Chief Operating Officer

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GANESAN SUBRAMANINAN

CHIEF OPERATING OFFICER

Marketing & Sales Strategist Strategic Top Management Marketing & Communication Customer Success, Services Operations BFSI, Investing, &Trading Project

Management Supply Chain Campaign Management

Performance Marketer Key Account Manager

B2B Sales - B2C Sales

Chennai – 600 094

Email: ***********@*****.***

Willing to relocate to PAN INDIA or GLOBAL

Professional Summary:

Visionary Chief Operating Officer with a distinguished career orchestrating operational overhauls that have propelled process efficiency by 40%, expanded global revenue by 25%, and significantly reduced carbon footprints. Adept at leading strategic mergers and leveraging data analytics, resulting in a 20% market share increase and enhanced customer satisfaction. Proven expertise in driving digital transformations and navigating high-stakes negotiations, delivering substantial cost savings and fostering a resilient, innovative workforce during times of crisis.

Focused executive with 23 years of experience finding new ways to increase revenue and margins. Maintain efficient and smooth software operations by providing effective leadership and team management at all levels. Responsible and detail-oriented Manager of Internal Audits with experience supervising weekly audits and ensuring stores follow state and federal regulations. Dedicated to maximizing profits through a variety of business strategies. Expert in fiscal budgeting and forecasting. Expert in fiscal budgeting and forecasting. Ten years of strategic COO experience leading and overseeing B2B, B2C, and B2G business activities. Chief Operating Officer is a well-organized [Job Title] who is well-known for successfully managing turnaround projects. Prepared to contribute 23 years of in-depth experience to help companies meet its objectives.

Chief Operating Officer is a multi-talented role who is consistently rewarded for planning and operational improvements. Dedicated to developing and maintaining client relationships in order to make auditing processes easier. Accountant with 4+ years of corporate tax analysis experience. World-class leader with a ground-breaking approach and a track record of turning around underperforming businesses and achieving industry-leading results. Designing efficient quality control procedures and maintaining sound internal controls are skills that this

resourceful accounting professional excels at.

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Tax accounting specialist with a strong analytical background and a track record of working quickly and accurately under pressure.

Dedicated COO with management experience and a willingness to take on additional responsibilities in order to meet tight deadlines. By effectively determining and meeting customer needs, implementing price models, and optimizing inventory

control procedures, the network is expanded.

Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the B2B business. Accountant with 4+ years of experience successfully maintaining accurate accounting data for large- Scale financial organizations. Capable of motivating and leading people to achieve their full potential.

Work Experience:

Chief Operating Officer

Voyzon Aerospace Pvt. Ltd., Dec 2023 to Present

Bengaluru, IN

Served as Chief Technology Officer for a leading international software development company, overseeing all aspects of technology operations.

Developed, implemented, and managed complex technology strategies for a diverse range of projects.

Led a team of over 30 highly skilled engineers and technical professionals.

Spearheaded numerous successful multi-million-dollar IT projects.

Established and maintained key vendor relationships, ensuring quality and timeliness of services.

Facilitated the successful integration of multiple software applications into a single unified platform.

Developed innovative solutions to solve complex technical problems.

Developed, implemented, and managed technical policies, procedures, and best practices.

Successfully managed large-scale projects on time and within budget.

Mentored and provided technical guidance to junior and mid-level engineers. CO-Founder & COO – Process Excellence & Compliance Secure IT Simply Technology Services – Aug 2018 to Nov 2023 Chennai, IN Drove 180+ employees in a consumer electronics company to grow revenue from $200M to $500M in 9 Years. Managed operations, marketing, production, research, and development.

Assisted in the preparation of financial statements and budgets.

Proficient in data entry and document management systems.

Experienced of using technology to enhance student learning.

Administered medications, monitored vital signs, and provided wound care for patients.

Exceeded customer service expectations by going above and beyond to ensure customer satisfaction.

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Developed and maintained software solutions in accordance with coding standards and best practices.

