance systems.

Review and analyze Digital Video Surveillance Applications.

Initiate engineering unit testing of third-party product evaluations.

Provide technical assistance to external resellers and customers, who purchase, install, configure and utilize Lenel OnGuard proprietary software\hardware by means of remote access, phone and email support.

Evaluate and certify new Development and Research technologies.

Support the sales team's Development demo equipment introduced in trade shows around the nation.

University of Rochester –Sr. Communication Analyst/Data Coordinator 06/99-12/02

Managed and coordinated technical assistance for Strong Memorial Hospital and off-site network solutions (Voice, Frame Relay, ATM, IP-VPN and Internet) from receipt to completion. Successfully demonstrated proposal management skills in providing Technical support staff with strategic guidance, facilitated meetings, reviewed and incorporated strategic changes to proposed contracts and managed the documents to completion. Proposals were delivered on time and contained all client requirements. Coordinate upgrade strategies of Wireless Networks and voice telecommunications. Successfully completed projects including the implementation of mobile wireless installations. Monitor high volume network traffic using bandwidth utilization tools and securities.

Nazareth College of Rochester- Network Support /Systems Administrator 03/96-06/00

Provide Helpdesk support for student and faculty users

Configure Firewall securities.

Provide Hardware support for all campus labs (computer and printer installations, software upgrades)

Perform daily backups and plan for disaster recovery

Perform off hours preventive maintenance on network and computer equipment

Manage systems securities including set up and administration of NT client accounts

Configure/administer academic and administrative server (UNIX, NT)

Distribute/assign TCP/IP protocols for WINS, DNS and DHCP clients

Maintain/deploy new technologies to the existing LAN

Install Hardware/Network devices (Routers, Switches, Hubs, Fiber and Copper mediums)

Experience analyzing and creating remediation strategies for vulnerability management programs, security architecture reviews, penetration testing.

Develop Digital Content for Academia on-line learning.

Web application security reviews, and wireless security assessments. Analyze and creating firewall policy rules.

Experience developing security analysis documentation and recommended remediation actions.

Experience analyzing network topologies, security architectures, security solutions, tools, and IT Policies and standards to find gaps between in-place programs and industry best practices.

Proficiency in using various security tools. Familiarity with industry standards such as HIPAA\HiTech, NIST SP-800 series.

Education: St John Fisher College- Obtained coursework credits - pathway for BS Computer Science

Global Critical Infrastructure Security Solutions Experience

Cyber Security Operations, Threat Detection and Response, SOC Modernization Cloud Security, Triage & Troubleshooting, Integration Support,AgentVi/Innovi

Lenel Systems, Onguard Platform Migration /Integration/Support

Security Access controls Management., Biometrics Essentials, Intrusion Detection Commend Intercom-VirtuoSIS,Gun Shot Detection, Shooter Detection Systems

Advanced Access Controls, Badge Design,Barco,Access Control,CCTV & Digital Video Surveillance, Network Data Securities, Identification Management, Asset Management, AMAG Technologies, Symmetry Access Control, Symmetry Complete View Video Management System, Symmetry Edge Network Controllers, Genetec, Aruba.Symmetry SR series hardware.Milestone Systems Video Management Software Milestone Systems, Protect Essential+ XProtect Express Series XProtect Professional Series XProtect Expert XProtect Corporate. ID Credentials, Area Access Controls & Access Panels, HID Readers/Proxy readers, Biometrics Video configuration & Alarm monitoring, IP Cameras, Digital Video Security Access controls, Cyber Security Assistance with complicated deployments, Upgrading existing systems,configuration and validation of installed systems, Infrastructure Security System audits, Active Directory Management, Guard Patrol Management, Intercom Management, Intrusion Management, Muster Management, Threat Level Manager. Workflow Designer Management,XML Open Integration Module Management Web Access Module Management,Symmetry WEB Management Wireless Locks Management, Encrypted Communications Management Digital Video Surveillance Management, Bio metrics Management, Access Controls Management, Intrusion & Fire Integration, Global Distributed Architecture Design.

VSphere, Trend Micro Threat Defense, Hybrid Cloud Securities, Anti Malware solutions physical, cloud workloads, Plurilock-Biotracker Authentication

DarkTrace, CheckPointFirewall, Barco OpSpace/SmartWall, Docker/Kubernetes

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