It Support Security Clearance

JUSTIN WILLIAMS

Menifee, CA ***** 713-***-**** ******.*.***********@*****.*** linkedin.com/in/justindwilliams88 PROFESSIONAL SUMMARY

Transitioning from healthcare to IT/Cybersecurity, offering 14 years of Navy leadership with an Active Secret Security Clearance. Skilled in team leadership, risk management, and exceeding expectations, bringing adaptability and a strong work ethic. Eager to contribute to innovative organizations, leveraging diverse experience and cybersecurity aspirations.

SKILLS

• Data Analysis Management

• Leadership Decision Making

• Attention to Detail Problem Solving

• Training and Development

• Customer Service Excellent Written and Verbal Communication Flexibility

• TECHNICAL COMPETENCIES: Software: Microsoft Office Suite 365 Operating Systems: Mac / Windows / Linux

EDUCATION CERTIFICATIONS

Splunk Knowledge Manager 101 Certificate Splunk February 2024 Security Operations Center (SOC) Certificate CISCO January 2024 Security+ Certificate CompTIA November 2023

Healthcare IT Support Certificate John Hopkins University November 2023 Google Cybersecurity Professional Certificate Google November 2023 Bachelor of Science, Computer Networks and Cybersecurity University of Maryland Global Campus, Adelphi, MD GPA 2.91 August 2023

PROFESSIONAL EXPERIENCE

DT Professional Services LLC. – Norco, CA - Data Management Technician May 2023 – July 2024

• Successfully orchestrated the secure transfer of 29.84 TB of classified and unclassified data across both Windows and Linux operating systems, guaranteeing punctual and dependable transmission.

• Oversaw the meticulous handling of 2,407,551 classified files and 163 hard drives, coordinating their receipt, verification, packaging, and nationwide distribution to Department of the Navy and Defense analysts and contractors with precision and efficiency.

• Efficiently resolved hardware, software, and data-related issues, achieving 99.9% uptime for 1,200+ users. Provided seamless IT support across Windows, OSX, and mobile platforms, leveraging Office 365 and Active Directory expertise. Met or exceeded with custom Microsoft SharePoint ticketing system.

• In-depth knowledge of setting up and managing user permissions, ensuring data integrity and security. United States Navy – Various Locations - Clinic Supervisor September 2021 – October 2022

• Led a patient care team and delivered clinical services to over 400 patients annually using an excellent bedside manner, strong communication skills, medical knowledge, and technical skills while ensuring 100% adherence to HIPAA/PHI requirements.

• Successfully integrated 5,376 military Electronic Health Record systems, enhancing interoperability, and streamlining medical data access.

• Effectively oversaw the complete lifecycle of IT tickets within the ServiceNow system, from placement to triage and closure, guaranteeing swift and efficient resolution of SLA targets. Operations Manager March 2021-September 2021

• Mentored 28 junior Sailors and Marines in the assemblage of $28M of medical supplies and equipment to support 123 units throughout Southern California and Arizona.

• Worked closely with 42 representatives of the medical and IT teams, facilitating communication, and ensuring IT solutions were tailored to the unique needs of the healthcare sector.

• Leveraged extensive medical knowledge to bridge the gap between healthcare and IT, ensuring that technological solutions effectively met medical needs.

• Improved warehouse forklift capabilities with 18 new licensed operators and 7 permit operators with 348 operating hours with zero mishaps.

• Developed and implemented an extensive plan to install and ensure operational readiness for over 24 surgical and clinical units within a short time frame (4 days), improving mission readiness from below 80% to above 95%.

Instructor August 2018 – March 2021

• Delivered 3,000 hours of didactic and practical skills application training to 3,400 new accession Sailors annually.

• Conducted 30 hours of Joint Service Instructor Performance Assessments that enforced quality assurance standards for 16,500 students and graduates across 49 different education programs.

• Supervised 5 Senior Leaders and 8 subordinates as the Basic Life Support Training Site Facilitator, certifying over 1,400 students in Basic Life Support on behalf of the American Red Cross.

• Facilitated the course completion of Tactical Combat Casualty Care for 900 students to help enhance knowledge in battlefield trauma and increase casualty survival.

• Stayed updated with the latest IT trends and technologies, ensuring the military's health IT systems remained cutting-edge and efficient.

Command Secretary Inspector January 2015 – July 2018

• Managed SharePoint operations at Camp Lejeune for over 10,000 users, overseeing performance optimization, user accessibility enhancements, and system security management.

• Proficiency in customizing and designing workflows, forms, and site aesthetics using SharePoint Designer.

• Developed and implemented 4 new Navy occupational exams, increasing the qualification index by 28% across 25 commands.

• Selected as Health Records Inspector, conducting 23 inspections for 14,000 personnel, ensuring mission readiness.

• Prepared medical teams and equipment for 15 missions in 8 countries, supporting U.S. operations in Europe and Africa.

• Oversaw safety of 1,500 military personnel during 25 live-fire ranges on 2 continents.

• Established and executed a plan for 100% medical and dental readiness, administering vaccinations, health assessments, and appointments for over 1,200 Marines and Sailors. Job Related Training:

Understanding Basic SQL Syntax Project - July 2024 Vulnerability Scanning with Nmap: Network Scanning Project - April 2024 Command Line in Linux Project - November 2023

Specialized Military Training:

Advanced Leader Development Course (ALDC) - February 2020 Master Training Specialist – December 2019

Intermediate Leader Development Course (ILDC) – November 2019 Navy Instructor Training Course – July 2018

NOTABLE AWARDS

Navy Commendation Medal

Joint Service Achievement Medal

Navy Achievement Medal (2)

Good Conduct Medal (4)

Afghanistan Campaign Medal

Global War on Terrorism Expeditionary Medal

Global War on Terrorism Service Medal

Humanitarian Service Medal

Flag Letter of Commendation (2)

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