Talent Acquisition Recruiter

Theda Hickman

*****.*********@*****.*** 910-***-**** Spring Lake, NC https://www.linkedin.com/in/theda-hickman-4879a7220/ SUMMARY Seasoned Talent Acquisition Recruiter with 8 years of comprehensive experience in full-cycle recruitment and talent sourcing. Excelled in high-volume placements, achieving an 80% retention rate and a 95% KPI success rate at Concentrix; adept in ATS such as Workday, iCIMS, and ZOHO recruiter. Seeking to leverage robust interviewing, analytics, and relationship-building skills in a Talent Acquisition Recruiter role. WORK EXPERIENCE The Outreach Team Remote

Recruiter (Contract) Oct 2024 - Nov 2024

• Assisted in recruiting a large workforce, meeting the high-volume demand for campaign staff.

• Initiated contact with potential candidates, utilizing cold calling to expand the recruitment pool.

• Conducted interviews, resulting in the hiring of 200 qualified individuals to strengthen the team.

• Leveraged virtual interview techniques to efficiently assess candidate suitability.

• Employed ZOHO and Excel for effective management and tracking of recruitment data.

• Demonstrated multitasking abilities by balancing cold calls with interview management tasks.

• Collaborated with team members to ensure alignment and achievement of recruitment goals.

• Crafted engaging text messages to improve candidate engagement and response rates.

• Completed recruitment objectives, culminating in the successful staffing of campaign needs.

Manpower Group Remote

Recruiter (Contract) Nov 2023 - Feb 2024

• Executed end-to-end recruitment operations, ensuring alignment with HR and department heads to fulfill staffing requirements promptly.

• Fostered effective communication channels with senior management to assess recruitment demands and deliver HR assistance.

• Compiled and presented detailed recruitment analytics, leveraging Applicant Tracking Systems (ATS) including iCIMS and EH2.0 to optimize workforce planning. Search Solutions Group Remote

Recruiter (Contract) Jan 2023 - Apr 2023

• Optimized recruitment procedures, achieving a 40% reduction in time-to-hire and facilitating the onboarding of 75 new employees within a four-month period.

• Established and maintained robust relationships with management and candidates, sourcing an average of 500 candidates weekly through advanced Boolean search techniques.

• Overhauled the interview scheduling process, resulting in an 80% increase in candidate attendance and consistent achievement of weekly interview and job offer targets.

• Compiled and presented detailed recruitment analytics, utilizing Applicant Tracking Systems (ATS) such as Workday and proficiency in Microsoft Office to enhance workforce planning.

• Managed the virtual interview and hiring process for multiple offices, ensuring seamless coordination and execution.

The Judge Group Remote

Technical Recruiter (Contract) Jul 2022 - Nov 2022

• Managed a portfolio of job requisitions, achieving target fill rates within a 30-day timeframe.

• Conducted virtual and phone interviews, utilizing Boolean search techniques to efficiently source qualified candidates.

• Enhanced recruitment strategies by implementing a sponsorship and relocation process to expand the candidate pool.

• Refined candidate pool tracking and reporting methods, improving overall recruitment efficiency.

• Handled 40 or more job requisitions concurrently using Workday software.

• Applied knowledge of sponsorship and relocation packages to negotiate offers effectively.

• Collaborated with hiring managers to align candidate pipeline with job description requirements.

• Oversaw onboarding processes and coordinated the release of equipment to new hires. Next Step Recruiting Remote

Managing Recruiter (Contract) Feb 2022 - Aug 2022

• Oversaw full-cycle recruitment processes to meet staffing requirements for multiple retail and food industry locations in line with company hiring goals.

• Compiled and presented detailed recruitment reports to inform and guide the decision-making of HR teams and hiring managers.

• Managed the recruitment and staffing of two key location launches, resulting in the successful hiring of over 200 employees.

• Compiled and presented detailed recruitment analytics, leveraging Applicant Tracking Systems (ATS) including iCIMS and SmartSheets to optimize workforce planning. S&P Data, LLC Remote

Talent Acquisition Recruiter Mar 2021 - Feb 2022

• Managed the full-cycle recruitment process, ensuring a consistent supply of qualified candidates for diverse roles.

• Conducted virtual interviews, utilizing Boolean search tactics and Microsoft Office skills to enhance candidate evaluation.

• Enhanced interviewing protocols by incorporating PowerPoint presentations and effectively administering ATS like Talent Nest and iCIMS for streamlined tracking and reporting.

• Analyzed and reported recruitment metrics, applying ATS such as TalentNest and Microsoft Office tools to improve workforce planning. Concentrix Remote

Senior Talent Recruiter / SME Aug 2015 - Dec 2021

• Managed full-cycle recruiting operations, resulting in an average of 240 successful candidate placements weekly.

• Facilitated a seamless transition for 1,500 individuals to remote work settings, ensuring consistent operational continuity.

• Achieved an 80% retention rate alongside a 95% rate of meeting key performance indicators.

• Developed and implemented a customized hiring process tailored to regional requirements in Canada, improving recruitment effectiveness.

• Created and introduced a comprehensive onboarding and training presentation, later implemented company-wide.

• Acted as a subject matter expert on client-specific processes and policies.

• Supervised and provided leadership to a dedicated team of three recruiters.

• Coordinated and conducted virtual onboarding sessions to acclimate new hires to the company.

• Managed onboarding logistics, including offer letter issuance, equipment verification, and background checks.

• Provided support in various hiring initiatives, including chat support, special audits, and cross-recruitment for multiple clients.

SKILLS Customer Service Experience • Proficient in Microsoft 365 • Exceptional Organizational Skills • Detail-Oriented • Comfortable With Working Remotely • IT Desk Support Knowledge • Strong Customer Relationship Management • Effective Written and Communication Skills • Advanced Soft Skills • Proficient in Workday • iCIMS • Taleo

• Phenom • Boolean • Talent Nest • Teams • Google Meet • Zoom • Tawk • Calendly

• Exceptional Organization Skills • Situational Analytical Skills • Data Analytical Skills

• Candidate Sourcing • Applicant Tracking Systems (ATS) Proficiency • Interviewing Techniques • Relationship Building • Multitasking • Applicant Tracking Systems (ATS) • Employment Law Knowledge • Negotiation

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