Demonstrated excellent customer service and problem-solving skills while managing the front desk at ABC Company.

Utilized inventory management systems to track and restock supplies.

Successfully negotiated complex deals with customers to close sales and exceed revenue targets.

Demonstrated expertise in legal research and writing, and presented oral arguments in court. Vice President – Business Development, Sales & Marketing– B2B & B2C – SaaS Landmark Group, Bengaluru NA, IN June 2009 to July 2018 Dynamic Business Development Manager with a robust history of driving expansion and skyrocketing s sales across diverse markets. Proven expertise in elevating market share by 40%, securing pivotal contracts with Fortune 500 companies, and spearheading innovative strategies that have led to a 150% surge in lead generation and a 25% uptick in annual revenue. Adept at cultivating strategic partnerships, optimizing sales processes through CRM adoption, and fostering a data-driven culture, consistently enhancing customer lifetime value and accelerating company growth.

Developed and maintained internal controls to ensure the accuracy and reliability of financial data.

Well-versed in problem-solving, decision-making and conflict resolution.

Developed a student-cantered classroom management system.

Developed and maintained unit tests to ensure the quality of code.

Effectively managed a multi-line switchboard system.

Participated in research projects to develop evidence-based protocols for patient care.

Handled customer inquiries via phone, email, and live chat in a professional and courteous manner.

Utilized a consultative sales approach to identify customer needs, develop solutions and closedeals.

Assisted bar and wait staff in supporting front of house operations. Advised clients on legal rights, liabilities, and obligations in matters of family law, business law, and employment law.

Operations Manager – Business Development & Technical IT Recruiter – US Healthcare Siemens Information Processing Services Pvt. Ltd., Chennai, TN, IN, Dec 2001 to May 2009 Highly accomplished Operations Manager with 8 years of experience leading teams to achieve exceptional results. Proven track record in reducing costs by 10%, improving productivity by 25%, increasing customer satisfaction scores by 20%. Exceptional skills in inventory management, supply chain optimization, and safety programs, with a strong commitment to driving operational excellence and achieving business objectives

Developed and maintained internal controls to ensure the accuracy and reliability of financial data.

Experienced in creating and updating office policies and procedures.

Maintained an organized and clean reception area.

Developed strategies and implemented tactics to resolve legal disputes. 4

Developed a comprehensive sales strategy to close deals with new clients, resulting in increased revenue by 25%.

Attended professional development workshops to stay up-to-date on educational trends.

Demonstrated strong interpersonal skills by building relationships with customers and providing excellent customer service.

Promoted the establishment through word of mouth and social media marketing.

Utilized version control systems including Git, SVN, and Mercurial to manage development projects.

Developed and implemented quality improvement initiatives to improve patient outcomes. EDUCATIONAL QUALIFICATION:

Master of Computer Application n

Computer and Information Science

Madurai Kamaraj University Madurai, TN Apr 2001

Bachelor of Computer Science

Computer and Information Sciences

The M.D.T. Hindu College Tirunelveli, IN Apr 1996 SOFT SKILLS:

Leadership and Team Management

Communication and Presentation Skills

Collaboration and Cross-Functional Coordination

problem Solving and Critical Thinking

Adaptability and Flexibility Time Management and Prioritization

Decision Making and Strategic Planning

Conflict Resolution and Negotiation

Emotional Intelligence and Relationship Building

Analytical and Data-Driven Thinking

Innovation and Change Management

Financial Acumen and Business Acumen

Strategic Planning & Execution

Operational Efficiency Improvement

Lean Management & Process Optimization

International Business Expansion

Sustainability Initiatives & Corporate Social Responsibility

Merger & Acquisition Integration

Data Analytics & Business Intelligence

Talent Acquisition & Retention Strategies

Change Management

Remote Workforce Management

Supply Chain Optimization & Contract Negotiation

Digital Transformation & Technology Implementation

Financial Acumen & Profit Maximization

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Customer Satisfaction & Retention

