Customer Service Urgent Care
Resume:
MEYOSHA JACKSON
Midwest City, OK 73110
***************@*****.***
Dedicated, versatile, professional who is detail oriented; transcendent abilities in customer service, communication both written and verbal. Seeking a position within an organization, which will allow me to demonstrate my skills, abilities, education and present an opportunity for growth. Authorized to work in the US for any employer
WORK EXPERIENCE
OU Emergency/Urgent Care (Intuitive Health)
• Checking Patients in and out for UC/Emergency needs
• Checking in/out Patients for CT scans
• Insuring active insurance through HCP Portal
• Customer Service
• Collecting co-pays for services
• Scanning information for patients and medical records
• Answering phone calls and transferring them where they belong Just kids' pediatrics March 2021 to June 2022
• Check in and check out patients
• Scheduling patient appointments
• Accessing immunizations through OSIIS
• Accessing med insurance through HCP Portal
January 2020 to March 2021
First med urgent care
• Triage patients
• Count medicine
• Check vitals
• Give injections
• Present good customer service
• Give and receive report
• Check in and check out patients
• Assist with sutures
Health Unit Coordinator
OU CHILDREN'S PHYSICIANS - Oklahoma City, OK August 2018 to January 2020
• Check in patients on the floor, admit and discharge patients. Faxing orders per physicians. Transferring calls to where they go and validating parking
.
Business Administration
Oklahoma Sheriff Department
2004 to 2018
Detention Administrator and Warrants
• Responsible for issuing and erasing warrants
MEYOSHA JACKSON
605 E Frolic Dr.
Midwest City, OK 73110
***************@*****.***
• Prepared profiles and warrant sweeps
• Maintained books for numerous judges
• Court detail and court run to pick up warrants
• Communicated with police officers from front desk via radio
• Finger prints and background clearance for fire arm licensing Assistant to the DON CNA / MAT
Meadow lakes Assisted Living - Oklahoma City, OK January 2012 to November 2013 Responsible for making sure all shifts are covered. Assisting Residents in daily living. Making sure all medication is ordered and in the facility. Maintaining accurate medical charts and following HIPPA guidelines. Assisting in decision making as far as hiring firing and discipline . Assuring that all end of the month incident reports are complete. Faxing over physician orders to the attending doctors office to make sure no changes in medication orders.
Business Administration
H&R Block - Oklahoma City, OK January 2002 to April 2012
• Responsible for preparing tax returns for over 150+ clients
• Typed forms
• Word processing
• Assisted clients in understanding the process of their returns • Data entry
• Performed general PC administration • Customer Service Executive Director's Assistant; Front Desk Operator Public Innebriate Alternative
September 2006 to November 2010
Oklahoma City, OK
• Provide high-level administrative support to the Executive Director
• Perform a variety of key functions, addressing inquiries of current and potential clients, communicating with all departments regarding initiatives, and maintaining client database. Developed spreadsheets to improve and inform quality and risk-assessment initiatives. Prepare meeting agendas and carefully monitor all action items.
• Reduced and maintained company spending expenses
• Managed 1.5 million dollar account
• Responsible for accounts payable and accounts receivable
• Responsible for computing payroll, benefit enrollment, and orientation for new and existing employees.
• Typing forms
• Processing and registration
• Maintained records on each individual
• Performed general PC administration
MEYOSHA JACKSON
605 E Frolic Dr.
Midwest City, OK 73110
***************@*****.***
• Served as party responsible for monitoring and assisting over 20 alcoholic patients in the process of them becoming sober
Administrative Assistant-Oklahoma City
University Hospital Emergency
2000 to 2001
• Responsible for administrative procedures and processing for over 1,000 patients • Word processing
• Processed and maintained client charts
• Medical records and filing systems
• Data Entry
• Admitting patients
Child Support Enforcement Clerk
1998 to 1999
over 1,000 cases
• Responsible for answering 12-line switch board
• Assisted clients with cases
• Data Entry
• Collected data concerning the welfare of children
• Maintained time sheets • Customer Service
EDUCATION
High school or equivalent in Education/Skills and Abilities Texas Community Junior College
1994
High school diploma in Clinical Medical
Wright Business College
High school diploma
Lincoln Prep High School - Lincoln SKILLS
• Front Office (10+ years)
• Front Desk (10+ years)
• Hospital (5 years)
• Phone Etiquette (10+ years)
• Customer Service (10+ years)
• Hospital Experience (5 years)
• Office Administration (10+ years)
• HIPAA (10+ years)
• Tax Experience (9 years)
• Word Processing (10+ years)
• Data Collection (10+ years)
• Transcription
• Insurance Verification (10+ years)
• Medical Records (10+ years)
• Medical Terminology (10+ years)
• Employee Orientation (5 years)
MEYOSHA JACKSON
605 E Frolic Dr.
Midwest City, OK 73110
***************@*****.***
• Medical Billing (10+ years)
• Medical Office Experience (10+ years)
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