Customer Service Data Entry

Objective

To acquire a challenging position in a highly driven company where my skills, experience and education will have a positive influence in reaching the company's goal

Accomplishments

Over 10 years of government contracting program management, recruitment and staffing.

Recruitment and management of administrative, accounting, medical professionals. Both in the Federal, State and local government.

Talent for quickly mastering technology in all system for accounting - Diplomatic with the employees all levels. Accustomed to handling sensitive, confidential records.

Flexible and versatile –Competent with demonstrated ability to easily transcend cultural differences. Excellent team-building skills.

SKILLS SUMMARY

Deltek:

GCS Premier

Costpoint 7

Time & Expense

ADP:

PayExp

ezLabor

WorkForceNow

HR

PayForce

Run

Resource

Vantage HCM

MS Office Suite:

MS Word

Publisher

Power Point & Excel

Lotus Notes:

Word 2000

NT Outlook 2000

Software:

IBM Cognos

ACCOUNTING/BOOKKEEPING

45+wpm

General office skills

Proven ability to interact professionally, efficiently, and pleasantly with customers

Fluent in Spanish

Excellent interpersonal skills and professional manner

Strong written and verbal communications skills

Strong relationships and ability to work as a proactive self-starter and team player

Strong customer service orientation

Highly organized

Data entry ability

Good at meeting deadlines

Social perception

Ability to multi-task

Excellent leadership, communication, customer service, interpersonal skills

Bilingual: English/Spanish

Professional Experience

ASRC Federal

Sr. Payroll Specialist Nov 27, 2017 – Present

Responsible for processing ASRC payroll for 38 different companies Weekly and Bi-Weekly.

Export and Import hours in CP and load hours in ADP Vantage.

Post Labor.

Manage employee project labor on work force.

Responsible for a full life cycle payroll activity – as well as review/approving audit employee timesheets to verify hours worked and supervisor approval to include follow-up when needed.

Execute time and attendance processing and interface file for upload Deltek-Time & Expense to payroll system ADP/ ADP Vantage HCM.

Run different report on Cognos.

Process off cycle pay runs and process manual checks when required.

Research and investigate payroll discrepancies and employee payroll issues.

Assist with direct deposit information or any personal changes.

Coordinate with the Human Resources team on employee leave (personal, medical etc.)

Assist with implementations of company timekeeping systems where applicable (T&E).

Assist employees with questions and respond timely and with a customer friendly approach.

Assist with garnishment administration and other special payroll deduction where applicable.

Process off cycle pay runs and process manual checks when required.

Diverse Technologies Corporation, Lanham, MD

Payroll Specialist Feb 13, 2013 – Nov 24, 2017

Worked in the payroll department gathering data and entering data of timesheets for all divisions and pay cycles (semi-monthly and Monthly).

Payroll timesheet ends on the 15th and last day of the month.

Processing 1500 employee's semi-monthly and monthly payroll.

Reviewing employee information in the accounting system.

Set up new hires/employees in Deltet first, then ADP as needed. Update employees’ changes.

Validating and processing Time Export/electronic timesheets procedures.

Verify and correct timesheets as necessary. Common errors made by employees: incorrect hours, incorrect labor categories, and missing hours. Calculated over-time hours when needed.

Conduct data entry for time and attendance, (medical, dental, vision, life, AD&D and voluntary life insurance, Paid Time Off (PTO), vacation leave and/or other leave request, benefits and payroll deductions, terminations and garnishments).

Conduct vendor transactions including, Health Spending Accounts (HSA), and Flexible Spending Accounts (FSA).

Performed direct deposit of payroll and maintained employees bank and garnishment information update.

Reconciled payroll in GCS with ADP WorkForceNow.

Processed and set up new contract number in Deltek GCS and T&E as well as new hires.

Maintained up-to-date binders with all payroll reports, including labor distribution, payroll journals and leave reports for permanent records.

Reconciled payroll accounts and prepared payroll journal entries form ADP report, review for accuracy and make changes if needed.

Input employee tax, banking and garnishment information.

Ensure confidentiality, accuracy of all documentation is following federal and state regulations.

Answer phone call about any issue in payroll.

Time & Attendance, Payroll & Human Resources Management

Work closely with Human Resources and assist with implementing payroll changes.

Research and resolve problems, perform scheduled activities, and liaison with service providers; prepare and maintain standards reports and conduct audits to ensure data integrity.

Prepare and maintain accurate payroll records and reports.

Ensure accuracy of time collection process including semi-monthly time collection and reconciliation to semi-monthly payroll in Deltek GCS Premier.

Maintain reports for Paid Time-Off (PTO), Vacation Leave, FLMA, Jury Duty and Military Leave.

Verify invoices for health, dental, life, short and long disability against payroll deductions.

