Security Operations Team Lead
Resume:
Curriculum Vitae
Hadi Saddali
Email: ***********@*****.***
Date of Birth: 27 September 1982
Overview of Qualifications
• 5 years of Security Operations management experience in Operations Executive / Manager functions.
• 1 year of Security Operations Centre (SOC) management experience in Team Lead function.
• 16+ years of high-level Close Protection Officer security services to an array of exclusive clientele.
• Strong ability to manage a guard force of 80 – 100 Security Officers, day to day supervision of assignments and management of Clients.
• Outstanding physical fitness, excellent judgment and sound decision making. Professional Experience
Barclays Singapore (Security Operations Centre)
Financial Institution
Security Team Lead 2024 - present
• Lead, motivate & train a team of Security Administrators devoted to the day-to- day operations of security incident detection, investigation, response and resolution.
• Oversee the overall day-to-day work of the SOC ensuring events and/or incidents are detected and responded to in adherence to established process and procedures.
• Develop and maintain SOC related policies, procedures and processes to ensure all information and security data is being collected and analyzed to detect potential threats.
• Provide overview of SOC challenges, risks and opportunities to leadership team. Manage and escalate roadblocks that may jeopardise security monitoring operations and infrastructure.
• Build, administer and fine-tune processes to ensure compliance.
• Responsible for security incident management.
• Conduct attacks and threats penetration tests to improve threat detection & mitigation.
• Construct and optimize operational workflows for 24x7 teams across multiple shifts.
• Develop and provide reports that meet compliance and audit needs.
• Ensure continuous SOC services improvement including employees, processes and technologies.
Pico Guards Pte Ltd
Security manpower services provider.
Operations Executive 2022 - 2024
• Responsible and accountable for effectively managing the day-to-day operations and providing the highest quality, compliant and professional security service to key account, DB Schenker master contract
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team and prepare conduct After Action Review of the incidents.
• Conduct OJT training for new hires and conduct refresher trainings on SOPs across 9 DB Schenker sites
• Handle workplace investigation, grievance, and discipline
• Plan and schedule training for security personnel in alignment with PLRD requirement
• Plan and conduct periodic exercises to ensure the vigilance of security personnel
• Assist with recruitment and selection of security personnel
• Manage and review security procedures
• Lead and manage deployment of ad-hoc events team that require Close Protection Officers.
Fitness First
Premium membership-based fitness club.
Team Leader, Personal Training 2016 – 2022
• Design and administer appropriate training programmes tailored to members’ needs and goals
• Provide feedback to members of techniques and fitness routine
• Implement, manage and enforce safe management measures in accordance to stipulated rules and regulations
• Conduct fitness assessments
• Perform risk assessments during training activities Horus I Pte Ltd
Security Manpower service provider.
Security Operations Executive 2014 - 2016
• Supervise and manage security officers, including monitoring of attendance and performance evaluations across several commercial sites in the Central Business District and DB Schenker.
• Provide on-the-job training, guidance and in-house certification to security personnel based on established SOPs.
• Ensure the security team follows established protocols and procedures.
• Monitor compliance with contractual obligations, including service levels, reporting, and response times.
• Address any discrepancies or concerns of clients and security officers.
• Respond to security incidents, emergencies, and alarms as needed.
• Coordinate with relevant authorities and stake holders in the event of security breaches or threats.
• Document incidents and prepare incident reports
Certifications
Diploma in Security & Fire Safety Studies
Close Protection Officer Certification (International Bodyguards Association certified)
Guard and Patrol: Provide Guard and Patrol Services
Guard and Patrol, Access Control Management: Provide Guard and Patrol Services and Operate Basic Security Equipment
Incident Response: Handle Security Incidents and Services
Protected Area and Protected Places
Recognise Terrorist Threats
Incident Response
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