Leadership & Team Building

Project Management

Regulatory Compliance & Risk Management

Communication & Interpersonal Skills

Innovation Management

Decision Making & Problem Solving

Inventory management

Team management

Coaching and performance management

Cross-functional collaboration

Supply chain optimization

Budget management

Financial planning

Customer service training

Quality control

ERP system implementation

Process improvement

Time management

Strategic planning

Project management

Data analysis

Risk management

Vendor management

Change management

Lean Six Sigma

Prospecting

Account Management

Sales Strategy

Consultative Selling

Go-To-Market Strategy

Sales Strategy

Sales Management

Revenue Growth

Team Leadership

Strategic Planning

Cross-functional Collaboration

Customer Acquisition

Negotiation

Business Development

STRENGTHS:

Leadership

Led the successful migration of a company's entire infrastructure to AWS resulting in a 40% reduction in operational costs.

Organization

Implemented Scrum methodologies resulting in a 90% increase in team productivity and timely product delivery. Creativity

Developed a product roadmap that leveraged emerging technologies resulting in a 60% increase in monthly recurring revenue.

Sales Growth

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Achieved 30% YoY growth in revenue through targeted prospecting and effective account management. Collaboration

Collaborated with cross-functional teams to deliver innovative solutions that meet clients' needs. Attention to Detail

Ensured contract details were accurately documented and executed to ensure successful project delivery Achievements:

Launching New Product

Led the successful launch of a new digital product, resulting in a 20% increase in revenue. Client Retention

Maintained strong relationships with key clients, resulting in a 95% client retention rate. Team Development

Built and developed high-performing sales teams, with multiple team members promoted to leadership positions within the organization.

Key Account Expansion

Successfully expanded key accounts, resulting in a 50% increase in annual revenue ADDITIONAL DETAILS:

Activities: Rotary District 3212

Website: http://www.rid3212.in

Rotary is an organization of business, professional and community leaders united worldwide who provide humanitarian service, encourage high ethical standards in all vocations, and help build goodwill and peace in the world. In more than 200 countries worldwide, approximately 1.2 million Rotarians belong to more than 34,000 Rotary clubs. Rotary club membership represents a cross-section of the community's business and professional men and women, as well as community leaders. The world's Rotary clubs meet weekly and are non-political, nonreligious, and open to all cultures, races, and creeds. PROJECT WEB LINKS AND SOCIAL LINKS:

LinkedIn URL: http://www.linkedin.com/in/ganesan-subramanian-53877386 1. Website: http://www/kingsschools.in

Kings Schools ERP transforms schools into smart schools, the preferred choice for new age schools. Kings Schools ERP is one of the most user-friendly School Management ERP software that helps in connecting the students, teachers, and parents on a single platform. It is a one-stop solution for all the school requirements to automate the data and make school management a hassle- free process. Quick communication, flawless administration, and transparent operations are some of the highlights of Kings Schools ERP that rank your school on top of the list of smart schools. This complete automated school management software is the right solution to all your problems, whetherit is the admission process, attendance management, fee management, examination records, library management, salary management, transport management, or timetable management As school staff and teachers get more occupied with their routine work, they hardly get time to focus on the 7

student's academics. Implementing a school management software lets you save your time and carry out school tasks like a pro.

Educational Institutions play an important role in our society. They help youth to realize their dreams and contribute to the nation. Same as institutions, schools are also accountable for student growth as they help to develop various skills and nurturing self-confidence. But, nowadays educational organizations get complicated day by day. With the increasing number of courses and activities, the students get incurred more and thus, making it hard for them to manage all operations.