Account Payable Specialist/Finance Accounting

Provide accounting support to Accounting/Finance to include Accounts Payable; set up/processing new vendor and sub-contractors in Deltek, obtain W-9’s

Prepared Account Payable entries run weekly AP checks for distribution

Enter A/P vouchers – any vouchers received after Friday, should go in following week’s check to print (unless urgent) enter into AP, post and print required report.

Enter all sub-contractor invoices as they are received.

Account Receivable duties including entering and posting cash receipts, bank transfers and monitoring of bank account activity.

Assist in running banking and line of credit reports-enter automatic payments from checking account into Account Payable system.

Post Cash Receipts journal and print

Print bank transaction (from M&T online) and update Deltek

Reconcile all American Express counts, FSA account and give a copy to Comptroller and reconcile bank statements for operating and money market account.

Cash Receipts need to be entered for the previous months by the 5th of each months and post.

Reconcile all America Express account, enter AP and pay though website

Accounts Receivable duties including entering and posting cash receipts

Support controller with preparation of documents, and follow-up on timelines and deliverables.

Assist with contracts administration.

TCAssociates, Springfield, VA

Payroll Specialist Aug/08 – Jan/2013

Worked in the payroll department gathering data and entering data of timesheets for all divisions and pay cycles (semi-monthly and bi-weekly).

Prepared payroll files for new hires, overtime, and rate per hour.

Entered new hires, inactivated and updated employee information in the master file.

Update Payroll files in a weekly basis for 2000 employees according to approved timesheet from the clients.

Processing bi-weekly and semi-monthly payroll 1500 to 2000 employees thru Deltek, uploaded to ADP.

Reviewed hours and amounts for accuracy.

Calculated over-time hours when needed.

Performed direct deposit of payroll and maintained employees bank information update.

Reconciled payroll in GCS with ADP PayExp.

Maintained up-to-date binders with all payroll reports, including labor distribution, payroll journals and leave reports for permanent records.

Reprint W-2

Reconciles 401K

Reconciles payrolls

Manages garnishment deductions.

Answer phone call about any issue in payroll.

Children's National Medical Hospital, Silver Spring, MD

Payroll Specialist June/07 – Aug/08

Entered and processed timecards leave and bonuses for medical staff and employees

of the hospital using Lawson(bi-weekly).

Ran PR-135 reports, edited 5000 timecards, and processed payments.

Prepared accounts payable vouchers every pay period for garnishment deduction payments.

Batched timecards and paystubs and disbursements.

Printed paystubs.

Distributed paychecks to the hospital.

Performed direct deposit.

Reprinted W-2

Resolved any issued employees had with the paystubs.

HMR Tech, Alexandria, VA Dec/06 – May/07

A/P & Payroll Accounting

Responsible for exporting and importing timesheet from GCS Time & Expense to GCS.

Processed labor distribution and payroll journal, and maintenance the employee database update.

Ran payroll on time.

Processed 800 employee’s payroll semi-weekly.

Managed checks disbursement and direct deposit.

Performed direct deposit of payroll.

Maintained direct deposit information.

Sent the ACH file to the bank.

Handled all aspects of recording transactions, including posting labor distribution and payroll journal.

After payroll make sure to pay 941 federal taxes and state taxes.

Prepared A/P vouchers every pay period for garnishment any deduction payments

Assisted in the accounts payable department, received mail, vouchers, and invoices they need to be entering.

Entered new vendor information.

Processed all vender vouchers, travel voucher, and expenses voucher.

Paid Federal and State taxes after payroll.

Printed voucher report for each entry vender.

Printed and mailed A/P checks.

Posted voucher distribution and cash disbursements journal.

Geologic Corporation, Alexandria, VA

Payroll Specialist Dec/00 – Nov/06

Responsible for the timely and accurate processing of labor distribution and payroll journal, maintenance of the employee database, and performance of number of accounting tasks affecting the automated financial system

Reviewed all timecard errors, and worked with employees and supervisor to resolve them and ensure that employees were following the corporate timekeeping policy

Administered labor distribution including timely and accurate collection of eTimecard and completion of the labor distribution process

Recorded employee information in the timekeeping and labor distribution systems, including salary changes

Interfaced with employees regarding the timekeeping policy

Handled all aspects of recording transactions, posting labor distribution and payroll journal

Maintained labor and payroll journal files and provided audit support.

Processed 850 employee’s bi-weekly payroll

Identified and implemented improvements to streamline processes and increase efficiency and productivity

Gained knowledge of applicable financial accounting and standards board accounting rules

Data entry management – implements and managed efficient data entry procedures

Performed other duties as assigned

Education

American Payroll Association (Business Accounting) 2005

STRAYER UNIVERSITY Alexandria VA 1998

T.C. Williams High School – Diploma Alexandria, VA 09/91-07/94

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate