Human Resources Employee Relations

Audrey Washington

Lathrop, CA ***** ******.**************@*****.*** www.linkedin.com/in/audrey-w-a8278796 510-***-****

Human Resources Professional

Human Resources Manager with 15+ years of experience in driving HR strategy, labor relations, employee discipline, and protected leave administration. Adept at advising and collaborating and coaching leaders of staff to develop and implement effective HR policies and procedures, ensuring compliance and promoting a positive workplace culture enhancing employee engagement, and resolving complex employee relations issues. Skilled in leveraging HRMS, including PeopleSoft and workday, to optimize HR operations and deliver data-driven insights for strategic decision-making. Seeking to leverage expertise to support and grow HR functions within a dynamic organization.

Core Competencies:

Talent Acquisition

Data Analysis and reporting

Protected Leave Administration

Benefits Administration

Compliance and Regulatory knowledge

Investigations (Union Non-Union)

Leadership and Team Collaboration

Diversity & Inclusion

Regulatory/Policy Compliance

Training & Development

Professional Experience

11/2025-Present AKLU Staffing- Contract Position

Team Lead- PALS Team

Lead and manage a team of 15 financial professionals, overseeing daily operations and ensuring alignment with Discover's objectives.

Develop and implement process improvements reducing project timelines and operational costs.

Mentor and coach team members, fostering a culture of continuous learning and professional development within the financial services domain.

Collaborate with cross-functional teams to deliver complex financial projects, meeting all deadlines and quality standards.

Utilize data-driven insights to make strategic decisions, enhancing team performance and customer satisfaction in financial operations.

11/2023-04/2024 Top Talent (Retail, Agriculture)- Contract position

HR Business Partner

Partner with senior leadership to align HR strategies with business objectives, resulting in a 15% increase in overall employee productivity.

Provide expert guidance on talent management, workforce planning, and succession planning, ensuring the organization’s future talent needs are met.

Lead employee relations efforts, resolving complex issues and enhancing workplace culture, leading to a 20% reduction in turnover.

Collaborate with cross-functional teams to drive organizational development initiatives, including restructuring and change management.

Utilize HRIS systems to analyze HR metrics and provide data-driven recommendations that inform business decisions and improve HR processes.

11/2021-08/2023 NEOTech Manufacturing (Electro-Mechanical Manufacturing)

Human Resource Manager

Managed HR functions for a mid-sized organization, focusing on employee relations, policy development, and data-driven decision-making.

Conducted comprehensive data analysis to identify trends and inform strategic HR decisions, leading to a 15% reduction in turnover.

Collaborated with cross-functional teams to roll out new HR initiatives, including a revamped employee onboarding program that increased retention rates by 10%.

Played a key role in the successful implementation of a new HRMS, improving payroll accuracy and reducing processing time by 25%.

02/2020-02/2023 Alta Bates Summit Medical Center (Healthcare)

Human Resource Business Partner

Supported multiple business units in achieving their goals by providing HR expertise in areas such as performance management, employee relations, and talent development.

Developed and implemented HR policies and programs that aligned with business objectives, resulting in a 10% improvement in employee engagement scores.

Facilitated leadership development programs, coaching managers to enhance their people management skills and drive team performance.

Played a key role in executing change management initiatives during a major organizational transformation (COVID), ensuring smooth transitions and minimal disruption to business.

Analyzed HR data to identify trends and provide insights that guided strategic HR planning and decision-making.

12/2016-01/2020 Top Talent Solutions (Staffing Agency)

HR Manager

Industries served Public Sector, Automotive Healthcare, Biotech, Manufacturing, Hospitality, Construction

•Managed HR operations for a mid-sized organization, with a focus on employee relations, compliance, and talent acquisition.

•Advised managers on employee relations issues, Conducted investigations leading to consistent application of policies and a significant reduction in grievances.

•Led the recruitment and onboarding process for key roles, improving the quality of hires and reducing time-to-fill by 25%.

•Assisted in Implementation of HRIS system to ensure new modules of performance management and recruiting system, resulting in more accurate appraisals increased hiring and better alignment with business goals.

•Spearheaded diversity and inclusion initiatives, increasing workforce diversity by 15% over two years.

•Management of protected leave programs,

05/2007-08/2016 AR Consulting (HR PEO)

HR Manager/Business Partner

•Manage HR services for a portfolio of clients, ensuring the delivery of comprehensive HR solutions, including employee relations, benefits administration, and compliance.

•Provide expert advice to client managers on complex HR issues, helping them navigate employee relations, performance management, protected leaves, and disciplinary actions.

•Oversee the administration of employee benefits programs, including health insurance, retirement plans, and workers' compensation, ensuring timely and accurate processing.

•Lead client onboarding processes, including the setup of HR systems, payroll, and benefits, ensuring a seamless transition for new clients.

•Conduct regular HR audits for clients to ensure compliance with federal, state, and local labor laws, minimizing risks and avoiding penalties.

•Utilize HR technology platforms to streamline HR processes, reports, improve efficiency, and enhance the client experience.

Education

Master of Science in Human Resources Management

Trident University, Cypress, CA

2019 Graduated with Honors,

Bachelor of Arts in Business Administration

DeVry University, Fremont, CA

2008

Technical Skills

HRMS: PeopleSoft, Workday

Data Analysis: Excel, SPSS

Payroll Systems: ADP, Paychex

Microsoft Office Suite: Word, Excel, PowerPoint

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