Customer Service Beverage
Resume:
ROBERT LOWE
SUMMARY
A position where my professional and interpersonal skills are utilized to
promote guest relations and overall sales
SKILLS
Cocktail List Development
Suggestive Selling
Extensive Wine Knowledge
Outstanding Customer Service
Anticipating Guest Needs
Ordering Wine, Beer and Liquor
Strong Organizational Skills
Extensive Spirits Knowledge
Extensive Beer Knowledge
EXPERIENCE
Bartender/Server, Red Lobster; Orlando, FL - 09/2022-08/2024 Maintained full knowledge of bar and menu items and made recommendations Delivered quality food and beverage service to guests in a responsible manner Maintained familiarity with the latest in mixology, bar equipment and sanitation standards
Lead Bartender, Ropewalk Restaurant; Ocean City, MD - 04/2016-07/2022 Delivered quality food and beverage service to guests in a responsible manner Maintained familiarity with the latest mixology, bar equipment and sanitation standards
Maintained bar stocks, replenishing daily as necessary. 22 years bartending experience
Head Bartender/Trainer, Firebirds Restaurant; Gaithersburg, MD - 09/2015-03/2016
Assisted co-workers
Managed new bartenders and help train them to the TIPS, TAM and Serve Safe standards
EDUCATION AND TRAINING
University of Maryland, College Park, MD - Business Management, 2000 Member of Toastmasters Club
TIPS and TAM Certification, Foodservice Management Certification OSHA 30 Certification
Safe Serve Certification
**************@*****.***
5554 Metrowest Blvd #307
Orlando, FL
32811
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