So, School Management software can take this challenge to manage the exams. Teachers just need to post the results and grade, the system will calculate the grading of all aspects and provides the result report without any error. It stores everything in a single database that can be viewed by the parents. Enhance Productivity

If all things get done efficiently, it improves productivity and leads to success. With a school management platform, accountants can rapidly access details from other departments and form a complete report within a minute. Teachers and faculty can submit their leave request digitally. Meanwhile, students can view their assignments, modules and compare progress reports to work on grey areas from the comfort of their zone. Administration can glance into their inventory and stock and make instant decisions without checking physically.

n general, we can say everyone in school will observe a significant increase in their productivity. Running management software at the back-end will enable you to work with full confidence and motivation. Your information will be reliable and updated; thus concentrate on other main concerns of the school to increase your ROI and reputation.

Wrapping Up

In today’s era, applications are the best source of business value for any organization. So, maximize your teacher time to spend more time on students’ growth and education with School Management Software. Depending on your school needs, it can be customized and configured in a way that saves your time, money and influence your productivity, students’ performance, and profitability and parents’ engagement in children’s school life. 2. Website: http://www.dru.care

Drucare is a Healthcare IT company that is building a cloud-based ecosystem encompassing end to end solution for both care-providers and care-takers. We want care-providers to succeed and at the same time provide holistic care. We believe that it's been a long time since anyone has taken a holistic look at Healthcare IT and thought about how they could build a platform that helps care-providers meet today's patients demands. Even longer, since anybody tried to make it a fascinating experience. Longer still, since anyone has succeeded. We're going to change that. We are always thrilled to share our Creativity and innovation. As well as developing a world- leading product, we believe that our culture is world- leading too! We balance super hard work with having a lot of fun. Who wouldn't? Our Goal is to build a product that is best, solutions that are exceptional and service that is inspirational. Create that is conceptually interesting and visually stunning. We work towards a belief that process and collaboration should be exciting and meaningful to use. Our mission at Drucare is to make Healthcare IT more economical to use and user friendly. We are building a Healthcare ecosystem, leaving no 7

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stone unturned, to make it available to as many users as possible by bringing in BYOD, SaaS and other buzzwords to practical use

A new chapter has begun!

Specialties:

Healthcare IT, Hospital management, Cloud Technologies, Pharmacy Management, Practice Management, Telehealth, Interoperability standards, HL7 FHIR, Laboratory Management, Patient Portal, Patient Engagement, Optical Store Management, SaaS Healthcare Platform, Clinic Management, ICD, SNOMED, LOINC, e-Prescription, Doctor Appointment Management, Hospital Inventory Management, Hospital Ward Management, Patient Satisfaction, Artificial Intelligence, Machine Learning, IOT, SaaS, EHR, Electronic Health Record, Health Management Software, Pharmacy Software, and Hospital Software. Drucare Private Limited is an unlisted private company incorporated on 10 May, 2016. It is classified as a private limited company and is located in Guntur, Andhra Pradesh. It's authorized share capital is INR 8.00 cr and the total paid-up capital is INR 6.00 cr. Drucare Private Limited's operating revenues range is Under INR 1 cr for the financial year ending on 31 March, 2020. It's EBITDA has decreased by -4,872.50 % over the previous year. At the same time, it's book net worth has increased by 16.17 %. Other performance and liquidity ratios are available here. Here is a summary of financial information of DRUCARE PRIVATE LIMITED for the financial year ending on 31 March, 2020.

Revenue / turnover of DRUCARE PRIVATE LIMITED is Under INR 1 cr.

Net worth of the company has increased by 16.17 %

EBITDA of the company has decreased by -4,872.50 %

Total assets of the company have increased by 27.44 %

Liabilities of the company has increased by 79.10 %

The current status of Drucare Private Limited is – Active 3. Website: http://www.bookmyshow.com

Launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt. Ltd (founded in 1999), is India's leading entertainment destination and the one-stop-shop for every out-of-home entertainment need. The firm is present in over 650 towns and cities in India and works with partners across the industry to provide unmatched entertainment experiences to millions of customers. Over the years, the company has evolved from a purely online ticketing platform for movies across 6,000 screens to end-to-end management of live entertainment events including music concerts, live performances, theatricals, sports, and more, all accomplished at par with global standards. Some of the key properties that BookMyShow has brought to its markets over the past few years include U2’s The Joshua Tree Tour, A’s debut games in India, Disney’s Aladdin, Cirque du Soleil BAZZAR as also international artists such as Coldplay, Ed Sheeran, Justin Bieber to name a few.

