Security Officer Non-Profit

Armanee Collier

Washington, DC ***** 771-***-**** ************@*******.***

Professional Summary

Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support. Strengths & Expertise

Strong interpersonal skills: able to develop productive relationships and communicate effectively across all levels of an organization.

Highly regarded for an innate ability to provide inspiring leadership, deliver effective training, and ensure adherence to policies and procedures.

Unique leadership skills combined with a distinctive blend of 3 years of experience with Government and Non-Profit Industry.

Administrative/Executive Support

Written/Verbal Communication

Timeline/Schedule Management

Quick learner and Self-starter

Skilled Conflict Resolution

Staff Training & Development

Timekeeping/Scheduler

Collaboration/Teamwork

Strong Time Management

Microsoft Office Suite - Word, PowerPoint, Outlook, and Access

Metal detector operation

CCTV Surveillance

Identification verification

Crime Prevention

Staff Management

Emergency Response

Access Control

Investigation documentation

Emergency Management

Experience

SECURITY OFFICER 05/2024 - Current

Allied Universal Security Services - Washington, DC Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises

Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences

Circulate among visitors, patrons, and employees to preserve order and protect property Answer alarms and investigate disturbances

Monitor and adjust controls that regulate building systems, such as air conditioning, heating, and lighting Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates

Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles Investigate and prepare reports on accidents, incidents, suspicious activities, safety hazards, and emergency situations requiring police intervention

Provide assistance to customers, employees, and visitors in a courteous and professional manner Respond to emergencies quickly and efficiently

Maintain knowledge of all site-specific policies/procedures related to security operations Remain alert at all times; observe all activities and monitor surveillance cameras when necessary Observed patrons and customers to quickly address security situations. CIVILIAN PAY TECHNICIAN GS-0544-06 01/2021 - 12/2023 U.S. Fish and Wildlife Service - Washington, D. C. Works and communicates with clients and customers relating to any payroll or human resources type functions while making sound as well as informed, and objective decisions Possesses the ability to show understanding, friendliness, courtesy, tact, empathy, cooperation, and concerns while providing quality services to internal and external customers and organizations outside the Government to satisfy their expectations

Possesses the ability to be polite to others; relates well to different people from varied backgrounds and different situations

Identifies payment discrepancies; identifies issues to make recommendations to resolve them; assist in analyzing financial systems to enhance productivity to determine accuracy and relevance of information; assists in performing studies and analyzing financial systems to enhance productivity; uses sound judgment to generate and evaluate alternatives, and to make recommendations

Perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals

Customer service experience: exceptional communication skills, as well as the ability to display tact and diplomacy while dealing with others

Assist with managing automation systems such as: electronic medical records system, timekeeping system, and Microsoft office software packages

Compose and maintain various correspondences through phone, email, fax, and letters, and creating spreadsheets, and manage databases

Gather, interpret and identify data, making recommendations to leadership on findings that may affect productivity, access and quality of service

Automated Time Attendance and Production System (ATAAPS) Timekeeper Develop, accumulate, and analyze a variety of statistical data reflecting effectiveness and efficiency of clinic utilization

Capture and retrieve data, track metrics and trends, and analyze activities surrounding the input, processing, and output of data from the M2 information system.

Education

Anacostia Senior High School - Washington, DC High School Diploma 01/2021

Accomplishments

Proven ability to manage, plan and administer a range of administrative operations across many different departments.

Assisting with overseeing and meeting the goals of the Healthcare Effectiveness Data and Information Set measures

(HEDIS) of 2,500 patients ensuring compliance with national guidelines, while decreasing the amount of patient delinquency in patient's preventative services.

Effectively entered time for over 20 employees with minimal errors. Provides information as required to resolve problems involving access, payment of bills and eligibility issues based upon personal, written or through telephonic inquiries concerning inpatient and outpatient medical care.

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