BookMyShow has also built India’s largest organic reviews and ratings engine for movies and has driven technology innovations, such as the m-ticket and Movie Mode, impacting tens of millions of users and the industry at large. With continued support from investors including TPG Growth, Stripes Group, Elevation Capital (formerly SAIF Partners), Accel, and Network18, BookMyShow is invested in providing the best user 9

experience, whether on-ground or online.

Demonstrating category leadership, BookMyShow has grown beyond India with operations in Dubai, Indonesia, Sri Lanka, and Singapore amongst others. The Mumbai-headquartered company counts Ticket Green, Identifier, Masti Tickets, Town script, and Burp amongst its key investments in the sector. BookMyShow is also committed to society at large, by way of its charity initiative BookASmile, which provides entertainment experiences to the underprivileged. For more information, please visit www.bookmyshow.com. BookMyShow is a popular online ticketing platform that allows users to book movie tickets, event tickets, and other entertainment shows. Here are some details about BookMyShow revenue model as of 2024:

BookMyShow is a well-known platform in India for booking movie tickets, event tickets, and other entertainment-related services. As a business in the entertainment industry, BookMyShow can significantly benefit from digital marketing to promote its services and reach a broader audience.

BookMyShow deals with PVR/INOX, each ticket booked they take for local multiplexes/cinemas/theatres they charge as these theatres don’t have such a strong online presence or subscriber base.

BookMyShow doesn’t charge anything for tickets of multiplexes like INOX/PVR for the time being, as they are just consolidating their user base and that was the only way these big multiplexes will work with BookMyShow.

As the user base keeps on growing and becoming more loyal to BookMyShow i.e. BookMyShow becomes the go-to service for ticket booking they may start collecting a service fee from these multiplexes for each transaction. BookMyShow earns a commission on every ticket sold through its platform. The commission rates vary depending on the type of event, venue, and location. The future of digital marketing is undeniably bright, with businesses increasingly relying on online strategies to connect with their target audience. If you’re eager to embark on a career in this dynamic field, the School of digital Marketing is your ideal destination. With Digital Marketing courses in Pune, they offer comprehensive digital marketing courses designed to equip you with the latest industry insights and skills. What sets them apart is their commitment to helping students secure job placements through 100% job assistance, as well as their focus on Google certifications.

BookMyShow charges a convenience fee from customers for booking tickets online. This fee is a percentage of the ticket price and covers the cost of using the platform. Digital marketing jobs are in high demand, as businesses recognize the vital role of online presence in today’s competitive landscape. This trend is driven by the need for skilled professionals who can navigate the dynamic world of digital advertising, SEO, and social media to help companies succeed in the digital age. If you’re eager to embark on a career in this dynamic field, the School of Digital Marketing is your ideal destination. BookMyShow charges internet handling fees to cover the costs associated with processing online ticket sales. This includes the fees charged by payment gateways, the infrastructure required to manage the online booking system, and other operational expenses. Internet handling fees are a common practice among online ticketing platforms to offset the overhead costs of providing a convenient digital booking experience for customers. The specific fee amount may vary depending on factors like ticket price, location, and event type. Many ticketing companies see the internet handling fee as a necessary charge to sustain their digital services and maintain a viable business model.

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BookMyShow generates revenue by advertising products and services on its platform. Advertisers pay BookMyShow to display their ads to its large user base. Corporate bookings:

BookMyShow offers corporate booking services for companies, which include group bookings, bulk ticket purchases, and event management services. BookMyShow earns revenue from the service fees charged for these services.

Digital marketing salaries vary widely depending on experience, location, and specific roles. Entry-level Positions typically start around 1.2 Lakhs to 1.5 Lakhs per year. If you’re eager to embark on a career in this dynamic field, the School of Digital Marketing is your ideal destination. Partnership revenue:

BookMyShow partners with various event organizers, movie theatres, and sports teams to sell them tickets. In return, BookMyShow earns a percentage of the ticket sales revenue generated through its platform. Subscription revenue:

BookMyShow offers a subscription service called “BookMyShow Superstar” that provides benefits like zero convenience fees, early access to tickets, and other exclusive offers. Users pay a subscription fee for this service, which adds to the company’s revenue.

Value-added services:

BookMyShow offers value-added services like seat selection, food and beverage orders, and merchandise sales. The company earns revenue from these services.

Data analytics:

BookMyShow collects user data and uses it to provide insights and analytics to event organizers and brands. This service generates revenue for the company.

Overall, BookMyShow revenue model is based on earning a commission on ticket sales, charging convenience fees, and offering value-added services to customers. The company also earns revenue from advertising, corporate bookings, partnerships, and subscription services. Whether you are a business owner or marketer, taking digital marketing courses can be a valuable investment in your professional development and can help you stay up-to-date with the latest trends and best practices in the industry.

4. Website https://www.redbus.com

Redbus is the world’s largest online bus ticket booking service. Redbus started in India, and now operates Not only in India but has spread its wings in Singapore, Malaysia, Indonesia, Colombia, and Peru in 2014 Redbus has the largest number of bus operators, routes, and of course the users registering for tis services. Redbus helps to connect the cities by increasing the co-living and has achieved a positive impact on the Local economic. Redbus helps to connect the cities by increasing the co-living and has achieved a positive impact on the local economics and public services. It has a very user-friendly, robust and scalable reservation and management used by its users and bus operations. Technology has played a very Significant role improving public transportation. There are several implementations and functionaries That may include a route planner, a common internet based reservation system used by multiple bus Companies, and a taxi sharing system. Redbus is an Indian online bus ticket booking company that provides bus ticket booking through its website and iOS and Android mobile apps. It is headquartered in Bangalore and works like a hub, acting as a medium for a 11

network of more than 3500 bus operators

Objectives:

The primary objective of this project "Redbus: Online Bus Tickets System" which is developed is to provide an easy way to book the tickets for a bus. By using this project, users can book the bus tickets anywhere, anytime, and they can also cancel the tickets anytime. We want to provide an application for the users through which they can not only book the tickets from any location but they can also get the information of buses. Some of the objectives of this project are: (1) To digitalize the existing system of bus ticketing for easy access to the users. (2) The main aim of the project is to create an application that provides an easy and fast way to book the tickets. (3) Users can get any information regarding the buses and their scheduling. (4) By using the feature of the project that is online cancellation, users also can cancelthe tickets. (5) Admin can manage the records of the buses and also the scheduling of buses. (6) To provide a vast and complete knowledge about the buses with which the passengers can get information easily. (7) The feedback from the users can also be saved in the database and that feedback will be shown to the passengers so they can check and go for that. (8) User-friendly environment this application should have. Adapting this project will provide many features and important to gain digital advantage and efficiency in getting benefit through technology. Also, with the development of this project, it will benefit the society and public. From the development of the project, it will focus on digitalizing the existing service with enhancing the customer experience. This project will improve in developing strategic plans and provide information for the passengers to schedule their time effectively. Cheers! I hope you got the ideas for the objectives. So, developing this project will be a great benefit and advantage to the users and the public as well as for the organization. Implementation

I have implemented the base store procedure and functions in the database so that if there is any change and it needs to reflect on each and every layer, then there is no need to change it on each layer. This means I have centralized some part of the code inside the database, and the database will never be affected by the change of the other layers. So the point is, I have designed the persistence layer at the bottom of the architecture and written all store procedures and functions in the database. In the diagram, you can see the database part. Then, before the development, I choose the technology for each layer. As I have already mentioned, all the logic is in the first layer

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